I genuinely didn’t want to leave a negative review, but this experience has left me no choice. I installed the app on November 6th to block bot traffic from China using VPNs—specifically from the US and Seychelles. Initially, everything seemed to work fine. However, by November 9th, I noticed Seychelles appearing in my abandoned checkouts, which was strange given that I had blocked the country. All other blocked countries were showing as successfully blocked, except for Seychelles. I contacted support immediately. A developer responded, explaining, "we are actively investigating an issue on our end where blocked visitors are indeed getting blocked, but their abandoned checkout is still getting mistakenly logged by Shopify as an abandoned checkout because they are still at checkout, getting blocked. We are actively working on a fix that should be deployed shortly for that problem." The response did not make much sense to me since all other blocked countries were being blocked by their app. They also advised I enable Shopify’s email verification at checkout—knowing it might deter genuine customers. Despite this, the issue persisted. The bots began using valid, generic email addresses. I followed up again and was asked to grant store access to the dev team, which I did and confirmed. It’s now been three business days with no update. Meanwhile, the Seychelles bot continues to create abandoned checkouts, skewing my store analytics. Support is reading my messages but choosing not to respond. I can only assume they’re struggling to resolve the issue and don’t have a fix. Still, a status update—even if it’s not a solution—would be appreciated. I’ll wait another 24 hours for a response. If I don’t hear back, I’ll initiate a chargeback for the amount paid and delete the app while I search for a more reliable and consistent alternative.

I am questioning if this works. I have all countries besides US blocked and also VPN blocked becaue I was getting alot of fake email subscribers. Well now I am getting many successful and unsuccessful orders from these blocked countries. It is obvious they are running credit cards to see which work and some of the orders go through and some are declined. When checking the transaction gateway details in the Shopify order page, it shows the country the order was placed from (Russia, Malaysia, Algeria, etc). I then have to cancel these fraudulent orders however I still have to pay the credit card processing fees as those are non-refundable. Therefore, Blocky is not doing it's job at blocking these countries. Perhaps the bots used are too fast for the Blocky app to trigger a block. I have contacted customer support and was told the development team would get back to me and they never did. So I will be cancelling.

Uninstalled same day. Each feature I wanted required an upgrade - and additional cost.

I manually track and investigate traffic activity when customers download freebies from my site to weed out bots. When I first installed the app I quickly began blocking bot IP addresses and yesterday an IP that I thought was blocked was able to get through and download another free product. The blocker DID NOT DO ITS JOB. if you use this software make sure you manually track and investigate customer profiles. Btw, the software isn't very effective if you're not getting the Pro Plan, you're pretty much forced to get it.

Beaucoup de fonctionnalités ont été récemment transférés vers un plan beaucoup plus cher !! Vraiment dommage de faire cela...

does not block VPNs

Do Not USE this app.... incredibly below awful not even average app. So may better apps for cheaper on shopify. The support was so useless and rude then left my store open to multiple attacks, do to the underperformance of the "bot" as well as the design in software. Do yourself a favor and don't use this beyond useless app, with incredibly rude and awful support.

Uttery useless. Took me less than 5 minutes to defeat. This app will only block honest customers.