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Customer reviews: Blanka Makeup Beauty Cosmetics

Develop by Blanka

Reviews (309)

Overall rating
4.9

What Merchants Think

Blanka Makeup Beauty Cosmetics has generally received positive feedback from its merchants. The app is appreciated for its user-friendly interface and comprehensive features, which help streamline business operations from inventory management to sales tracking. One of the standout elements of Blanka is its exceptional customer support, with specific praise for team members like Patrick, Mae, and John, who consistently provide knowledgeable and helpful assistance. However, some merchants have faced issues with fulfillment times and billing practices, which have been points of contention.

Key Strengths

  • Exceptional customer service with friendly, knowledgeable staff.
  • User-friendly interface that simplifies onboarding and navigation.
  • Comprehensive tools that integrate well with e-commerce platforms.
  • High-quality products and clear branding options.
  • Quick resolution of technical issues and customer queries.

Common Concerns

  • Slow fulfillment and shipping times reported by some users.
  • Issues with unexpected charges and billing clarity concerning trial periods.
  • Limited efficiency in managing out-of-stock items within the app.
  • Concerns about product pricing being higher compared to other suppliers.

Final Thoughts

Overall, Blanka Makeup Beauty Cosmetics has been positively received by merchants for its ease of use and the strong customer support it offers. Despite some logistical and billing concerns, the app's capability in helping merchants manage their beauty business efficiently is well-regarded. Feedback suggests that improvements in fulfillment services and pricing strategies could enhance user satisfaction further.

NOURIVA Skincare LLC. All rights reserved.

Jun 16, 2024  on Shopify

Patrick is a delight to work with. Knowledgeable, quick and is always willing to help and is able to obtain answers quickly.

Gorgina Beauty

May 20, 2024  on Shopify

Working with Blanka Beauty Brand has been an outstanding experience, especially with the guidance provided by John. His expertise in the drop shipping aspect of e-commerce has been invaluable. John has a remarkable ability to explain complex concepts in an easy-to-understand manner, making the learning process smooth and enjoyable. His patience and kindness have truly made a difference in my new venture. John takes the time to address all my questions and concerns, ensuring I feel confident every step of the way. His support has turned what could have been a daunting process into an exciting and rewarding journey. Blanka Beauty Brand not only offers high-quality products but also exceptional support for its partners. I highly recommend them to anyone looking to dive into the e-commerce world, especially if you're fortunate enough to work with someone as dedicated and knowledgeable as John.

JMS Beauty

Apr 24, 2024  on Shopify

Customer support is incredibly helpful and even when they're not available, the AI is always on hand to answer all questions and its been answering all of my questions perfectly. Definitely recommend

Susan Roxby Skin Care

Apr 23, 2024  on Shopify

Wow! Where do I begin? Everything Blanka does is exceptional. First let me start with customer service. John and Patrick respond to my emails so quickly that I feel like they are just sitting around waiting for me to contact them. It makes me feel so special and confident that when I need their help in the future, they will be there for me. John, from my initial contact with you, I was heard. You were so helpful with my concern at the time. I was researching several drop shipping companies, and I wasn’t sure which company was the best fit for me. I downloaded the Blanka app to my Shopify store and accidentally signed up for the annual membership and he credited the money back to me. WOW! Because of my initial contact with John and his kindness, I decided to order some sample products and boy am I glad I did. John thanks for your professionalism, quick responses, detailed replies, and because of you I now am a happy Blanka family member. I have also chatted with Patrick in customer service. He too is amazing and so helpful. Thank you for your detailed responses to my, sometimes, long emails and being another connection for me. You both don’t miss a beat and answer all my questions with grace and detailed responses including links where I could find additional answers to my questions. You two are a rare find these days in customer service and it is my honor to work with you both. I am looking forward to many years together. Second the products! I have been an Esthetician for 25 years and I have used pharmaceutical grade products my whole career. Finding a great result-oriented product line was very important to me. Blanka is by far the best products I found. Their efficacy and quality are excellent, and I really noticed a difference with my skin. Just give the products a try. You will be glad you did! Third, the membership tiers are so good. You can start small and work your way up to a higher tier when you are ready. Fourth, the branding plate is unique to Blanka, and it makes your products look so professional and eye catching. Fifth, the app is so user friendly and easy to find what you need. Thank you so much Blanka:)

HOW TO LOVE THE SUN

Apr 20, 2024  on Shopify

Just ordered more inventory and Mae was so helpful in the process. Responded super fast to all my question and was so knowledgeable about products. Also gave me personal suggestions and tips to help my launch become a success. Thank you Mae you and Blanka are the Best!

