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Customer reviews: BON Loyalty Rewards Program

Develop by BON Loyalty

BON Loyalty & Rewards is a Shopify app designed to help businesses boost customer retention through customizable loyalty programs. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,467)

Overall rating
4.9

GG Tees

Dec 07, 2024  on Shopify

The app itself, is very comprehensive and the process to customize it is well organized. I did it in one evening. For me, I want to prioritize the referral program and asked a customer service rep, Mia, if there was a way to move the referral section to a more prominent spot on the page. Mia informed me, I could build the page with blocks, just like any other Shopify page! I was blown away at how easy it was, and there were screen shots I could use to follow along. Amazing!

Herboristerie Moderne

Dec 05, 2024  on Shopify

Très bonne application, et le service client est très réactif, je recommande !

PURE Butter Melts

Dec 04, 2024  on Shopify

5 stars for BON: Loyalty Rewards and their amazing customer service! Cara, my rep, was an absolute delight to work with—so sweet, helpful, and personable. She made the entire setup process enjoyable and stress-free. I'm still in the testing phase of the app, but the stellar support and user-friendly design already have me excited about scaling with BON in the future. Highly recommend!

Kandy Golf Apparel

Dec 04, 2024  on Shopify

Mia has been very helpful with all of my questions. She is very pleasant to deal with and is very knowledgable.

Deer Beads Store

Dec 04, 2024  on Shopify

Amazing Experience with the Bon Team The Bon team has been incredibly attentive and professional from the very beginning. I was pleasantly surprised by their welcome gift: removing the Bon branding from the page where my customers manage their points. This thoughtful gesture shows how committed they are to personalization and customer satisfaction. They’ve also adjusted everything necessary to meet my specific needs and have always been quick, friendly, and detail-oriented in their responses. Their level of service and attention is truly exceptional. I highly recommend Bon to anyone looking for an effective loyalty system and a team that genuinely cares about their customers. Thank you for such a positive experience!

Highwhey.no

Dec 04, 2024  on Shopify

Very satisfied with Bon Loyalty so far. The service is exceptional, with very quick responses. Special thanks to Hazel and Sophie.

HOLIKA HOLIKA STORE

Dec 03, 2024  on Shopify

BON is a really great reward app with a lot of features. Hazel is awesome, she's friendly and always helps me with any questions I have quickly.

Kidulite

Dec 03, 2024  on Shopify

BON is fantastic! The Loyalty rewards have completely transformed my store. I want to also mention how amazing the support team have been, Cara in particular has been super friendly and helpful! Highly recommend!

FOX & WOLF

Dec 03, 2024  on Shopify

This app has been an absolute game-changer for our business! From the moment we integrated it, everything just worked seamlessly. Transitioning from our previous loyalty program was smooth, and we’ve already seen double the number of customers signing up and actively using it—impressive results in no time at all. The team behind the app has been a dream to work with. We requested a few customisations, like hiding the default icon and adding one to our header, as well as incorporating our own brand font, and they executed it all flawlessly. Their flexibility and attention to detail really stood out. Not only is the app feature-rich and user-friendly, but the level of support we’ve received has been exceptional. It’s rare to find a team so responsive and willing to go the extra mile. If you’re considering a loyalty program for your business, I couldn’t recommend this app more. It’s efficient, beautifully designed, and supported by an outstanding team. Honestly, there’s nothing to dislike—it's been a win all around!

LADY WONG

Dec 02, 2024  on Shopify

Suits all of our needs and is the most affordable option that could do so. Great price, great support, and more than enough features for us!

TELECAJAS

Dec 02, 2024  on Shopify

Sophie help was very kind setting DNS

Nuwa

Dec 02, 2024  on Shopify

J'ai discuté avec Sophie, elle a été très réactive et a parfaitement répondu à mes questions !

Cartecessentials.com

Dec 01, 2024  on Shopify

Good app, great and quick support from Hazel!

Therasential

Dec 01, 2024  on Shopify

I like to compliment Hazel for being a fabulous person who has helped me resolved my App issues. She is very helpful and customer oriented person. She is one to go to if you need to sort things out, she knows her stuff.

ReddHill

Nov 29, 2024  on Shopify

Sophie was amazing. Highly rate her service. I don't know if I'll keep bon, but if I do it will be because of how helpful Sophie was.

Helena

Nov 29, 2024  on Shopify

I love the app. The team is amazing and always here to help, specially - Hazel, Sophie, Jean, Mia... I appreciate so much their effort!

toutoucan

Nov 28, 2024  on Shopify

I cannot recommend BON enough! The app is not only feature-rich and incredibly intuitive, but the customer support is absolutely fantastic. Whenever I had a question or needed help, their team went above and beyond to provide prompt, clear, and friendly assistance. It's rare to find such dedication to customer satisfaction, and BON has truly exceeded my expectations.

Asēdos

Nov 26, 2024  on Shopify

Good app and good support from Hazel. Thansk guys

Vamer Pharma

Nov 25, 2024  on Shopify

I was Very satisfied with the Customer Service Specially Hazel , She was So Helpful

hocami

Nov 24, 2024  on Shopify

Sehr schneller. unkomplizierter Support. Funktioniert einwandfrei. Vielen Dank :-)

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