Reviews: Blocky: Fraud Filter Blocker

Customer reviews: Blocky: Fraud Filter Blocker

Reviews (163)

Overall rating

4.6

5

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What Merchants Think

Merchants generally view "Blocky: Fraud Filter Blocker" positively, with many praising its ease of use, efficient blocking capabilities, and helpful customer service. The app provides peace of mind by effectively blocking fraudulent attempts, which is especially valued by those facing regular threats. However, not all feedback is positive, as some users express dissatisfaction with its functionality and customer support.

Key Strengths

Easy to setup and configure, providing quick protection against threats.
Effective at blocking unwanted traffic based on geographic locations and suspicious activity.
Real-time analysis of attempted fraudulent activities, including IP tracking.
Responsive and helpful customer support with clear guidance.
Peace of mind for merchants concerned with online security threats and fraud.

Common Concerns

Customer service perceived as rude and unhelpful by some users.
Reported issues with the app's billing process, such as charges after trial period cancellation.
Inadequate performance in blocking VPNs and advanced threat actors.
Some merchants find the app's protection insufficient against determined attackers.

Final Thoughts

Overall, "Blocky: Fraud Filter Blocker" is well-regarded among many merchants for its straightforward use and effective basic blocking capabilities, making it a valuable tool for enhancing online security. While the app successfully meets the needs of numerous users, experiences vary, and some improvements in customer service and technical performance are necessary to address all merchant concerns.

GEPLICA-WATCH

Feb 09, 2025 on Shopify

VitalBe

Nov 16, 2024 on Shopify

Excelente aplicacion para bloquear a los fraudulentos....

Arabella's Couture

Nov 11, 2024 on Shopify

Brilliant App! It was very easy to use.

Clarity of Sight Ltd

Oct 05, 2024 on Shopify

I had a technical issue with this app, and support were very helpful and resolved my issue very quickly. I would highly recommend.

Love That Glass

Sep 30, 2024 on Shopify

Started using Blocky Fraud Blocker because of concerns at being hacked from some suspicious countries. I absolutely love that I can not only block certain countries, but it also gives you a real time analysis of who is trying, along with their IP addresses. Great peace of mind and well worth the low cost!

Home Gyms HQ

Aug 22, 2024 on Shopify

App does exactly as it says. Easy and quick to configure!

Scandinavian Modernists

Jul 25, 2024 on Shopify

It works like a charm, easy to install and use!

Roxx Fine Jewelry

May 09, 2024 on Shopify

I am a fan. Started using this after receiving too many fraudulent orders. Easy to install, easy to set up, seems to be working well. I was amazed by how many views/orders from outside the country that it was able to block.

Wilderness Glass

Apr 30, 2024 on Shopify

Excellent app and customer service. It does exactly what it's supposed to do. Thank you!

BunkySofa

Apr 10, 2024 on Shopify

Quick and easy setup. Seems to be doing exactly what it's supposed to do. Very good overall experience so far.

Trendy Fashions R-US LLC

Apr 05, 2024 on Shopify

Blocky is one of the best experiences I've encountered in my life. This app is a life saver for me. I've been experiencing online stalking for the past 9 years. No matter where I go online, my stalker has been wreaking havoc. I recently noticed suspicious activities from my Shopify store that I've yet to launch, because I want to ensure that my store is protected from hackers, online predators, scammers, spammers, etc. More importantly, I don't want any of my potential customers to be harmed in any kind of way. I'm blessed to have this app! I want to praise the developers of this app for creating it and making it available to people who operate in the ecommerce industry. Kudos Blocky!

Shilat

Mar 21, 2024 on Shopify

Réka rajza

Mar 21, 2024 on Shopify

Solved my bot-subscriber problem, also very good customer service, thank you!

Kitcheneez Mixes & More!

Mar 15, 2024 on Shopify

Excellent customer service! They are great at explaining questions in a simple way so even those of us who aren't technically savvy can understand and make the best choices for our sites.

Shopkart

Jan 24, 2024 on Shopify

HI, I USE YOUR APP FOR 6 DAYS TILL TRAIL PERIOD NOT FIND HELPFUL SO DELETED BUT STILL GET CHARGED. WHY?

Lasting Portrait

Jan 06, 2024 on Shopify

This is a fantastic app, but the customer service is even better. We've made a couple of minor suggestions and they have been very responsive. We will go out of our way to use some of their other products.

PagersDirect

Dec 11, 2023 on Shopify

Great app to block problem customers and/or problem areas. Over the years we have had some unsavory characters visit our website either trying to inject malicious scripts or trying to commit fraudulent activity. Lately, in Shopify, we've had a few customers that just like placing orders and then either cancel or not following through with payment. This can cost a small fortune in merchant fees as well as time and aggravation. With the Blocky app, we were able to not just cancel orders but prevent them from happening in the first place. Highly recommended!!!