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Users can track their orders within the app using WhatsApp bot
BotPenguin is a powerful no-code AI agent platform. It enables customer engagement across 6+ channels, including WhatsApp, Instagram, web, Facebook, SMS, and voice. Its multilingual chat and voice agents understand user intent and automate lead generation, appointment booking, support, and routing, with live agent handoff. With 80+ integrations across CRMs, calendars, and payment gateways, it fits into existing workflows. BotPenguin helps businesses deliver faster, more personalised experiences
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