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Customer reviews: BON Loyalty Rewards Program

Develop by BON Loyalty

BON Loyalty & Rewards is a Shopify app designed to help businesses boost customer retention through customizable loyalty programs. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,467)

Overall rating
4.9

Dracolite

Nov 24, 2024  on Shopify

Service rapide et impeccable. Il s'adapte rapidement et tente de trouver une solution à tous les problèmes auxquels j'ai pu faire face. Ils ont très bien compris mes attentes et ont rapidement répondu à mes besoins. Étant une boutique avec plusieurs années de services sans cette application, nous avions beaucoup d'enjeux. Aucun problème le tout a été résolu et amélioré. Nous sommes bien heureux de faire des échanges avec vous.

Waangoo

Nov 22, 2024  on Shopify

Excellent App and Dedicated support team.

Guru Makeup Emporium

Nov 21, 2024  on Shopify

Very pleased with this app and its capabilities. We have alot of different customer groups and needed to pay a nominal amount for some custom work to exclude some of our customer groups. If we wanted to spend a bit more down the line to cutomise it even further they really can do anything but our point was to keep costs back and soem of htese loyalty apps are very costly. As a small business adding a Loyalty app to offer discount to our customers is abig deal and could not spend a fortune on the functionality to do so. Its been a tricky set up all round with shopify, other apps as well as Bon to gt it to function but as is everything with our business but the Bon team have been amazing and patient with us! Dealt with Maxxie & Sophie alot who were both superstars. Highly recomend.

La Couleur du Vin

Nov 20, 2024  on Shopify

Service client réactif et qualitatif, application répondant parfaitement à notre besoin de fidélisation

EveryThai

Nov 19, 2024  on Shopify

Oliva

Nov 19, 2024  on Shopify

Bon is a Great app for loyalty. The support team is always helpful and so kind. Totally recommend.

Machino Group Sdn Bhd 1549199D

Nov 19, 2024  on Shopify

My Store

Nov 18, 2024  on Shopify

Unbelievable customer servivce. Not once have i had to wait over 5 minutes for a reply. great app very useful, lots of things you can do with this

Vow Studio

Nov 17, 2024  on Shopify

Hezel solved my problem and she is very helpful

Neulife

Nov 17, 2024  on Shopify

Very helpful

TopNotchDongs

Nov 15, 2024  on Shopify

Great customer support experience! I'm still testing the features but so far I like the point rewards system both client-facing and the backend for shop owners. Everything is very easy to setup and manage. 5/5!

Baron Max Wines

Nov 15, 2024  on Shopify

Best of the best customer service !! Fast and efficient. Max from Baron Max Wines

Tinybeetsfood

Nov 15, 2024  on Shopify

I have only just installed the app, but hazel has done an amazing job helping me transfer over from my previous rewards program. help me customize my whole rewards page and gave me some great tips on what else I can do to make my program work even better!

Kcosmeticsksa

Nov 15, 2024  on Shopify

Kudos to Hazel for her amazing support and dedication towards resolving my issues!

Satopradhan

Nov 15, 2024  on Shopify

Bonloyalty is an excellent app for managing customer loyalty. I had concerns about the order limit and data import, but Hazel from the support team resolved them quickly and efficiently. Great support and a reliable app!

Mad Lilies

Nov 14, 2024  on Shopify

This is the first time we've implemented a loyalty scheme on our store, and I'm so glad we chose BON. In fairness, some of the other (more expensive) platforms may be longer established and, therefore, have more robust documentation to help complete newbies like me. But what BON might be lacking from a documentation point of view, they more than make up for with their excellent customer service. Cara has been especially helpful, making the whole process way less stressful than it might otherwise have been. When Cara hasn't been around, Sophie and Hazel have also been there to help answer my questions and point me in the right direction. No question is too silly and they have been great at helping me with the design customisations. In fact, it's a nice change to have people to chat with rather than just a mass of documentation to read and work out the answers for yourself. I would highly recommend BON to anyone looking to build a loyalty programme into their store.

SERRE

Nov 13, 2024  on Shopify

L'application est tres bien faite et facile a mettre en place. L'équipe de BON est très reactive et efficace, toujours prete à répondre aux questions et nous aider au maximum (mention speciale pour Hazel and Cara!)

Yiyi Beauty

Nov 13, 2024  on Shopify

BON has been given to my e commerce the tools i need to create a full loyalty program also referrals system. It works very fine, you can modify and translate everything, and if you need some extra help the support team will provide you an truly excellent support

JDPDC

Nov 13, 2024  on Shopify

I had an incredible experience using BON: Loyalty Rewards & Referrals with Mia’s help! The app is fantastic for managing rewards and referrals, and Mia made the entire process so easy and enjoyable. She was attentive, professional, and went above and beyond to make sure I got the most out of BON. Highly recommended—definitely a 5-star service!

PARFUMS NOX

Nov 13, 2024  on Shopify

Genial atencion de Sophie y Jean rapida y precisa.

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