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Customer reviews: Blanka Makeup Beauty Cosmetics

Develop by Blanka

Blanka is a Shopify app designed to streamline checkout customization and boost conversions. This review covers its features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (125)

Overall rating
4.8

What Merchants Think

Blanka Makeup Beauty Cosmetics has generally received positive feedback from its merchants. The app is appreciated for its user-friendly interface and comprehensive features, which help streamline business operations from inventory management to sales tracking. One of the standout elements of Blanka is its exceptional customer support, with specific praise for team members like Patrick, Mae, and John, who consistently provide knowledgeable and helpful assistance. However, some merchants have faced issues with fulfillment times and billing practices, which have been points of contention.

Key Strengths

  • Exceptional customer service with friendly, knowledgeable staff.
  • User-friendly interface that simplifies onboarding and navigation.
  • Comprehensive tools that integrate well with e-commerce platforms.
  • High-quality products and clear branding options.
  • Quick resolution of technical issues and customer queries.

Common Concerns

  • Slow fulfillment and shipping times reported by some users.
  • Issues with unexpected charges and billing clarity concerning trial periods.
  • Limited efficiency in managing out-of-stock items within the app.
  • Concerns about product pricing being higher compared to other suppliers.

Final Thoughts

Overall, Blanka Makeup Beauty Cosmetics has been positively received by merchants for its ease of use and the strong customer support it offers. Despite some logistical and billing concerns, the app's capability in helping merchants manage their beauty business efficiently is well-regarded. Feedback suggests that improvements in fulfillment services and pricing strategies could enhance user satisfaction further.

Maquilys

Mar 04, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ "Blanka is an excellent platform for white-label print on demand! The product quality is great, the integration with Shopify is seamless, and the customer service is responsive. Perfect for anyone looking to build their own brand without worrying about inventory. Highly recommend!

Trevana

Feb 27, 2025  on Shopify

Nice way to whitelabel skincare

Cruisin Organics ®

Feb 27, 2025  on Shopify

John Eloriaga is a knowledgeable young man, very professional, and knows his products. He was very helpful with understanding the process and marketing tools for success. Thank you, Kathy T Cruisin Organics

eclatale

Feb 06, 2025  on Shopify

Patrick was super helpful in guiding me toward the right products to promote. He provided great customer service—patient, knowledgeable, and easy to communicate with. The whole process felt smooth and stress-free thanks to his support. Really appreciate the help, Patrick!

I Dream of Beauty Shop

Jan 27, 2025  on Shopify

Mae was an amazing help expediting my first order with Blanka and was very helpful and knowledgeable. Thank you very much Mae

EveryGeneral

Jan 22, 2025  on Shopify

I had a problem but Mae fixed it very quickly and professionally. Thank you Mae

jeandarkboutique

Jan 20, 2025  on Shopify

The customer service are greate, they need to speed up the Fulfillment time

House of NandA

Jan 20, 2025  on Shopify

I ran into an issue while trying to set up my brand. This made it difficult for me to get through the first step. I worked on this problem for hours over a few days and then decided to start a live chat. I was helped by Patrick. Thank goodness I reached out. Patrick fixed my issue within minutes. He was very knowledgable and willing to help with any other issues I may have. 5 stars for Patrick.

Nu Aura Skincare & Cosmetics

Jan 19, 2025  on Shopify

I am so impressed with Mae. She answered all of may questions in detail and was so professional and friendly! She absolutely made me even more excited about publishing all the products to my store. Thank you so much to Mae for helping me with every question I had, trust me there were quite a few. Thank you Blanka for having such an amazing customer service representative! Best, Deborah

Sierra J Cosmetics

Jan 15, 2025  on Shopify

I would recommend Blanka to others because the staff is very supporting and uplifting, in whatever you choose to do with your business. I had the pleasure today to work with Patrick, who assist me with all technical issues and concerns I had with regarding to my logo. Patrick was very kind and supportive. Patrick helped me figure out all my technical issues and how to keep navigating through the website. Patrick is amazing to work with.

HarmonyHeiress

Jan 11, 2025  on Shopify

The service is top Notch!! Great products!! <3

2668south

Dec 22, 2024  on Shopify

Had a problem with blanka they addressed it and the rest is history

Rejuva Fresh

Dec 12, 2024  on Shopify

Fulfillment time is slow, which is to be expected. But it’s not a few days, it’s at least a week+. And, they often make products out of stock, but then those out of stock items appear in the order anyway and you can’t manually remove them. The application is inefficient. Wasting our staff time and customers time. 2 stars because we didn’t find better alternative yet. Please improve your software so we can delete or update review.

Naffie Beauty

Dec 09, 2024  on Shopify

I would like to express my sincere gratitude for the exceptional assistance I received from Patrick during some challenging times with my account and some orders. Patrick is an outstanding supervisor whose professionalism and kindness truly set him apart. He always goes above and beyond to alway ensure my questions and concerns are efficient, taking the time to explain everything clearly and making me feel valued as a customer. His polite and approachable demeanour, combined with his willingness to help, made the entire experience smooth and stress-free. Patrick is a fantastic asset to your team, and I genuinely appreciate his dedication and hard work.

CoCo Allure

Dec 05, 2024  on Shopify

Patrick was quick on responding to my issue. I have loved how quickly they are to resolve any problem you might have.

Pexora

Dec 02, 2024  on Shopify

Patrick was very helpful

NuGirlsCosmetics

Dec 01, 2024  on Shopify

Blanka is very easy to use, and customer support is great! I have talked to Mae already multiple times and she is so kind, she will answer every silly question I have and guide me through whatever is necessary at the time being. It really is a pleasure.

GlowandBea

Dec 01, 2024  on Shopify

Mae- has been so great in helping me navigate which products are the bestsellers and where I should start off on my website I give her 10/10 ⭐️ personally thank you so much Mae!

Jills Dazzling Creations

Nov 24, 2024  on Shopify

I was supposed to get a 14 days free to trail. Blanka went ahead and charged me and their no way to cancel. You have to pay the $888 just get service. I'm filing a lawsuit against Blanka for misleading 14 day free trial, this is to keep other's for falling into the same trap

Serenity

Nov 11, 2024  on Shopify

Do not install this app. They said you have a trial period of 14 days, but that is a lie. They tried to charge my card the moment I installed it and have been trying to charge $79 every single day. I opened a support ticket, and it took one week to be resolved after several back-and-forth exchanges.

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