Hazel is extremely helpful and answered my questions patiently regarding the app. Her response is fast as well. thanks. :)

I have never had a negative experience with BON. Their customer service is exceptionally helpful and prompt in responding to inquiries. While their responses may not always perfectly align with my expectations, their overall demeanor and kindness are truly commendable.

Great support from Maxxie who helped with fixing our loyalty page. Their customer support is highly responsive, effective and polite. She provided written out instructions to clarify the steps she took to fix the issue at our request. We are pleased with her help!

Die App bietet uns alles was wir brauchen und den Support ist wirklich großartig! Danke an Hazel und Kathi für Eure professionelle Hilfe heute!

The best support service I have experienced! The loyalty program is awesome.

Hazel really help me a lot, and it's so nice.

Switched from Smile because of their limitations and I've been so happy with BON. Easy transition and I have so many more options and features to help grow my loyalty program

This is the cherry on top for my customers, and community. Works like a dream, and team are very responsive and helpful.

Die App lässt sich sehr leicht integrieren und anpassen. Funktioniert nahtlos. Bei Problemen oder Unsicherheiten hilft der Support sofort und zügig weiter. Ich hatte das Vergnügen mit Support-Mitarbeiterin Cara. Sie war außergewöhnlich hilfsbereit und nett. Sie hat mir mit allen Unklarheiten geholfen und wir hatten ganz nebenbei ein sehr nettes, menschliches Gespräch - eine Seltenheit heutzutage. Die App kann ich ohne Weiteres mit gutem Gewissen weiterempfehlen.

Nothing but great things to say about BON and their customer service. Cara has been extremely helpful during the holiday season, and anyone who understands retail knows just how important that is to a company.

Merci à Cara pour avoir su répondre a toutes mes questions et résoudre un petit soucis d'affichage! :)

Très bonne application, service client réactif et répond à nos attentes.

I love using this for my business and more importantly, any time I need human assistance they have been amazing!

Amazing service from Hazel and Cara, they answered all my questions quickly with images / recording and it was super clear. Excited to see what comes of this service

I love this app so far. Also, customer support is quick to respond! Jean was super helpful and gave me some great tips!

Cara was a life saver, in explaining how the system worked and how to fix issues I was having. The app is convenient, user friendly, and integrable with shopify allowing for client interface. Overall recommend Bon: Loyalty, and there team!

very helpful and kind

My dear Mia Comme je vous avais écrit plus tôt j'ai pu tout installer et mis en place dans à peu près 2 heures alors que j'avais perdu près de 5 jours avec un de vos compétiteurs. Vous avez été rapide à répondre à tous mes chats et avez été direct to the point à chaque occasion

I cannot recommend this app enough! The app itself is incredibly user-friendly, packed with great features, and perfectly meets our needs for creating a loyalty program. What makes it even better is the amazing support team behind it. Hazel, Jean, Maxxie was absolutely fantastic—so patient, responsive, and thorough in addressing all of my questions and concerns. Their guidance made the setup process smooth and stress-free. It's rare to find such a dedicated team that truly cares about its customers. Thank you so much for your outstanding service!

We are very satisfied with the application. It's easy to set up and provides a lot of functionality. Customer service is attentive and very responsive. We highly recommend it!