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Customer reviews: Blockify Fraud Filter, Blocker

Develop by Blockify

Reviews (473)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly praise "Blockify Fraud Filter, Blocker" for its effectiveness in preventing unwanted traffic and fraudulent activities on their online stores. Users find the app feature-rich and straightforward, with a strong emphasis on exceptional customer service. Blockify is recognized for its ease of setup and comprehensive support, making it a reliable tool for managing store security.

Key Strengths

  • Exceptional customer support praised for being patient, responsive, and knowledgeable
  • Effective at blocking unwanted traffic and fraudulent activities
  • Easy to set up and use, offering a user-friendly interface
  • Granular blocking features, allowing precise control over access
  • Automates tasks such as order cancellation for fake orders
  • Provides insightful analytics for managing site security

Common Concerns

  • Some merchants experience initial challenges with blocking specific IPs or countries
  • A few reports of legitimate customers being mistakenly blocked
  • The rare issue of perceived ineffectiveness on lower-tier plans
  • Occasional technical glitches that require troubleshooting

Final Thoughts

"Blockify Fraud Filter, Blocker" is widely acknowledged as a valuable asset for online retailers looking to safeguard their sites from fraud and unwanted traffic. Its array of features paired with outstanding customer support enhances store security effectively. Despite minor concerns, the app's overall reception is positive, making it a recommended choice for store owners seeking comprehensive protection measures.

Tienda Valentiina

Jan 23, 2025  on Shopify

Suporte rapido e eficiente, realmente me surpreendeu!

Bejelwel

Jan 23, 2025  on Shopify

It's useful for my website because can help against fraud and support is good and patient too!

KTO2 Bespoke

Jan 23, 2025  on Shopify

The Joy Artist

Jan 22, 2025  on Shopify

So far, customer support has been good. I haven't seen it in action yet, but I appreciate that someone was available to walk me through set up, and to help me take care of blocking IP addresses, etc.

Rook Perfumes London | Unique Unisex Fragrance

Jan 21, 2025  on Shopify

Amazing app, easy to use and Andy was so helpful!

Bison Products

Jan 21, 2025  on Shopify

Very easy to set up and quick to respond on chat when extra support is needed. So far so good.

Pure Derma London

Jan 20, 2025  on Shopify

Early days, however very impressed with the support and how easy to set up.

Noble & Nook

Jan 20, 2025  on Shopify

Very easy to set up and helpful assistance via their live chat

TAVCO

Jan 20, 2025  on Shopify

This powerful app is helping me block traffic from bad actors and foreign countries where I do not do business. I chatted with Cam, in support, to ensure everything is set up and working correctly. Hat's off for excellent service.

First 4 Figures

Jan 16, 2025  on Shopify

Customer Support Cam was helpful.

Oke

Jan 16, 2025  on Shopify

Atendimento cordial, tecnico e rápido

Smart Study Campus

Jan 15, 2025  on Shopify

This app is the BEST choice to protect your store from literally anything, this includes fraud purchases, unwanted visitors. The analytics are very good and full of useful data. And the support agent was so helpful and gave me fast replies. Totally recommend to anyone

Recess

Jan 15, 2025  on Shopify

2BAG

Jan 14, 2025  on Shopify

Super app und super mitarbeiter die mir sofort geholfen haben.

guitarmetrics

Jan 14, 2025  on Shopify

Just installed the app and its working great. Will recommend definately

AURELUX BEAUTY

Jan 13, 2025  on Shopify

Best customer service I have received in a very long time. Not just a nameless, faceless app, there's real caring people behind this. If you run a Shopify store, you NEED this app. Enjoy!

Parsons Print Solutions

Jan 12, 2025  on Shopify

Super helpful

Gadget Nexis

Jan 12, 2025  on Shopify

Feel a sense of relief this app does exclactly what I needed. And the support was amazing in helping me with an issue. Hats off!

Lara & Ela

Jan 09, 2025  on Shopify

I think it has all the necessary to help us protect our business. The chat agent Ben was very patient and extremely helpful. Explanation was very simple and straightforward for me to understand and follow since I am not very tech savvy.

Baby's Organic Wardrobe

Jan 08, 2025  on Shopify

´great support by cam

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