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Customer reviews: BLOOP Aff & Referral Program

Reviews (162)

Overall rating
4.9

What Merchants Think

The BLOOP Aff & Referral Program app is highly regarded by merchants for its ease of use, user-friendly design, and excellent customer support. Many users appreciate how straightforward it is to set up and manage referral programs using this app. While primarily aimed at small to medium-sized businesses, the app's features have been effective in increasing customer engagement and driving sales.

Key Strengths

  • Easy to set up and navigate, making it ideal for users with limited technical expertise.
  • Strong customer support team, highlighted by individual members like Jennie and Jena, who are praised for their responsiveness and problem-solving skills.
  • Excellent integration with Shopify stores, allowing for seamless functionality.
  • User-friendly interface with customizable features.
  • Free plan availability with substantial features suitable for new stores.

Common Concerns

  • Limited customization options when using custom themes, particularly with fonts and styles.
  • Basic reporting features, with some users desiring more advanced analytics.
  • Potential issues with email templates that require modifications to align with store branding.
  • Fraud risk, such as customers exploiting referral systems.

Final Thoughts

Overall, the BLOOP Aff & Referral Program app receives a positive reception from users, who find it an effective tool for boosting customer engagement through referrals. The combination of an easy-to-use interface, robust customer support, and essential features make it a valuable asset for small to medium-sized online businesses. As it continues to evolve with user feedback, BLOOP has the potential to address its current limitations and become an even more powerful referral program solution.

Mighty Generators

Sep 01, 2024  on Shopify

I've been using the Bloop Referral Program for my e-commerce website, and I couldn't be more pleased with how simple and effective this software is. Integrating Bloop with my website was a breeze, and it has made setting up a referral program incredibly straightforward. One of the things I appreciate most about Bloop is how user-friendly it is. The interface is clean and intuitive, making it easy to manage and track referrals without any hassle. Despite its simplicity, Bloop offers powerful features that have already started driving new customers to my store through referrals. I'm looking forward to exploring more of what Bloop has to offer as I continue to grow my referral program. If you're looking for a no-fuss, reliable solution to boost your business through referrals, Bloop is definitely worth considering.

ClergyImage

Aug 28, 2024  on Shopify

If you need a referral program, you are CRAZY to use anything else. We needed a simple program that would offer a discount on one particular item. I must have looked at 2 dozen apps - some were stupid expense for a small company - about 200 orders a month. I download and worked with about 6 - each time finding something it wouldn't do. And then I found this! There was an update while I was working which made everything super easy. And the support is amazing. Now if I could just get them to make every app I need!

TETCH

Aug 25, 2024  on Shopify

The app is very easy to use. Jennie was quick to help me and had the answers to all the questions I could think of. Did not run into any problems, seamless integration.

ClaimedbyGodDesigns

Aug 22, 2024  on Shopify

Great app! Very easy set up and seamless integration. Customer service is amazing and quick to resolve and address any questions or issues. Definitely a must have! I am really looking forward to growth with this app.

Petshely

Aug 19, 2024  on Shopify

This app has been a really pleasant surprise. I love how easy it is to customize every little detail to fit my store's vibe. The design is clean, and the animations are super smooth - it just feels nice to use. I can tell it’s going to be a hit with customers, and I’m excited to see it in action.

Now Oasis

Aug 14, 2024  on Shopify

The customer support is awesome, I think this app has a lot of potential for our store, expecting the new features!

Uniforms World

Aug 12, 2024  on Shopify

Very fast customer service, can realize page/popup and other kinds of display methods, fast response time, can quickly improve the user fission. Simple configuration and seamless integration.

NOMICA

Aug 08, 2024  on Shopify

The BLOOP Referral Program app has proven to be an essential tool for boosting customer engagement on our site. With its clean and intuitive interface, setting up the referral program was straightforward, even for those with minimal technical expertise. What truly sets BLOOP apart is the outstanding customer service. Jennie, from their support team, was exceptional, dedicating several days to help us customise the app to perfectly fit our needs. Her patience and expertise were instrumental in ensuring that the app was tailored to align with our brand and business goals. With its user-friendly design, simple tracking capabilities, and unparalleled customer support, BLOOP has become an indispensable part of our marketing toolkit. If you're seeking to take your referral program to the next level, we highly recommend giving BLOOP a try. It has been a game-changer for us in enhancing customer engagement and driving results, and we believe it can do the same for any type of business. Thank you BLOOP! <3

Shyra Fashion

Aug 07, 2024  on Shopify

Actually I was really impressed by the customer support and features in this app. This would be a great fit if you are a beginner in Shopify e-commerce and referral programs. I would really thank every person behind this app creation.

Arylic

Jul 28, 2024  on Shopify

This app is fantastic! It's incredibly user-friendly, and the customer support is top-notch. Best of all, it's completely free!

The Fruit Fly Store

Jul 24, 2024  on Shopify

This app is exactly what I was looking for! Free AND a removable watermark? Awesome! Jennie was super helpful when I had questions and the app really is very good. Easy to configure and all the email and most of the design parameters are highly customizable. I recommend this for any small business on a budget!

L'Occitane Kazakhstan

Jul 24, 2024  on Shopify

We've just started using the BLOOP Referral Program and Reward app for our Shopify store, and the experience has been good so far! The app is easy to navigate and set up. The customization options are impressive. Plus, the support team has been very responsive and helpful. A special thanks would like to express to Jennie from BSS Customer Support Team her assistance has been invaluable, making the setup process smooth and hassle-free. We’re excited to see the long-term benefits this app will bring!

Youcision

Jul 23, 2024  on Shopify

The watermark removal service is incredibly useful and efficient. Watermarks are removed within seconds. :-* Honestly, I was very skeptical at first, but this app and service is free and works perfectly! Definitely deserving of 5 stars. Hope it stays like this in the future too!

Tropical Sips Coffee Company

Jul 22, 2024  on Shopify

Thank u so much for the professional job that this company does it has been a blessing for my store to have such a great team of people that TRULY care about your success !

eto

Feb 06, 2024  on Shopify

From day 1 Jena has been extremely helpful, and very quick to respond to any questions or requests we have. Even if the app doesn't have a specific feature, they are quick to discuss options of what will be possible, and how long it will take to develop a fix for our issue, or the feature we are requesting. Extremely helpful, supportive, and friendly.

The Dung

Dec 28, 2023  on Shopify

My second app with this developer and again i've had outstanding customer service on both apps. I've needed a couple of adjustments that were outside of the UI and both times they've been done for me extremely quickly on the backend.

CannaIbiza

Nov 21, 2023  on Shopify

This is a well designed app that is quite easy to set up and customize. If a user has any issues, the BLOOP customer service are on hand: friendly, quick, effective, and a pleasure to work with. Overall, 5 stars!

KBlessd Butters

Aug 13, 2023  on Shopify

Jena is absolutely WONDERFUL!!! I haven't made the app live yet to know that it works (I will in 2 days), but her response time and customer service are EXCEPTIONAL!!! She responded quickly, answered all of my questions (and continues to), and her follow-up skills are on point. I'm very impressed!

Southern Candle Company

May 16, 2023  on Shopify

I was a little worried at first, but customer service helped me, and I'm very pleased. I haven't finished my settings, but I'm eager to get going.

Tapered Menswear

Apr 28, 2023  on Shopify

Amazing app and even better support. Jolie was fantastic in guiding me through set up and the app itself has great features for the price point. Highly recommend.

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