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Customer reviews: Blanka Makeup Beauty Cosmetics

Develop by Blanka

Reviews (324)

Overall rating
4.9

What Merchants Think

Blanka Makeup Beauty Cosmetics has generally received positive feedback from its merchants. The app is appreciated for its user-friendly interface and comprehensive features, which help streamline business operations from inventory management to sales tracking. One of the standout elements of Blanka is its exceptional customer support, with specific praise for team members like Patrick, Mae, and John, who consistently provide knowledgeable and helpful assistance. However, some merchants have faced issues with fulfillment times and billing practices, which have been points of contention.

Key Strengths

  • Exceptional customer service with friendly, knowledgeable staff.
  • User-friendly interface that simplifies onboarding and navigation.
  • Comprehensive tools that integrate well with e-commerce platforms.
  • High-quality products and clear branding options.
  • Quick resolution of technical issues and customer queries.

Common Concerns

  • Slow fulfillment and shipping times reported by some users.
  • Issues with unexpected charges and billing clarity concerning trial periods.
  • Limited efficiency in managing out-of-stock items within the app.
  • Concerns about product pricing being higher compared to other suppliers.

Final Thoughts

Overall, Blanka Makeup Beauty Cosmetics has been positively received by merchants for its ease of use and the strong customer support it offers. Despite some logistical and billing concerns, the app's capability in helping merchants manage their beauty business efficiently is well-regarded. Feedback suggests that improvements in fulfillment services and pricing strategies could enhance user satisfaction further.

Swageye

Apr 18, 2025  on Shopify

The Blanka team has great support to help you implement the beauty products on your website! They are very timely in getting back to you when you need help with orders or website integration.

Va Va Vroom

Apr 07, 2025  on Shopify

Mae was very helpful and answered all my questions.

Naturally Ann

Apr 07, 2025  on Shopify

Mae was extremely helpful! Was on chat with me for over an hour helping me get my problem fixed.

Taous Cosmetics

Apr 03, 2025  on Shopify

I'm thoroughly impressed with Mae's exceptional representation, facilitating seamless communication and consistently prioritizing customer needs. The website's intuitive design makes navigation effortless, and the customer support team – particularly Mae – provides unparalleled assistance, promptly addressing any questions or concerns

evoL

Mar 30, 2025  on Shopify

Love how easy it is to use!!! And it looks great in photos!

Viking Beard Brand

Mar 25, 2025  on Shopify

Great service from Mae, thanks!

KlosayBeauty

Mar 25, 2025  on Shopify

Mae is an outstanding representative, ensuring smooth communication and always prioritizing the customer. The website is user-friendly, and if you have any questions or concerns, their customer support is truly unmatched!

KuryzCanada

Mar 19, 2025  on Shopify

I had problems with few different things and Patrick helped me solved all of them. Big thanks and big hugs from a little company that try to make is place on the market. 100x+ thanks to Patrick

L'INVITÉ BEAUTY

Mar 16, 2025  on Shopify

Excellent Customer Service & High-Quality Products! I recently ordered a sample from Blanka, and I have to say the experience has been fantastic! Patrick was incredibly helpful, prompt, and attentive, ensuring that all my questions were answered. The customer service was outstanding, and I truly appreciate the care and professionalism they provide. I’m excited to receive my sample and confident that the quality will match the amazing support I’ve received so far. If you’re looking for a reliable private-label beauty supplier, I highly recommend Blanka! Thank you, Patrick, and the Blanka team for making this process smooth and enjoyable!

SkknBoo

Mar 11, 2025  on Shopify

Hi, I just started using Balnka for my dropship store, I am still in my initial phases so can't talk extensively about the platform but can assure you for one thing for sure that the customer service is Quick and precise. Patrick helped me out with some Shopify Integration issues. It was resolved quickly and I was back on! Kudos to him and the team!

Mike's Butts BBQ

Mar 07, 2025  on Shopify

I ran into an issue and Patrick was able to resolve it with MINUTES! Amazing customer service! Can't wait to continue my journey with Blanka!

Maquilys

Mar 04, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ "Blanka is an excellent platform for white-label print on demand! The product quality is great, the integration with Shopify is seamless, and the customer service is responsive. Perfect for anyone looking to build their own brand without worrying about inventory. Highly recommend!

Trevana

Feb 27, 2025  on Shopify

Nice way to whitelabel skincare

Cruisin Organics ®

Feb 27, 2025  on Shopify

John Eloriaga is a knowledgeable young man, very professional, and knows his products. He was very helpful with understanding the process and marketing tools for success. Thank you, Kathy T Cruisin Organics

eclatale

Feb 06, 2025  on Shopify

Patrick was super helpful in guiding me toward the right products to promote. He provided great customer service—patient, knowledgeable, and easy to communicate with. The whole process felt smooth and stress-free thanks to his support. Really appreciate the help, Patrick!

I Dream of Beauty Shop

Jan 27, 2025  on Shopify

Mae was an amazing help expediting my first order with Blanka and was very helpful and knowledgeable. Thank you very much Mae

EveryGeneral

Jan 22, 2025  on Shopify

I had a problem but Mae fixed it very quickly and professionally. Thank you Mae

jeandarkboutique

Jan 20, 2025  on Shopify

The customer service are greate, they need to speed up the Fulfillment time

House of NandA

Jan 20, 2025  on Shopify

I ran into an issue while trying to set up my brand. This made it difficult for me to get through the first step. I worked on this problem for hours over a few days and then decided to start a live chat. I was helped by Patrick. Thank goodness I reached out. Patrick fixed my issue within minutes. He was very knowledgable and willing to help with any other issues I may have. 5 stars for Patrick.

Nu Aura Skincare & Cosmetics

Jan 19, 2025  on Shopify

I am so impressed with Mae. She answered all of may questions in detail and was so professional and friendly! She absolutely made me even more excited about publishing all the products to my store. Thank you so much to Mae for helping me with every question I had, trust me there were quite a few. Thank you Blanka for having such an amazing customer service representative! Best, Deborah

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