Excellent support

Excellent app with tremendous support. Would highly recommend, this app has helped our back end staff with assembling orders, and the pos be able to properly calculate live shipping accurately. It is a little wonky by necessity but the support is great at walking you through everything.

We have been using Boxify for years, and the software has been exceptional and up to our standards. The customer support is high quality, and they are very quick to respond. Specifically, Dave at Boxify provides exceptional help.

Boxify solves many of our issues that we weren't able to solve in any other way as simply or cost-effectively. We needed a solution that could easily handle shipping quotes to customers on Shopify for multiple box shipments and especially for single SKUs that contained multiple boxes. This alone has saved us a lot of pulled out hair (and expense for incorrect shipping quotes from Shopify and couriers). Boxify also calculates and passes recommended box sizes in the Shopify order notes, which helps us greatly speed up the packing process, and has a lot of flexibility around different shipping zones, adjusting shipping rate quotes, etc. Dave @ Boxify support is absolutely fantastic, he's helped us several times with shipping cost or process mysteries (it's never the software's fault, usually us or a courier doing something weird) by digging deep into the issue and recommending solutions. We can't recommend this app enough. It's our "If we only could have 1 app, this would be it" app.

Boxify does what it says it does, and it makes it easy to do. We have over 500 products, and with their upload form it was easy to get them all set up. The support is really a cut above- I had questions during set up, and they were all addressed promptly and in detail. Whenever it looked like I had hit a snag, Support was there and had either an explanation or a workaround. Would highly recommend if you have many products of different sizes, or customers buy in bulk! I think this app is going to save us a lot of time, money and headaches

We've been using Boxify for nearly a year and love how it makes shipping products so easy. We also find the customer service exceptional. Whenever there's a question, or a new spreadsheet of product dimensions to update, we get answers right away. And they're good answers--the staff take time to read the question and then to answer it.

Customer Service is exceptional and the app has performed perfectly for many years. If you need to show real dimensional shipping rates to your customers and give your staff the box size to use this is your app.

Amazing app, easy to use, and fantastic email and phone support. Boxify helped me resolve an issue I've been dealing with for months. i wish I heard of them sooner

We needed a solution to properly calculate multiple sized boxes and packaging with our negotiated UPS rates to apply at checkout, and Boxify has been the absolute best for our needs. The app is straightforward and works 100% of the time. When I needed to reconnect the API, Dave at Boxify responded to my email so quickly. It is so nice to work with an app that values the support of their customers, as much as they do the quality of their product. The peace of mind I have that my customers are getting a proper shipping quote, as well as knowing that I have access to support from a real person is invaluable.

So far the App has been really handy and useful. And the support is fantastic. Really happy with it's capabilities! Thanks!

Using Boxify to manage all our shipping within Canada has been so easy.

My company has used Boxify for several years. It has worked very well for us. In fact, we are adding Boxify to a brand new store. I have needed assistance in setup a few times, so I emailed Boxify with my issues. They responded VERY quickly (within 30 minutes today) with the answer. I did not get some automatic reply or some generic email. I could tell that I was emailing an actual person (David). He helped me with everything I needed. I almost NEVER review anything, as I am quite busy, but Boxify has been THAT good and they deserve it. No program for calculating shipping is perfect, but I would say that Boxify is as close as it gets for our needs. We sell products of varying weights and sizes (motorcycle parts), and Shopify's shipping could not come close to handling our needs. I would HIGHLY recommend Boxify.

This is an excellent product for getting accurate shipping quotes! I highly recommend it for anyone who isn't using a flat rate shipping model. Excellent customer service as well.

Can't say enough good words about this app. We couldn't have accurate shipping rates without it.

I recently had an experience with the customer service team of Boxify and I was thoroughly impressed. The team(Dave I contacted) was not only responsive and efficient but also incredibly patient and understanding of my concerns. They went above and beyond to ensure that my issue was resolved promptly and satisfactorily. It's rare to encounter such a dedicated and helpful service team. Their professionalism and kindness genuinely enhanced my experience with the app. Highly recommend Boxify for their outstanding customer support!

We have used this app for some time to help us with shipping. Recently, we had an issue and a question. I was able to have the developer reach back out and solve my problem quickly. I feel he went above and beyond to help us fix a configuration and offered a suggestion for another configuration solution. That is great service! I highly recommend Boxify!