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Customer reviews: BixGrow Affiliate Marketing

Develop by BixGrow

Reviews (1,477)

Overall rating
5

What Merchants Think

Merchants are largely impressed with "BixGrow Affiliate Marketing," praising it for being a feature-rich, intuitive, and highly customizable solution for managing affiliate programs. Many highlight its ease of use and efficient setup process, often complemented by a responsive and helpful customer support team. The majority of users find the app to be a significant asset to their marketing strategies, offering great value for its cost, and facilitating growth in affiliate sales.

Key Strengths

  • Easy to set up and user-friendly interface
  • Comprehensive and customizable features for affiliate management
  • Responsive and helpful customer support
  • Reasonably priced with valuable features even in the free version
  • Supports multilingual setups, beneficial for a global audience

Common Concerns

  • Lack of bulk downloading option for invoices, which could be cumbersome for high-volume transactions
  • Potential issues with referral program allowing self-referrals without restrictions
  • Some features require manual translations for non-English languages like Spanish

Final Thoughts

"BixGrow Affiliate Marketing" is highly recommended by users for its ease of use, extensive features, and excellent customer service. While some limitations exist, such as the handling of invoices and referral settings, overall, the app provides a robust platform for businesses looking to expand their affiliate programs effectively. It's a popular choice among merchants for its balance of cost and functionality, making it a strong contender in the affiliate marketing solutions space.

realsatireportal

Nov 18, 2024  on Shopify

Support sehr gut, konnten mir in allen Fragen helfen. Support antwortet in der Sprache, in der man die Frage stellt. Ein paar Kleinigkeiten des Programms/der App sind noch verbesserungswürdig. Aber alles im Allen funktioniert es gut. Allerdings ist das Handling der App ohne den Support nicht selbsterklärend. Aber wie gesagt: der Support macht seine Sache gut und antwortet sehr schnell. Der Dialog ist respektvoll und sehr nett.

nutrigenomicamx

Nov 18, 2024  on Shopify

Hasta el momento todo bien, soporte 10/10, La app es muy facil y tiene muchas opciones aun no termino todo. es mi segundo dia

Ohana Senteurs Magiques

Nov 18, 2024  on Shopify

J'utilise bixgrow depuis deux mois, service client au top , ils font vraiment tout pour satisfaire leur clients. Je recommande cette application x100000 Merci bixgrow

Dancing Queens

Nov 17, 2024  on Shopify

This affiliate tool is easy to navigate and works perfectly for our company! The support team is incredibly helpful and responds quickly. Highly recommend!

Mulberry 5D

Nov 14, 2024  on Shopify

Love the look and feel. We're very excited to launch our program! The help chat crew is tops! They are very helpful in helping you when encountering any challenges.

Bloom Better

Nov 12, 2024  on Shopify

Flora is amazing!! She guided me through all the details of the app from before we signed up until we purchased a plan. It's exactly the kind of support we really needed.

Lady Euvoia

Nov 11, 2024  on Shopify

Great customer service and support were super fast and knowledgeable. The product is easy to navigate and understand. Thank you Evelyn for all your help setting up my custom domain.

Zuko Clothing

Nov 11, 2024  on Shopify

I was really impressed by their help feature! I had an issue with referral links, and it was sorted out within minutes. I'm glad I landed on this app because all the features I need are within this app. Highly recommend this app to anyone looking for a solid app for affiliate marketing

Beyond Geno

Nov 11, 2024  on Shopify

Tried a few top rated Affiliate Marketing apps, I would said this is one of the easiet and among the most affordable. Only draw back for us is, lack of PayNow options for Asia market.

My Store

Nov 07, 2024  on Shopify

Quinn was so helpful in setting up a program!! Answered every question in detail with screenshots examples and assisted me with needed changes.

Medans

Nov 07, 2024  on Shopify

We've decided to use BixGrow for our referral program after trying 4 different apps, and this one seemed to include everything we wanted. Our store has 2 languages and crucially that was supported by the app. Plus, the widgets and referral page are minimalistic and reduce friction with the user, which was another important aspect. We had a couple of requests we needed on our store and support was really responsive and helped us deal with them. Overall, a very good app.

Medans

Nov 04, 2024  on Shopify

We've decided to use this app for our referral program. It's main purpose are affiliate programs, but don't have one at the moment, and we stuck to referrals. So, if you need a referral program and are considering Bixgrow, just be aware that they let referrers(or advocates) use their own link to make a purchase, if they have never bought before. What does that mean? Let's say running a give 25%, get 25% referral. The friend gets 25% off on purchase, then the referrer gets 25% too. With the way Bixgrow is set up this means anyone can come to your store, type a new email to become a referrer and get a discount link. Then, at checkout, use the same email and get the discount. Basically, you can 'refer' yourself and get 25% for nothing. After talking to support they basically said this is just the way the system is set up, and why should it matter, since you've got a new customer. Even though that customer is YOU! From my understanding, referral programs are meant for friends and acquaintances. Not your own self, but others. Furthermore, there is no option of changing this default behavior, what options there are do not prevent it.. Also, most referral apps don't work this way(Rive, FriendBuy) or if they do, they give you an opt-out(YotPo). So, be aware of this before using the service. I spent 5 days just to add it to our store, only to find out at the end that this is going on. At this point, I'm looking for alternatives.

Lindy Stark

Nov 04, 2024  on Shopify

Quinn was very helpful in getting my page set up! I haven't used the app enough to give a comprehensive review of it yet though.

HYGGEBI

Nov 03, 2024  on Shopify

A truly fantastic app for a great price. Very easy to set up and works wonderfully. Many thanks to the excellent support.

The Hair Stop LLC

Oct 31, 2024  on Shopify

Flora was great! She guided me through the entire process and ensured that I had correctly installed my custom domain.

Customized Creations by Angie

Oct 31, 2024  on Shopify

Flora was absolutely amazing at helping me to figure out what I was doing wrong. She found the mistake and helped to correct it.

Nefertem Perfume Co.

Oct 31, 2024  on Shopify

This is the 5th affiliate program that i've tried and the one that i'm sticking with, it has everything you need, easy to navigate, its really clearly organized and you can customized all the details for every client as well as payout in store credit! None of the other programs i've tried were very clear and easy to navigate! Bixgrow is really promising... and the price is so fair! & customer service to help me setup my custom domain link happened within a few hrs! amazing work! thank you Bixgrow and thanks to Pam in customer service!

Mishastyle

Oct 30, 2024  on Shopify

It is a very wonderful and easy to use application You will need some time to deal with the great options for making programs for your marketers, customer service is very quick to respond and are great at dealing with the problem quickly and consciously, thank you really for this wonderful application, the design options are great for the interfaces required to enhance marketing and encourage entry to the program in the store. I am very happy thank you again

Men From Rio

Oct 30, 2024  on Shopify

BIXGROW, the best app for those who want to implement their affiliate program. And the platform's support is excellent. I recommend it.

RUKSAK

Oct 29, 2024  on Shopify

We have been using Bixgrow for about 3 months now and found it to be a valuable addition to our store. The app is easy to use and good value for all the features on offer. The support (thank you Flora) and onboarding experience is excellent and overall it has saved us time managing our affiliate program.

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