Very good loyalty app with a good pricing model compared to other apps available. Exceptional customer service from Hazel. We had a small problem and she fixed it right away.

The support is great and Sienna answered all of my questions

I love how the widget blends with my store's branding — it's clean, elegant and works perfectly. The support team has been so kind, responsive and helpful every step of the way. Thank you BON team!

Great app, with great support from Hazel!

Great app, easy to use, and the support is top notch. We had a glitch and Sienna had us back up and running within 15 minutes. She made it easy without creating more work on our end. 5 star service!

Love the service. polite and quick to respond. Always available.

top support réactif et aide solide @sienna est top

Thanks Hazel for handling our questions. The Bon Loyalty app seems to look very customer friendly. Looking forward working with you.

Sienna m'a aidé à l'intégration de l'application et a répondu à toutes mes questions. Merci encore !

BON Loyalty has been an amazing addition to my store! The app is easy to use, packed with useful features, and the customer support is truly outstanding. I had a few setup questions and small issues – the team responded quickly, kindly, and solved everything right away. Super smooth experience from start to finish. Everything works exactly as expected, and I love how customizable the loyalty and referral features are. Highly recommended for a clean, effective, and reliable loyalty program for your customers.

Great customer service and the best platform for loyalty programs when youre starting out :)

Excellent Support & Smooth Migration BON Loyalty has been amazing so far! The platform is easy to use, visually clean, and packed with all the features we needed to replace Smile.io — and at a better price. But what really stood out was the support. Sienna was absolutely fantastic throughout the whole process: super responsive, friendly, and efficient. She helped us import points for hundreds of customers quickly and smoothly. Her help made the whole experience stress-free! Highly recommended — both the app and the support behind it. Thanks, Sienna!

Hazel helped me a lot to solve many problems starting from installation to using the application. Currently I am trying this application with the free version first, hopefully it will give a lot of positive responses and I will upgrade to the paid version. Thanks Hazel for your support

Happy with the service I have received from the BON team.

Solid loyalty app with exceptional support! We’ve recently launched our customer loyalty programme using BON and have been impressed with how easy the setup was. The app offers good functionality, even on the Growth plan, including custom branding, VIP tiers, and referral rewards. What really sets BON apart is the incredible customer support. Hazel, Sienna, Courtney, Chloe, Mila and the rest of the team were consistently helpful, proactive and open to feedback throughout the setup. Even when I had very specific requests (like changing SEO tags and editing reward labels) the dev team responded quickly and actioned everything exactly as needed. It’s rare to find an app team so genuinely enthusiastic and supportive. Overall, a reliable loyalty app with excellent support and useful features. Would recommend. Hannah, Lily & Loaf

Very good tool. The support is excellenct and helps you where they can. Escpecially Hazel was a pleasure to deal with and helped in every aspect

Their customer service has been friendly, responsive, and always willing to help with any questions. They truly care about their customers, and that makes all the difference.

The BON team is amazing! As a new business, I began building my online store on Shopify with absolutely no knowledge or experience. Among the various apps I considered introducing, I chose BON Loyalty. Because I lacked even the most basic understanding that most people have, I often found myself struggling with various settings. During those times, Sienna kindly and patiently explained everything to me in a way that even a complete beginner like myself could understand. Her cheerful and friendly support also gave me encouragement when I felt overwhelmed by unfamiliar tasks, and I truly felt supported mentally as well. Furthermore, seeing how quickly and thoroughly the team responded—investigating the causes of issues, providing solutions, and presenting easy-to-understand resources with images—made me realize how competent the whole team is. I believe I was able to successfully open my store this month thanks to all of you. I am truly grateful. Thank you so much for supporting an inexperienced Japanese beginner like me. I look forward to continuing to use your app and working with you in the future!

Brilliant app and incredibly friendly and supportive staff. Our customers find the user experience easy and intuitive. Mila in particular has been incredibly helpful and nothing has been too much to ask! Would recommend!