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Customer reviews: Blocky Fraud Filter IP Blocker

Develop by Shopify

Reviews (174)

Overall rating
4.8

What Merchants Think

Merchants generally view "Blocky: Fraud Filter Blocker" positively, with many praising its ease of use, efficient blocking capabilities, and helpful customer service. The app provides peace of mind by effectively blocking fraudulent attempts, which is especially valued by those facing regular threats. However, not all feedback is positive, as some users express dissatisfaction with its functionality and customer support.

Key Strengths

  • Easy to setup and configure, providing quick protection against threats.
  • Effective at blocking unwanted traffic based on geographic locations and suspicious activity.
  • Real-time analysis of attempted fraudulent activities, including IP tracking.
  • Responsive and helpful customer support with clear guidance.
  • Peace of mind for merchants concerned with online security threats and fraud.

Common Concerns

  • Customer service perceived as rude and unhelpful by some users.
  • Reported issues with the app's billing process, such as charges after trial period cancellation.
  • Inadequate performance in blocking VPNs and advanced threat actors.
  • Some merchants find the app's protection insufficient against determined attackers.

Final Thoughts

Overall, "Blocky: Fraud Filter Blocker" is well-regarded among many merchants for its straightforward use and effective basic blocking capabilities, making it a valuable tool for enhancing online security. While the app successfully meets the needs of numerous users, experiences vary, and some improvements in customer service and technical performance are necessary to address all merchant concerns.

Back2Nature Herbals

Oct 23, 2025  on Shopify

fast and effective. Worth the peace of mind. Ahead of this holiday season I had a HUGE influx of bots scraping my site from China and Singapore and burying me in Google rankings driving down my analytics and destroying my conversions. Problem solved. Thank you.

grace + hudson

Oct 10, 2025  on Shopify

I've had some strange fraud issues on my website over the past few years and I've been happy with the features of Blocky. I only sell to US and Canada, so I am able to block visitors from all other countries. I'm also able to block individual users, which I never had to use until recently. I would recommend. I haven't had any tech issues with it at all and I think I've had it for 2 years now.

Viridian Bay

Oct 09, 2025  on Shopify

It's easy to understand and to set up. Be prepared that you will need to educate your customers if they get caught by the blockers due to their personal computers being compromised or if they use VPNs. Much of our custom "you've been blocked" page is about why they've been blocked. I know we've lost a few customers over this - some are willing to give up their IP numbers to whitelist them, others think we're overdoing it on security. There are a very specific improvement I'd like to see: 1- ability to better style the blocked message; it needs margins and the ability to make it fit with our branding. It is not professional looking right now.

EcoLeo

Sep 02, 2025  on Shopify

I am questioning if this works. I have all countries besides US blocked and also VPN blocked becaue I was getting alot of fake email subscribers. Well now I am getting many successful and unsuccessful orders from these blocked countries. It is obvious they are running credit cards to see which work and some of the orders go through and some are declined. When checking the transaction gateway details in the Shopify order page, it shows the country the order was placed from (Russia, Malaysia, Algeria, etc). I then have to cancel these fraudulent orders however I still have to pay the credit card processing fees as those are non-refundable. Therefore, Blocky is not doing it's job at blocking these countries. Perhaps the bots used are too fast for the Blocky app to trigger a block. I have contacted customer support and was told the development team would get back to me and they never did. So I will be cancelling.

Street Iron Gear

Aug 27, 2025  on Shopify

Set-up was a breeze. Had a question on feature set. Support was quick and courteous. We will see how it works over time. More to follow.

Couch Potatoes Furniture

Aug 19, 2025  on Shopify

time will tell. And Time did Tell. I was doing all the legwork for deleting and watching everything coming into our store. now with Blocky Fraud Filter In 2 days time there have been 144 country blocks, 221 ip blocks, 117 bot blocks and 4 customer blocks and i can take a nap. thanks.

difiorenewyork

Aug 12, 2025  on Shopify

I can't quite tell if the countries I 've blocked are indeed blocked, since they still show up on my"live view" sessions.

Breathe Jewellery and Holistic's

Aug 02, 2025  on Shopify

Loving this app so far. Being able to block countries that are potential threats is fantastic. We have been getting some unwanted contacts so this app will help reduce the potential fraud and threat from our website. Highly recommend.

Nicole's paint Escape

Jul 25, 2025  on Shopify

It is ok but bots are still getting through, as well as the right click disabling does not work at all. I am looking at another app that offers similar for less and if it works I will be switching over.

ila & alice

Jul 09, 2025  on Shopify

These guys gave me top notch and excellent customer service. I had questions and they responded in a timely manner and in great detail. The app is easy to install and understand. Both of the people I spoke to were helpful, courteous and knowledgeable. I wish all apps were as great as this one to deal with. Thanks for great customer service!

Range Rulerz

Apr 05, 2025  on Shopify

I manually track and investigate traffic activity when customers download freebies from my site to weed out bots. When I first installed the app I quickly began blocking bot IP addresses and yesterday an IP that I thought was blocked was able to get through and download another free product. The blocker DID NOT DO ITS JOB. if you use this software make sure you manually track and investigate customer profiles. Btw, the software isn't very effective if you're not getting the Pro Plan, you're pretty much forced to get it.

Le Royaume de Lecki

Mar 21, 2025  on Shopify

Application très utile, et service client très réactif qui a résolu le problème de facturation.

Le Royaume de Lecki

Mar 05, 2025  on Shopify

Beaucoup de fonctionnalités ont été récemment transférés vers un plan beaucoup plus cher !! Vraiment dommage de faire cela...

Clarity of Sight Ltd

Oct 05, 2024  on Shopify

I had a technical issue with this app, and support were very helpful and resolved my issue very quickly. I would highly recommend.

Love That Glass

Sep 30, 2024  on Shopify

Started using Blocky Fraud Blocker because of concerns at being hacked from some suspicious countries. I absolutely love that I can not only block certain countries, but it also gives you a real time analysis of who is trying, along with their IP addresses. Great peace of mind and well worth the low cost!

smartshoptic.com

Jul 03, 2024  on Shopify

Do Not USE this app.... incredibly below awful not even average app. So may better apps for cheaper on shopify. The support was so useless and rude then left my store open to multiple attacks, do to the underperformance of the "bot" as well as the design in software. Do yourself a favor and don't use this beyond useless app, with incredibly rude and awful support.

Roxx Fine Jewelry

May 09, 2024  on Shopify

I am a fan. Started using this after receiving too many fraudulent orders. Easy to install, easy to set up, seems to be working well. I was amazed by how many views/orders from outside the country that it was able to block.

BunkySofa

Apr 10, 2024  on Shopify

Quick and easy setup. Seems to be doing exactly what it's supposed to do. Very good overall experience so far.

Trendy Fashions R-US LLC

Apr 05, 2024  on Shopify

Blocky is one of the best experiences I've encountered in my life. This app is a life saver for me. I've been experiencing online stalking for the past 9 years. No matter where I go online, my stalker has been wreaking havoc. I recently noticed suspicious activities from my Shopify store that I've yet to launch, because I want to ensure that my store is protected from hackers, online predators, scammers, spammers, etc. More importantly, I don't want any of my potential customers to be harmed in any kind of way. I'm blessed to have this app! I want to praise the developers of this app for creating it and making it available to people who operate in the ecommerce industry. Kudos Blocky!

Kitcheneez Mixes & More!

Mar 15, 2024  on Shopify

Excellent customer service! They are great at explaining questions in a simple way so even those of us who aren't technically savvy can understand and make the best choices for our sites.

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