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Customer reviews: Blend

Reviews (64)

Overall rating
4.3

What Merchants Think

Merchants generally have a positive view of "Blend." Many users highlight its transformative impact on their advertising efficiency and sales results, especially compared to traditional marketing agencies. While the app has greatly benefited numerous merchants by enhancing their online presence and return on ad spend, a few users encountered significant challenges, particularly concerning billing and the effectiveness for newer brands.

Key Strengths

  • Effective in increasing return on ad spend and sales volume.
  • High praise for customer support and personalized service.
  • User-friendly interface allowing for accessible advertising management.
  • Cost-effective compared to traditional agencies.
  • Enables in-depth control over advertising campaigns with significant AI assistance.

Common Concerns

  • Some users faced billing issues, particularly after cancellation.
  • Perceived as less effective or supportive for newer or emerging brands.
  • Criticism about the app requiring more user input than expected.
  • Instances of poor results leading to significant ad spend with low return on ad spend.

Final Thoughts

Overall, "Blend" is well-received, especially by merchants seeking to streamline their advertising efforts and reduce dependency on costly ad agencies. While most users report favorable outcomes and appreciate the support provided, prospective users, particularly newer brands, should be mindful of potential concerns related to billing and support.

maineandcrawford

Apr 26, 2024  on Shopify

After huge success using Blend with another online store for our business we decided to try it on another brand. You don't need the budget dollars for an agency and the personal service from the Team is exceptional, nothing seems to be too much bother. Sales have increased and you see results in days not weeks!

Dogs and Horses UK

Apr 25, 2024  on Shopify

Blend has been a game-changer for us, with especially strong and growing roas on ads from our product feeds across Google and Meta in particular. The Team have been hyper-responsive since day one and I am v grateful also for the sophisticated technical inputs and AI-assisted optimisations. Where previously we relied on expensive agencies who made little impact beyond reciting a monthly performance report, we're now able to use that same money towards our advertising, and to spend more again because we're running profitable campaigns.

It's Crystalicious®

Mar 12, 2024  on Shopify

This app is absolutely insane! I have advertised with Facebook since it started, doing it all myself without even making a sale. Then I was contacted by BlendAI and was immediately interested, but also thought it was too good to be true - How wrong I was! Since using BlendAI (7 Months ago) I am making sales from my ads and my revenue has quadrupled which is unbelievable as I never though ads actually made money until I started using this amazing app. Even if you don't have a budget for advertising you can start with a minimal amount and scale your budget up or down when needed, and you can also expand your reach international and on several different platforms. If you are thinking of getting an agency to manage your ads, I'd suggest trying this app first, as no agency I've had in the past has been able to do what BlendAI has done for my business. I highly recommend this app especially if you have had no luck with expensive agencies, advertising yourself, or are like me and just can't work it out completely. The team a BlendAI are also there to answer all your questions and guide you through the set and process.

THATSMYOFFICE

Jan 08, 2024  on Shopify

We tested Blend AI but unfortunatley didn't get the results anticpated. Team were helpful. We wish them all the best for tor the future

Jubilant Bay

Dec 18, 2023  on Shopify

As a new clothing brand, I was excited to establish a unique identity rather than resorting to random dropshipping, and after researching various Shopify apps, I decided to give Blend a try. However, my experience with Blend has been less than satisfactory. My initial enthusiasm quickly waned when I felt that Blend did not consider my status as a new brand worthy of their assistance. It was disheartening to realize that, despite my aspirations to create something original, the app seemed more inclined to support established brands rather than helping emerging ones. The major setback was the perceived lack of support for new brands. Blend seemed to dismiss my endeavors, and the impression was that unless you're already a successful or well-known entity, you might not receive the attention or assistance you need. This attitude was a letdown, especially considering the emphasis many platforms place on supporting entrepreneurship and fostering growth. While I acknowledge that Blend may work well for others, particularly those with more established brands, the disregard for newcomers like myself was disappointing. As a business owner, I believe in reciprocal relationships, and it's disheartening when an app doesn't see the potential for growth in a new brand. In conclusion, Blend may be a suitable choice for certain businesses, but if you're a new clothing brand looking to create your own identity, be prepared for potential challenges and a lack of support from this app. I hope that Blend reevaluates its approach to accommodate the diverse needs of all businesses, regardless of their stage of development. As for me, I'll be exploring alternative options that better align with my vision for success.

Skullies

Dec 04, 2023  on Shopify

What an amazing piece of software. It helped us tremendously in building our online presence for our store. If you lack the know how of advertising on-line and don't quite have the budget for an agency, this is definitely a must. One can start with a small budget and still get good returns. We even had to scale back our budget a bit, as there was so much demand for what we were doing. Galina and her team are great to work with. Very helpful and always willing to make suggestions on suitable content for Ads.

One Six Eight London

Nov 30, 2023  on Shopify

I've been using Blend for over 2 years .. first with my WooCommerce store and now with Shopify after migrating my store. I can't speak highly enough of Blend. It has helped do what so many other people and agencies could not - and the team are always available to help with any questions. Highly recommend it to any ecommerce store that is looking to grow or scale even bigger!

Powered by Plants

Oct 11, 2023  on Shopify

The team at BlendAI go above and beyond, always willing to jump on a call and answer any question. Also massive help in the back end of things like when ads get rejected etc. After 3 months with Blend, we have seen ROAS of up to x 20 which is awesome for us. Highly recommend if you are a small, medium or even larger business with no in-house ads manager - they have your back!

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