Lina was incredibly helpful and patient throughout the entire setup process. She clearly understood my use case, explained everything step by step, and even tested the rule herself to make sure it worked as expected. Her support was fast, clear, and very professional. Truly a great experience — highly appreciated!

Great app, and great customer service. Works well and was able to immediately stop bot orders on our site! Edit: The bots have continued but customer service has been very helpful in finding other parameters to help stop it.

Awesome support

Excellent app and even better support. Very easy to use and integrates perfectly with Shopify. The customer service is top-notch

Great app, and great customer service. Works well and was able to immediately stop bot orders on our site!

Good Support

Excellent customer service! Highly recommend!

Best for Fake Orders

Set up was quick and straight forward. We are able to block visitors based on ip of fraudulent users, and block checkout based on a variety of parameters. We can also witelist users if we choose to. The support is great, they quickly route you to a human support person, and don't waste your time with an AI widget who can't fully understand your question. Each person I've engaged with gave us clear recommendations on optimizations to make based on our needs and suspicious activity. Delivers great value, would definitely recommend.

I just installed this app so I don't have longterm experience, but Sophia was a total rockstar in using her VPN to show me that the app was working from various countries. Super fast and friendly. Give Sophia a raise! :)

GREAT! Very knowledgeable and helpful.

excelllent support from Tina at the inital set up

This app has been amazing in automatically eliminating bot fraud issues from our site. Their customer service department is extremely helpful with answering our questions, and quickly resolving any issues we may be experiencing. Highly recommend Blockify!

very nice

Excellent support — very quick, accurate, and helpful. The problem was resolved immediately.

Quick and effective support !

Customer service is great! blocking ip addresses from fraudulent orders is a great idea and we will use this app frequently

nice try

the support team is very efficient!