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Customer reviews: Bily ‑ CAPI Ai Tracking

Develop by Bily
<h3>What Merchants Think</h3> <p>The "Bily ‑ CAPI Ai Tracking" app receives mixed reviews from merchants. Many appreciate its user-friendly interface and enhanced tracking capabilities, especially for Meta platforms, noting improvements in ad performance. However, support issues and technical glitches mar the experience for some users, leading to frustration.</p> <h3>Key Strengths</h3> <ul> <li>Easy to use and intuitive installation process.</li> <li>Enhanced tracking performance for ads, notably on Meta.</li> <li>Elimination of complex code copying.</li> <li>Responsive and helpful support in positive experiences.</li> <li>Higher events matching score compared to competitors.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Inconsistent and lagging customer support and communication.</li> <li>Issues with domain verification and event match rates.</li> <li>Unexplained charges without achieving sales.</li> <li>Technical errors such as 404 page issues.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Bily ‑ CAPI Ai Tracking" proves beneficial for merchants prioritizing effective ad tracking on platforms like Meta. Its technical advantages come undercut by support hurdles for some, suggesting the app is favorable for those who can navigate past potential customer service challenges.</p>

Reviews (33)

Overall rating
4.5

What Merchants Think

The "Bily ‑ CAPI Ai Tracking" app receives mixed reviews from merchants. Many appreciate its user-friendly interface and enhanced tracking capabilities, especially for Meta platforms, noting improvements in ad performance. However, support issues and technical glitches mar the experience for some users, leading to frustration.

Key Strengths

  • Easy to use and intuitive installation process.
  • Enhanced tracking performance for ads, notably on Meta.
  • Elimination of complex code copying.
  • Responsive and helpful support in positive experiences.
  • Higher events matching score compared to competitors.

Common Concerns

  • Inconsistent and lagging customer support and communication.
  • Issues with domain verification and event match rates.
  • Unexplained charges without achieving sales.
  • Technical errors such as 404 page issues.

Final Thoughts

Overall, "Bily ‑ CAPI Ai Tracking" proves beneficial for merchants prioritizing effective ad tracking on platforms like Meta. Its technical advantages come undercut by support hurdles for some, suggesting the app is favorable for those who can navigate past potential customer service challenges.

Souk-Cart

Mar 06, 2025  on Shopify

“now I just check Bily, scale the winners, and cut the losers. My only regret? Not finding it sooner.”

WearsWavestrend

Mar 05, 2025  on Shopify

Managing GTM setups across brands has always been a time-consuming challenge—script issues, conflicts, and unexpected errors. Bily is the first tool that truly simplifies tag management.

Shoe Nest12

Mar 05, 2025  on Shopify

I don’t have time for pretty dashboards that don’t move the needle. Bily feeds Meta Ai properly

Trendy Vibes45

Mar 03, 2025  on Shopify

Every day I move six figures in ad spend. Every day I fight against BS platform reporting. Every day I trust Bily more than Meta’s ‘trust me bro’ numbers. If you like clean, hard data and making decisions that actually make you money, you need this. If you like spending money on bad ads, keep doing what you’re doing.

Kartsify

Feb 19, 2025  on Shopify

I used to run a media agency, and let me tell you—if my clients had Bily, I wouldn’t have gotten away with half the nonsense I did.

Luxovento

Feb 19, 2025  on Shopify

If your brand is past $100K MRR and you’re still debating whether you need proper attribution, you’re playing checkers while your competition is playing chess. Bily is NOT another reporting tool—it’s an unfair advantage.

Ever Kindle

Feb 16, 2025  on Shopify

If you still think Google Tag Manager is the ‘standard,’ you’re living in 2015. GTM is bloated, slow, and constantly breaking. Bily gives me full control over my tags and events without making me feel like I need a PhD, in debugging. Meta, TikTok, GA4—everything just WORKS.

Luxender Decor

Feb 13, 2025  on Shopify

Every day I move six figures in ad spend. Every day I fight against BS platform reporting. Every day I trust Bily more than Meta’s ‘trust me bro’ numbers. If you like clean, hard data and making decisions that actually make you money, you need this. If you like spending money on bad ads, keep doing what you’re doing.

WRKDDD

Jan 30, 2025  on Shopify

Philippe’s app is a total game-changer for tracking ads. It’s super easy to use, and the way it breaks down performance is insane. Makes managing campaigns so much smoother!

Liva

Oct 08, 2024  on Shopify

I Installed Bily based on a recommendation from Andrew Faris's podcast. The tool looks OK, even though it looks like some events have a lower match rate (and quantity) than META's native integration (counting CAPI events only). However, the worst part is their attitude. This is BY FAR the worst communication and "support" I've ever received from a software company. I had an issue with domain verification as we use Markets and multiple domains (they only have the option to verify one domain). I've sent them three messages on their "Live" chat; they saw them and never replied. Then, I sent them an email, and they asked me to share the Pixel with them, so I did. Then they promised to look at it "today" twice or thrice. They never did and just ghosted me. We have multiple stores doing seven figures; I was looking forward to this based on Andrew's podcast, but man - this was the most disappointing communication experience ever.

Biotikur

Sep 23, 2024  on Shopify

I heard about Bily from Andrew Faris' podcast. I was previously using TrackifyX for 2-3 years but their support kept getting worse and their UX breaking. Their integration was also a bit of a pain to keep track of with lots of copying and pasting code. So now trying out Bily. So far it's a good experience - Babacar helped me make sure everything was installed correctly on my Shopify store, helped me test events in Meta and answered all my questions. No copying or pasting code. 5 stars for setup. Only improvement is that it would be great if there were some check marks to show that the connections were successful and the process is complete. Also something like a dashboard in the "Lobby" that shows the events or conversions. Will report back after some time!

Calmee.fr

Sep 09, 2024  on Shopify

Charged me even though i didn't make any sales. I requested support help to update my pixel, they replied that they were busy and would get back to me in a few days. It's been a month and they never got back to me. The onboarding process was painful, you feel like Philippe doesn't have time nor patience to help you and it makes you feel not welcomed. I switched to wetracked.io they have an amazing app with reliable and powerful tracking and the support is AMAZING.

Calmee.fr

Sep 09, 2024  on Shopify

Charged me even though i didn't make any sales. I requested support help to update my pixel, they replied that they were busy and would get back to me in a few days. It's been a month and they never got back to me. The onboarding process was painful, you feel like Philippe doesn't have time nor patience to help you and it makes you feel not welcomed.

Lithos

Feb 05, 2024  on Shopify

It's really horrible to pay so much for an application only to have 404 errors and support that tells you "ah that's weird, it should work"

Dot-Drops

Aug 28, 2023  on Shopify

L'application aide à fiabiliser le tracking, surtout sur META. Le tracking est maintenant excellent. Simple à installer, efficace et équipe à l'écoute !

Solena Beauty

Jun 15, 2023  on Shopify

Excellente application intuitive et simple d'utilisation. Service client et équipes toujours disponibles en cas de question. Je recommande.

Twosome Project

Jun 06, 2023  on Shopify

Great experience! The onboarding has been very efficient. We have seen an increase in performance of our ads. I definitely recommend!

Carallor - Site Officiel - Bijoux Uniques

May 13, 2023  on Shopify

Application au top, trace superbe bien mieux que Facebook Channel, j'ai vu direct la différence sur les stats, je recommande fortement

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