BON Loyalty & Rewards is a Shopify app designed to help businesses boost customer retention through customizable loyalty programs. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.
Hazel is top class. She really helped me resolve my issue very quickly and she is super friendly.
I recently installed this app on my store, and I’m honestly impressed. The app itself is easy to use, packed with the right features to set up a solid loyalty program. But what truly stood out was the support experience. I had a few questions and needed help getting things just right. Sienna from the support team responded super fast and was incredibly helpful. She walked me through everything clearly and made the whole process very easy. I genuinely appreciate it. Big thanks to Sienna and the Bon team
Bon has been great for our store, especially since it's so customizable and we're able to make everything fit our brand. Also, it comes at a great price compared to other loyalty programs like Smile. Additionally, the Bon staff have been wonderful with assisting us with the implementation of the program. They also work hard to complete any requests we have and make any customizations that are necessary for our store!
The team has been very supportive on all my request, even able to do some personalization and customizations for us. All the people I spoke with (Hazel, Mila, Sienna, Chloe, Courtney) helped me promptly. Comparing to other tools we used, you get mostly the same for way less cost. I would really recommend this tool for early stage startups looking for something easy and fast to implement.
Très bonne appli, le service client est très rapide et réactif. Merci à Hazel pour son aide :)
BON Loyalty is a great and user-friendly app for managing points and rewards. The team behind BON Loyalty is dedicated, passionate and incredibly helpful. I was assisted by Hazel, who was exceptionally polite and friendly. She guided me through the setup process, including transferring customer data, and answered all my questions in detail with prompt responses. She also offered valuable advice tailored to my specific needs and requirements. Thanks to the team’s commitment and the app’s intuitive interface, setting up BON Loyalty was a smooth, fuss-free experience, and using it continues to be just as easy.
Thanks to Hazel, managed to quickly sort out a customer rewards log in issue. Was very easy to deal with and super efficient.
Mila was incredibly helpful in setting up the app exactly to my preferences. The interface is user-friendly and easy to customize. I’m excited to see how it helps bring customers back to our store!
Super !
Great team ! Very efficient and we always get very fast response. The team is great to work with. Thanks !
From downloading to setting up, the response speed was very fast and the service was very professional. Hazel and Jean actively assisted me in solving the problem, especially helping me adjust the height of the mobile banner. They were meticulous and efficient. I really appreciate their help! I am very satisfied with this service experience and it is worth recommending!
Five star costumer service. Was really fast and helpful.! Love it! Mila was a really great at answering all my questions!
I've been using the BON loyalty app for a few months now, and it's quickly become one of my go-to apps! It's incredibly user-friendly, making it super easy to track my points, discover new rewards, and see what deals are available. I love how seamlessly it integrates with my shopping, and I've already managed to redeem some great perks. The variety of offers keeps me engaged and always looking forward to what's next. Recently, I had a small query about a specific reward I was trying to redeem. I reached out to their customer service and had the absolute pleasure of interacting with Hazel. I have to say, Hazel was outstanding! She was incredibly patient as I explained my (slightly confusing) situation, listened attentively, and then went above and beyond to not only resolve my issue quickly but also to explain everything clearly so I understood it for next time. Hazel was professional, incredibly friendly, and genuinely seemed invested in ensuring I had a positive experience. It's rare to encounter such efficient and personable customer support. She turned what I thought might be a frustrating experience into a really pleasant one. I highly recommend the BON loyalty app to anyone looking to get more value from their everyday activities. And if you ever need assistance, I sincerely hope you get Hazel – she is a true asset to the BON team! Thanks, Hazel, for your exceptional service!
Some of the customization needs were well addressed and I would like to thank Hazel very much for her patient communication and support and commitment to providing me with the best experience possible.
Fluide et facile à mettre en place.
great work and assistance , thanks sienna!
Really pleased with the app functionality and support (Cara in particular) has been super responsive and knowledgable.
Sienna helped me, and her customer support was quick and very helpful, guiding me through screenshots with clear directions.
Courtney was a great help in the set up process
Hazel was incredibly kind and provided clear answers to all my questions. Her support has been a significant asset to BON Loyalty, contributing to fostering customer loyalty. I would like to recommend Hazel as an outstanding employee.