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Customer reviews: BLOOP Aff & Referral Program

Reviews (162)

Overall rating
4.9

What Merchants Think

The BLOOP Aff & Referral Program app is highly regarded by merchants for its ease of use, user-friendly design, and excellent customer support. Many users appreciate how straightforward it is to set up and manage referral programs using this app. While primarily aimed at small to medium-sized businesses, the app's features have been effective in increasing customer engagement and driving sales.

Key Strengths

  • Easy to set up and navigate, making it ideal for users with limited technical expertise.
  • Strong customer support team, highlighted by individual members like Jennie and Jena, who are praised for their responsiveness and problem-solving skills.
  • Excellent integration with Shopify stores, allowing for seamless functionality.
  • User-friendly interface with customizable features.
  • Free plan availability with substantial features suitable for new stores.

Common Concerns

  • Limited customization options when using custom themes, particularly with fonts and styles.
  • Basic reporting features, with some users desiring more advanced analytics.
  • Potential issues with email templates that require modifications to align with store branding.
  • Fraud risk, such as customers exploiting referral systems.

Final Thoughts

Overall, the BLOOP Aff & Referral Program app receives a positive reception from users, who find it an effective tool for boosting customer engagement through referrals. The combination of an easy-to-use interface, robust customer support, and essential features make it a valuable asset for small to medium-sized online businesses. As it continues to evolve with user feedback, BLOOP has the potential to address its current limitations and become an even more powerful referral program solution.

Nordic Chic®

Feb 15, 2025  on Shopify

Chloe from customer service did a wonderful job and helped me 100% and more. She took on several of my questions and solved them one by one. Such a great job. And my first two affiliates could logon strait away and get started :-)

Givani Cosmetics

Feb 13, 2025  on Shopify

Het is een super app. Precies wat we zochten. Eenvoudig in te richten en een geweldige helpdesk. Ik zou hem aanbevelen bij mensen die zoiets zoeken.

Glambou CH

Feb 06, 2025  on Shopify

We just installed the app, and I'm really impressed with the app's functionalities. I also needed help with the set-up and the support was really fast and helpful

JKP Literature

Jan 27, 2025  on Shopify

We absolutely love the BLOOP Refer & Aff app! It's incredibly user-friendly, well-designed, and perfect for managing referrals efficiently. The free plan offers plenty of great features, making it ideal for new stores like ours. The app has helped us set up a referral program effortlessly. The team behind this app clearly put a lot of thought into its functionality and ease of use. We're grateful for such a fantastic tool and highly recommend it to anyone looking to grow their store through referrals. Thank you, BLOOP team, for this wonderful app!

5th Dimension

Jan 07, 2025  on Shopify

The customer service is so helpful! The BLOOP Referral Program is so easy to set up. I do think that the email templates need tweaking to read to our tone, but the functional features of the app, smooth customer experience, and ease of use are such a high value! Jennie and everyone are wonderful to work with, answering questions easily and quickly. We had an issue with our widget not showing up with our theme, and they jumped in right away to resolve the issue! Bonus: I didn't realize that you could send emails to your customers to notify them about the referral program within the app! Secret sauce to be able to push out the referral invite to existing customers this way!

PainEx

Jan 05, 2025  on Shopify

I've been using the app for a few weeks now, and I'm really satisfied with it. It works seamlessly, and the service is excellent!

SILKSILKY

Dec 29, 2024  on Shopify

Bloop has been a game-changer for my Shopify store! It's incredibly stable and the customer service is top-notch. Highly recommend!

Nordheld

Dec 05, 2024  on Shopify

Pretty good app. Jennie was very helpful with a problem and took care of the migration to the new version which is much better. Thank you!

Willy anti-gaspi

Nov 11, 2024  on Shopify

The app is very simple and offers quite basic features (especially in terms of reporting), but is perfect if you only want to set up a referral program. The team is incredibly helpful and has made lots of efforts to improve the app so that it fits our needs. Jennie is always available and offers great support. Would definitely recommend if you're looking for a referral app!

Bloomeffects

Oct 30, 2024  on Shopify

WONDERFUL experience. We had an awful experience with another app, which left us needing an app for a campaign at the last minute. The support here is outstanding. Jennie and the team helped us with a reasonably complicated DNS setup and had us up and running in no time. I recommend this app 100% and looking forward to watching it grow.

Manuka Honey Direct

Oct 21, 2024  on Shopify

Really easy to set up and Jennie is so helpful. We had the icon blocking buttons on the menu which was a little tricky but they have organised to modify it so when the menu opens it disappears - top quality help and really great support could not recommend enough!

Little Torch

Oct 16, 2024  on Shopify

Overall it's pretty good. Super easy to implement but pretty difficult to customize. Especially if you're using a custom theme with customized fonts, sizes, etc and you want everything to match.

Ein Stück vom Glück

Oct 15, 2024  on Shopify

Just installed the App and got immediate helpful support. Thank you for that. Further I will now go through a test period and decide from there.

Reaper

Oct 11, 2024  on Shopify

This referral app is perfect, exactly what I needed! It's necessary for me to have excellent customer support when choosing an app, if it doesn't, I won't be using it for long. This is not the case with BLOOP. Jennie was very friendly and quick to respond to each of my questions. Highly recommended!

BÄCKERS

Oct 09, 2024  on Shopify

Just getting started but the first impression is great. Easy to set up with all the important funcions for our shop at hand. Looks like a perfect fit for us.

UtahFoodX

Oct 09, 2024  on Shopify

THe team is amazing! They did a customized button for me. I designed it and they helped implement it into the website for FREE! What an incredible team. My only complaint is that the app doesn't automatically assign my subscribers a referral link that I can just send to them. I feel like my customers don't want to go through the extra step to put their email in to receive a link. Also, you can't customize a page to be a referral page. Furthermore, you can't customize the website to send the referrals to purchase.

Camp Connection General Store

Oct 06, 2024  on Shopify

Excellent response and support in getting the app set up the way we wanted it. Everything integrated smoothly, and the interface is simple and unobtrusive. So far, awesome!

CNC Tattoo Supply

Sep 25, 2024  on Shopify

It works well, the interface is very simple and easy to use, just a few steps to be able to complete all the settings, so that your users can invite friends!

Dropseed

Sep 16, 2024  on Shopify

Very easy to setup and get going right away! Amazing customer service from Mankai who helped us customize it for our specific needs in less than an hour.

Natural Health World UK

Sep 11, 2024  on Shopify

seems really good - small icon in the corner gives customers chance to refer others for rewards. they are working on a referral page too which would be really useful if it is launched soon :) their support was thorough and super helpful s

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