Cosi Beauty

Apr 19, 2024  on Shopify

Patrick et Lee , sont vraiment efficaces, ils répondent très rapidement aux messages via Blanka et les échanges ce font par email. Toutes les informations sont claires et bien détaillées. Ils sont à l'écoute c'est appréciable.Je suis très satisfaite du service client et des produits de qualité. Parfait

Escape

Apr 13, 2024  on Shopify

Setting up a new brand within our platform has been a pleasant experience. Apart from professionally and promptly responding to the many emails I have submitted, Mae And the team have been incredible with providing all the information information I’ve required. Perhaps the ultimate sign of customer service is that I had accidentally purchased the package without taking advantage of the free period, and they went ahead and credited my account before I even noticed. Superb customer service, looking forward to growing our brand with Mae from Blanka.

Lisha Rois

Apr 04, 2024  on Shopify

John was very helpful and fixed my issue. He was quick to respond. The blanka app is very user friendly and easy to use. I highly recommend.

Kandilynn's

Apr 02, 2024  on Shopify

Great customer service. However, it would be better if the responses were more quickly rather than a few minutes in-between. It would be helpful.

Pretty Savage LLC

Apr 01, 2024  on Shopify

Blanka is a great private label company to get cosmetics made from the staff is very nice and friendly thank you Blanka For Making Pretty Savage Expand with Product In Demand that your company provided for us thank you from us here at Pretty Savage...

Greater Mood and Wellness

Mar 29, 2024  on Shopify

LuxeDesert

Mar 29, 2024  on Shopify

I love their Services especially Patrick from Blanka as he always provided exceptional service, swiftly addressing my concerns and ensuring a seamless experience. His professionalism and dedication exceeded my expectations. I highly recommend Patrick and the team at Blanka for outstanding customer service. Thank you, Patrick, for your exceptional assistance! Warm regards, Muhammad Saffi Ullah CEO Luxedesert

Luvien

Mar 29, 2024  on Shopify

Absolutely delighted with the service provided by John and Mae at Blanka! They were incredibly helpful and supportive right from the start, assisting me in getting everything set up smoothly. I'm looking forward to a long and fruitful collaboration with Blanka, confident that it will be just as excellent as the beginning.

Lenora Beauty Lounge

Mar 28, 2024  on Shopify

I love it & I recommend this to everyone. I had some questions and Patrick helped me out so kindly.

My Store

Mar 21, 2024  on Shopify

I’m recommending Blanka to anyone that would like to start a Private Label line. The company is amazing, the communication is great and fast, I’m in love with the products and the prices are straight forward no hidden fees. I’m glad I decided to do business with them

Boldstep Essentials

Mar 21, 2024  on Shopify

Zeal Nation

Mar 20, 2024  on Shopify

Contacted the support team recently and Mae was so helpful. She is quick to respond and provided resolution to my query. Thanks Blanka, for the service :)

Vershi World

Mar 18, 2024  on Shopify

Besides having great products, customer service is really the best. Mae was very kind and prompt helping us with the right solution for the issue we had. Every time we contact Customer Service with questions we get prompt help. And that is very much appreciated. It makes us feel we are not on our own, but we have a great team ready to help. Thank you so much for that.

My Store

Mar 18, 2024  on Shopify

My name is caterina and I really appreciate the support I am getting from blanka cosemetics. I really appreciate it. Thank you Regards Catering ferrarelli

GILDA SPOTT

Jan 28, 2024  on Shopify

I have received great help from Patrick, at a time when I thought I had done everything wrong, he enlightened me and helped me with my problem!! I thank him from the bottom of my heart, as well as the Blanka Brand that stands next to us young entrepreneurs who are still finding our feet. Keep up the good work guys!!

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