I received great customer service from Anna! Just wanted to hide the widget from the page (we just wanted a landing page for our referral program, no widget) and she was able to help me through chat right away.

Awesome support, thanks to Anna.

After much time spent comparing and deliberating, we have chosen BON as the most suitable loyalty app for our online store. Its clean UI promises a high-quality user experience. Above all, we want to give high marks for their customer service. Anna, who was in charge of my account, provided very friendly and meticulous support. Customer service is a really important factor when choosing an app, so we feel reassured to continue using BON. In terms of functionality, it lacks nothing compared to other apps. The price is also very attractive compared to other apps. One downside is that it’s not possible to link custom metafields. For example, even if a customer enters their birthday in BON, that data cannot be seen in Shopify’s customer data. This means that birthday data has to be manually transferred to Shopify one by one. Although this can be somewhat resolved by exporting a CSV file and importing it into Shopify, it does create extra work. Overall, I would like to give BON a 5-star rating. Their customer service is excellent, so I am confident that they will actively solve any problems that arise in the future. If you’re looking for a loyalty app, I highly recommend BON.

The Customer Service was very prompt and she focused on fixing my problem quickly!

Excellent loyalty tool: straight forward, complete, easy to use and customizable. Support is also responsive. Maxxie was specially efficient and very nice. Thank you!

Hands down, one of the best Loyalty rewards app I have found that doesn't break the bank and is simple easy and intuitive to setup and for our customers to use. Maxxie and Cady, have been phenomenal to communicate with and have been able to get us squared away on any quick customizations we required to make things look esthetically pleasing and on brand on our store. High Recommend you give this app a try.

Mia answered all my questions quickly and clearly. She provided me with a solution that allowed me to wait calmly for the techniciens' solution. Well done and thank you

It's all great so far. Had few questions and had them all quickly answered by using a live chat. Sophie has been extremely helpful and warm. She has great customer service skills. :)

empfehlungswert, die Lolity seite kann zuerst nicht richtig gezeigt werden, nach die Mitarbeiter Sophie mir helfen, alles ist reibungslos verlaufen. dank sehr!!!

Absolutely thrilled with this product! Not only does it deliver on its promises, but the loyalty it fosters among customers is truly impressive. The customer support team is top-notch, always ready to assist with any queries or concerns. Their dedication to ensuring a positive experience further enhances the value of this product. Highly recommend for anyone looking for a reliable solution backed by excellent customer service.

such a seemless experience! the customer service great! special thanks to Mia for being so helpful and ensuring i was able to get through with setting up the App.

I'm still getting set up but both Sophie and Maxxie were extremely helpful and quick to respond whenever I needed assistance. So far I'm beyond impressed with their customer service. Set up has also been easy so far!

A great experience so far. Customer service by Mia has been wonderful, she was immediately on the support chat asking if I had any questions or concerns. I asked about an extension for trial and they quickly added more time, no questions asked. Great user interface, navigation seems easy and customization seems broad and intuitive. Thank you!

Support is literally the best! I use chat feature and they always answer in a timely manner and have resolved every issue I've contacted them about. The app is terrific and very easy to setup and use. On the front end, customers find it easy to use!

The app is just fantastic ! It looks just beautiful and you can literally adjust EVERYTHING! I looked at a few apps but this is definitely the most aesthetic one. On top of that it literally makes FUN participating for your customers in the loyalty Programm because the action buttons are just made to press on. I tried it if the point of view of a customer for my ship and I just loved it and immediately wanted to upgrade my subscription plan for this app. The customer service is also outstanding and very nice and helpful! don‘t look any further, get this app !

Support is absolutely amazing, shout out to Cara who always goes above & beyond! If there's ever an issue reaching out is easy & you'll always get the best support possible. Have been using this app since it was first released, it has only gotten better with time :) Highly recommend Bon!

The team quickly solved my issues when i used the app. Bon loyalty has a whole development team behind to satisfy your needs. Thank you for that.

Customer Support fantastico, Cady ci ha risposto anche a mezzanotte!

Easy to use, and the customer service is exceptional. I worked with Anna today and she was delightful. So kind and helpful.