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Customer reviews: BON Loyalty Rewards Program

Develop by BON Loyalty

BON Loyalty & Rewards is a Shopify app designed to help businesses boost customer retention through customizable loyalty programs. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,467)

Overall rating
4.9

Pet Printed

Feb 26, 2025  on Shopify

The customer support is really great. Maxxie is extremely friendly and puts her heart and soul into helping her customers!

SteamOne

Feb 25, 2025  on Shopify

L'application fait exactement ce qu'elle promet, à un prix très abordable. Mention spéciale au service client très facilitant, notamment Hazel, Courtney et Mia !

Natursenior

Feb 25, 2025  on Shopify

El servicio de soporte es muy rápido y eficiente. Especialmente Kaylinn estuvo muy dispuesta a resolver nuestras incidencias! Recomendable 100%!

Boutique Döggo

Feb 24, 2025  on Shopify

Toujours réponse à nos questions, le programme est facile à utiliser pour nous et pour les clients en ligne. Merci à Mia pour son aide avec la navigation de l'application.

אלכסנדר

Feb 21, 2025  on Shopify

Great app with an intuitive interface and smooth performance! Huge thanks to Courtney for her amazing support—super helpful and professional!

RunnersWorld Tulsa

Feb 20, 2025  on Shopify

Support has been great - I turned on before my customers were imported which maxed out my account. They quickly reset my account due to the migration of customers. Cara was great! I needed a few more days in my trial to be able to check out the features longer.

Behemoth Webstore Worldwide

Feb 20, 2025  on Shopify

Awesome app and great support from Hazel. Fully recommended!

amby.lt

Feb 20, 2025  on Shopify

I am very happy with the Bon Loyalty program! The system is not only user-friendly and efficient, but the customer support is also outstanding. A special thanks to Hazel, who quickly responded to my issues and provided professional assistance. The fast and friendly communication made me trust this program even more. I highly recommend it to anyone looking for a high-quality loyalty program with exceptional customer service! ✨

NSI Nails

Feb 19, 2025  on Shopify

fxpopup

Feb 19, 2025  on Shopify

The customer service Hazel was very kind and supportive. Professional service.

Nila Skies Stationery

Feb 18, 2025  on Shopify

Cara was so helpful in helping me update my settings. They have simple instructions and prewritten questions to make setting up things so fast, I really appreciate it! I also like that you can customize the emails customers get when they earn rewards, so it fits with your brand's style and voice. The interface is easy to use and I would recommend it to anyone getting their loyalty rewards set up.

Terra Café et Thé Ltée

Feb 18, 2025  on Shopify

So far, excellent service. Very quick to respond and find solutions.

Greek Flavours

Feb 18, 2025  on Shopify

The setup so far is very simple and intuitive, I would have liked some additional features that I requested (for example the ability to get different points depending on the review with photos/videos, or a more complete analytics tab). Kudos to Hazel and the rest of the team for the punctuality in the responses!

Joshua Thomas Fashion

Feb 17, 2025  on Shopify

Have been using this app for a year now and it’s great! Customer service is very efficient and helpful especially Maxxie! An absolute pleasure to deal with :)

Choice Boutique

Feb 17, 2025  on Shopify

Bon Loyalty has been the exact type of program we wanted. The support team is excellent and we have been able to customise it to fit our brand.

Automotive Must

Feb 16, 2025  on Shopify

The whole BON team is great! Hazel was amazing, very helpful and gave really clear answers on my requests, very sweet. So far the customer service has been great. Will continue to Use BON and hope it will grow my store further.

Lash Jungle

Feb 14, 2025  on Shopify

Haven't used the product yet but customer support team was very helpful!

Merry Go Round

Feb 14, 2025  on Shopify

I found this app but it needed a few tweaks for my use - the team were very quick to respond, they were able to help and were very good at following up with me as well. It looks good - now to see how my customers like it! Thank you. So far I would recommend!

Sylvia Crystals Sp. z o.o.

Feb 14, 2025  on Shopify

Super app for businesses, super quick understanding support team, Hazel from support team is a really helpful nice person, would really recommend!

The Supplement Store

Feb 13, 2025  on Shopify

Early days since we only started using it yesterday but so far it looks a very good app. The support is excellent with very rapid replies and resolution to all questions/issues raised.

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