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Customer reviews: BON Loyalty Program & Rewards

Develop by Shopify

BON Loyalty & Rewards is a Shopify app designed to help businesses boost customer retention through customizable loyalty programs. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,682)

Overall rating
5

桑祖 Grandmorus

Nov 18, 2025  on Shopify

Very helpful

Pixelhobby-Shop

Nov 18, 2025  on Shopify

We are already very satisfied with the app, even though we only started using it today. Nevertheless, the support has already impressed us greatly, no AI needed. We had to import our data from our previous provider into BON, and Sienna was extremely helpful with all our questions, dealt with the data and double-checked everything. Simply fantastic.

Les p'tits Sha

Nov 17, 2025  on Shopify

Perfect ! Very user-friendly support and easy-to-use application

Envy Chic Couture Boutique

Nov 16, 2025  on Shopify

Cara was very helpful and patient

LaKoèn

Nov 13, 2025  on Shopify

Kian was incredibly helpful and patient!

WILD APOTHECARY

Nov 13, 2025  on Shopify

Je démarre avec BON mais l'application est très intuitive, très customizable, et très bien pensée. Et l'équipe est disponible pour vous aider avec beaucoup d'efficacité.

Vaping 101 UK's Number 1

Nov 13, 2025  on Shopify

A good rewards app for your customers, does everything it needs and more, and the price is very good, thanks for Hazel sorting the new omnisend syncing stuff

HPW Cards Inc.

Nov 13, 2025  on Shopify

Haley was extremely helpful with helping us setup and solve a critical issue we had with our previous Loyalty app and went above and beyond. The customization option are great and overall the app seem very user friendly.

Trinity's

Nov 12, 2025  on Shopify

Cara was extremely helpful and patient with me. Guided me through several tasks to get my Loyalty program up and running. I appreciate the sense of urgency she had to work closely with me to resolve the issues I have been facing. We can now use the Loyalty program because she took the time to work with me. Thanks again Cara!

Heart Healer®

Nov 12, 2025  on Shopify

Awesome customer support, easy to set-up and customize to your liking. Kian you are the best!

Petits Artistes

Nov 12, 2025  on Shopify

Gebruiksvriendelijke tool en efficiënte support van Hazel.

Loma Store

Nov 11, 2025  on Shopify

Thanks hazel and Kian for the awesome support. Super friendly and fast response. Looking forward to using this plugin.

Rich CoCo

Nov 11, 2025  on Shopify

wonderful experience, very passionate and understanding.

Suneli Valley

Nov 11, 2025  on Shopify

Hazel was extremely helpful and an unexpectedly delightful person to work with while setting up the BON Loyalty app on my store. She made the onboarding process smooth, enjoyable, and easy to understand. I couldn’t have asked for better support, truly a great experience from start to finish!

barklin

Nov 10, 2025  on Shopify

Bon was awesome! They replied instantly and gave me clear, step-by-step guidance through the setup. Super helpful and easy to work with.

IVG Ireland

Nov 10, 2025  on Shopify

Ory-Berlin

Nov 09, 2025  on Shopify

I’m new to this app, and so far the support has been absolutely amazing! Everyone is so helpful and responsive — exactly what we need. It’s great to see people who really take the time to assist. I’m excited to see how this will impact my customers!

Matloob Sports

Nov 09, 2025  on Shopify

I’ve just started using BON Loyalty and I’m really impressed! The setup was simple, and the support teamespecially Kianwas incredibly helpful and friendly. The app makes it easy to build a points and rewards system that looks professional and works smoothly. Highly recommended for anyone who wants to boost customer loyalty.

Muni Muni by Sia

Nov 09, 2025  on Shopify

Wasn't expecting a real human customer service personnel to attend to my queries. Dannie was of great help!

Life is a Journey

Nov 07, 2025  on Shopify

è una buona app per cominciare. Inoltre, ho avuto qualche difficoltà che però, Aster ha risolto velocissimamente in chat.

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