Reviews: Blockify Fraud Filter, Blocker

Customer reviews: Blockify Fraud Filter, Blocker

Reviews (476)

Overall rating

4.9

5

269
4

9
3

1
2
1

6

What Merchants Think

Merchants overwhelmingly praise "Blockify Fraud Filter, Blocker" for its effectiveness in preventing unwanted traffic and fraudulent activities on their online stores. Users find the app feature-rich and straightforward, with a strong emphasis on exceptional customer service. Blockify is recognized for its ease of setup and comprehensive support, making it a reliable tool for managing store security.

Key Strengths

Exceptional customer support praised for being patient, responsive, and knowledgeable
Effective at blocking unwanted traffic and fraudulent activities
Easy to set up and use, offering a user-friendly interface
Granular blocking features, allowing precise control over access
Automates tasks such as order cancellation for fake orders
Provides insightful analytics for managing site security

Common Concerns

Some merchants experience initial challenges with blocking specific IPs or countries
A few reports of legitimate customers being mistakenly blocked
The rare issue of perceived ineffectiveness on lower-tier plans
Occasional technical glitches that require troubleshooting

Final Thoughts

"Blockify Fraud Filter, Blocker" is widely acknowledged as a valuable asset for online retailers looking to safeguard their sites from fraud and unwanted traffic. Its array of features paired with outstanding customer support enhances store security effectively. Despite minor concerns, the app's overall reception is positive, making it a recommended choice for store owners seeking comprehensive protection measures.

Cloud Nine Soap Co.

Apr 23, 2024 on Shopify

I have been experiencing a high degree of spam bots on my website, and after installing this app and speaking with the customer support people who helped me understand and implement the app, I have peace of mind that I am protected. They are wonderful to work with and the app is super easy to use, even for people like myself who are not all that tech savvy.

InterAktivWear

Apr 23, 2024 on Shopify

Found the support provided was excellent and help we to navigate blocking a resent fraud.

Vaporizers.ca

Apr 22, 2024 on Shopify

Going good so far. Support has been very helpful. Thanks!

DivinelyDazzled

Apr 22, 2024 on Shopify

I just recently signed up for this app. I was wanting some live chat support to help me with the setup etc. Samuel was the one who provided the support for me. He was great!. He was patient, helpful, friendly, and sent me screenshots of exactly what I needed to do and also suggested other things to maximize the benefit of the app. I think it is a great app with lots of features for a very low price. Thank you Samuel and Blockify.

Goodoo

Apr 22, 2024 on Shopify

Very simple app with many more features compared to other similar apps, pricing is good, and the customer support is outstanding!

Mátra Műhely 1.0

Apr 22, 2024 on Shopify

Had a little question to the support. In 1 minute I got the answer and was sent a video. 10/10 service. Lynn is great!

Miracle Berry

Apr 19, 2024 on Shopify

Great experience and great support! The customer service is very friendly, supportive and efficient.

Hairy Man Care

Apr 17, 2024 on Shopify

Tracy was very helpful with all my questions in regards to the app and assisted with installing it. Her attention to detail and 5 star customer service is much appreciated! Thank you Tracy.

NeuroSpells

Apr 16, 2024 on Shopify

grate service, i really ercommend this app

Arsenal Prime

Apr 12, 2024 on Shopify

Good Costumer services

Abashidze Mart Batumi

Apr 12, 2024 on Shopify

2dadoll

Apr 11, 2024 on Shopify

Highly recommended! Customer service Tracy is also very professional and enthusiastic, very good at solving my problems!

EGYPT

Apr 11, 2024 on Shopify

THE WHITE RABBIT SHOP

Apr 11, 2024 on Shopify

TOBIQ

Apr 11, 2024 on Shopify

Customer service is great. Too soon to know if their product will work for our site.

Hőszipka

Apr 11, 2024 on Shopify

I have been using the Blockfy to filter out the traffic coming from the US. Ususally a new shopify store gets a lot of it. So with this app we can focus on our local market and our analytics won't be skewed.

PlayNate

Apr 10, 2024 on Shopify

Highly recommending this app. Useful and friendly support chat.

Moon Haven

Apr 07, 2024 on Shopify

Have just installed Blockify after accessing the online chat support. Anna was extremely helpful and stepped me through the set up process. Very impressed

Perfume Philippines

Apr 04, 2024 on Shopify

This APP is absolutely perfect. I've tried other APPs with similar features, but only this works properly. Highly recommended.!

Roar For Good

Apr 04, 2024 on Shopify

great customer service, thanks anna for your help