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Customer reviews: Billbee

Develop by Shopify

Reviews (49)

Overall rating
3.8

What Merchants Think

Overall, merchants have a high opinion of Billbee, praising its comprehensive functionality, solid performance across multiple platforms, and excellent customer support. Many users find the app to be a cost-effective solution that significantly simplifies their business operations, though there are some who experience challenges with server performance and usability on mobile devices.

Key Strengths

  • Excellent customer support with prompt and helpful responses.
  • Cost-effective solution with a strong price-performance ratio.
  • Efficient automation of routine tasks, such as invoicing and label creation.
  • Strong multi-channel management, especially for platforms like Amazon, eBay, and Shopify.
  • Ease of use for both small and large businesses.

Common Concerns

  • Occasional server overload leading to slow page loading times.
  • No direct functionality for placing orders with suppliers or automated inventory level updates.
  • Steep learning curve, requiring time or assistance for setup.
  • User interface could be more mobile-friendly.

Final Thoughts

Billbee is well-regarded by many of its users, especially small- to medium-sized merchants seeking an affordable and versatile inventory and sales management tool. It excels in providing strong support and integration capabilities for multi-channel vendors, though some areas like server performance and ordering functionalities could be improved. Overall, it remains a highly recommended tool for online retailers.

KWERQUS

Jan 30, 2019  on Shopify

Cannot stress how much easier our lives have become since using Billbee in Spring 2017. We have used many types of software, and Billbee and Slack are the only ones which have stuck to us through thick and thin. Customer Support is awesome, and very fast. Great product! Great system for multi-channel vendors. Keep up the good work :-)

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