Blockify's support team were just about the best I have worked with. I had come under a bot attack and content theft. Tracey stepped me through the set up and specific next steps related to the locations in question

Easy to set up and helpful staff on chat to help refine settings.

Good support and easy to use

Excellent app. Does what it says. Very effective and easy to use and their customer support is impeccable. Louis, Zoe, Lina, Vincent and all the other agents are very, very helpful, polite, knowleadgable and effective. Thank you very much for your excellent app and for your exemplary customer support!!!

helpful customer service

Thank you so much for your support, Niel. Your help was extremely valuable. You have a great team!

We’ve been using this plugin for quite a while, and it really solved the issues we were facing. The blocking rules are easy to set up and customer service is excellent.

Great user experience. Simple to use and customer service helped me get to the bottom of my concern within 5mins! Will continue to use to protect my website.

online support very responsive and helpful

I was dealing with a wave of fraudulent orders and I had no idea if they were bots, real customers, or something else, I was completely lost. I installed this app and got immediate support. They quickly explained what was going on, and thanks to their guidance, I started protecting my store in less than 30 minutes. The app is excellent, and if you’re someone facing a similar problem, this is without a doubt the best solution out there. Not only that, the price is amazing for what it offers. I highly recommend it.

This is my first time using this app, and it was simple and very helpful for achieving what I was looking for. Louis was very helpful in directing me on where to set up the options.

Amazing Support from Tracy at Blockify! I recently installed Blockify after a huge wave of fraudulent activity on my store. Tracy was incredibly helpful — I just wanted to make sure I had everything set up correctly, and she walked me through it with patience and care. Her support gave me peace of mind during a really stressful time. Highly recommend both the app and their support team!

Just downloaded app was facing spam orders issue and reach to there support for resolution and they guide me completely step wise and made things easier for me

The support team was incredibly helpful and responsive. They resolved the issue across all my stores efficiently and with clear guidance. The app works well now, and I’m satisfied with the performance. Great experience overall!

Installed the app just now, so I can't tell yet if it will block the fraudulent orders, but the support helping set it up was great - quick and professional.

good customer service, easy to use

Blockify has been a game-changer for our business. Since installing it, we've seen a massive drop in fraudulent orders and suspicious activity. The app is incredibly easy to set up and gives us full control over which customers or IP addresses to block based on custom rules. It also helps reduce chargebacks, saving us both time and money.

Our store gets so much bot traffic from Ashburn, VA, not to mention the international bots that we know aren't real shoppers (we have a USA only delivery radius, no international sales.) This tool seems to catch a lot of that traffic and block it. Hopefully this will improve our analytics about our true customer browsing sessions, in addition to hindering the copycat site stealers that have scraped our digital assets in the past.