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Customer reviews: Bily ‑ CAPI Ai Tracking

Develop by Shopify

Reviews (18)

Overall rating
4.1

What Merchants Think

The "Bily ‑ CAPI Ai Tracking" app receives mixed reviews from merchants. Many appreciate its user-friendly interface and enhanced tracking capabilities, especially for Meta platforms, noting improvements in ad performance. However, support issues and technical glitches mar the experience for some users, leading to frustration.

Key Strengths

  • Easy to use and intuitive installation process.
  • Enhanced tracking performance for ads, notably on Meta.
  • Elimination of complex code copying.
  • Responsive and helpful support in positive experiences.
  • Higher events matching score compared to competitors.

Common Concerns

  • Inconsistent and lagging customer support and communication.
  • Issues with domain verification and event match rates.
  • Unexplained charges without achieving sales.
  • Technical errors such as 404 page issues.

Final Thoughts

Overall, "Bily ‑ CAPI Ai Tracking" proves beneficial for merchants prioritizing effective ad tracking on platforms like Meta. Its technical advantages come undercut by support hurdles for some, suggesting the app is favorable for those who can navigate past potential customer service challenges.

Carallor - Site Officiel - Bijoux Uniques

May 13, 2023  on Shopify

Application au top, trace superbe bien mieux que Facebook Channel, j'ai vu direct la différence sur les stats, je recommande fortement

Kossby

Nov 20, 2021  on Shopify

Several problems with this last update. Two weeks ago, the application disconnected from Facebook without realizing it, and my results had dropped considerably, and for three days now, no event has occurred 'posted on my Facebook manager account despite having configured my pixel on the app, and once again, my results have dropped a lot, and it's frustrating at this time of year ... I contacted support at About that, and for now, I have no answer

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