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Customer reviews: Blockify Fraud Filter, Blocker

Develop by Blockify

Reviews (566)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly praise "Blockify Fraud Filter, Blocker" for its effectiveness in preventing unwanted traffic and fraudulent activities on their online stores. Users find the app feature-rich and straightforward, with a strong emphasis on exceptional customer service. Blockify is recognized for its ease of setup and comprehensive support, making it a reliable tool for managing store security.

Key Strengths

  • Exceptional customer support praised for being patient, responsive, and knowledgeable
  • Effective at blocking unwanted traffic and fraudulent activities
  • Easy to set up and use, offering a user-friendly interface
  • Granular blocking features, allowing precise control over access
  • Automates tasks such as order cancellation for fake orders
  • Provides insightful analytics for managing site security

Common Concerns

  • Some merchants experience initial challenges with blocking specific IPs or countries
  • A few reports of legitimate customers being mistakenly blocked
  • The rare issue of perceived ineffectiveness on lower-tier plans
  • Occasional technical glitches that require troubleshooting

Final Thoughts

"Blockify Fraud Filter, Blocker" is widely acknowledged as a valuable asset for online retailers looking to safeguard their sites from fraud and unwanted traffic. Its array of features paired with outstanding customer support enhances store security effectively. Despite minor concerns, the app's overall reception is positive, making it a recommended choice for store owners seeking comprehensive protection measures.

Celtic Beeswax Candles

Mar 01, 2025  on Shopify

My query was answered within a minute and Ben was very helpful in sorting my problem out. Much appreciated!

NMJ Handmade Creations

Feb 28, 2025  on Shopify

So far so good! I didn't know how to block something and Ben helped me instantly!

Black Pepper Paperie Co.

Feb 28, 2025  on Shopify

Helpful and addressed with my concern.

VisionRay

Feb 27, 2025  on Shopify

the service is good

Crafted Tales

Feb 27, 2025  on Shopify

Pretty straightforward to set up. Seems to work as advertised. Customer support from Ben was very helpful in answering a few questions.

Raj Rachna

Feb 26, 2025  on Shopify

Flow

Feb 23, 2025  on Shopify

customer service agent Anna was extremely helpful and quick. thanks very much!

Yeti Gram

Feb 21, 2025  on Shopify

Zapcart.in

Feb 21, 2025  on Shopify

We are based out of India and were suddenly receiving high unusual traffic from Falkenstein, Germany. I came across a review of someone facing the exact same issue too. Cam, from Blockify support resolved the issue within a few minutes of installing the app by helping me helped me create a rule which immediately resolved the issue. Very happy with the support and looking forward to other benefits of this app.

Bestier

Feb 21, 2025  on Shopify

The features work very well, and the customer service is not only good, but also exceptionally efficient in solving problems. Very good!

Waloves LTD

Feb 20, 2025  on Shopify

good

jodiericrac

Feb 19, 2025  on Shopify

Not only does it do exactly what it claims - the live chat is so quick ! They guided me through my initial set up and answered all my questions. They had great suggestions about how I could achieve what i need in terms of blocking certain locations and allowing others.

Agility Healthcare

Feb 19, 2025  on Shopify

Coastal Hemp Co

Feb 19, 2025  on Shopify

Support was helpful. She pointed out a feature that would help to not inadvertently block icloud private relay IP's

Eplusbatteries

Feb 18, 2025  on Shopify

great app

Bombaby

Feb 17, 2025  on Shopify

This is a great app that has really helped me block bots from my store that were hugely skewing my data. I wasn't always entirely sure how to work things myself, but their customer support is excellent and they always respond really quickly and are super helpful. Have recommended to other business owner too.

happybobbles

Feb 13, 2025  on Shopify

Very patient communication and service. For nearly an hour, I asked countless questions, and the customer service helped me answer them one by one. If I encountered something I didn't understand, the customer service would also patiently teach me how to operate it. It's great! Very good application, very thoughtful customer service! I have never experienced such strong and thoughtful service before. For several days in a row, the customer service and technical team have been helping me solve some minor issues. They are even more patient than I am, and all the problems were perfectly resolved. I am extremely happy! For those who are still hesitating, feel free to place your order with confidence!

Scandinavian Modern

Feb 12, 2025  on Shopify

Fantastic support - Tracey was very professional and informative help. Great app

Brain Spice

Feb 12, 2025  on Shopify

As a Blocker, the app is effective. Great support too, thank you Tracy!

Linemory

Feb 12, 2025  on Shopify

Awesome app and customer support!

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