Reviews: BR ‑ Better Reports

Customer reviews: BR ‑ Better Reports

Reviews (1,038)

Overall rating

4.9

5

242
4

11
3

3
2
1

What Merchants Think

Merchants generally view "BR ‑ Better Reports" as an essential tool for extracting detailed and customized reports from Shopify. Many find it superior to the standard Shopify reports due to its flexibility, ease of use, and ability to meet specific reporting needs. The robust customer support further enhances the overall experience, making it a preferred choice for many Shopify users.

Key Strengths

Exceptional customer support, praised for being responsive, knowledgeable, and helpful.
Customizable reports that can be tailored to specific business needs, setting it apart from Shopify’s native reporting capabilities.
A wide range of pre-built reports that provide valuable insights right out of the box.
Intuitive interface that facilitates ease of use, even for complex reporting tasks.
Time-saving automation features, such as scheduled and automated report delivery.
Enables deeper insights into business performance, enhancing decision-making processes.

Common Concerns

Initial complexity in getting to grips with the app, which may appear daunting to new users.
Cost can be a concern for some users, especially relative to their Shopify plan rather than app usage.
Occasional difficulties in creating custom reports without assistance.
Performance issues, such as loading times for complex reports, though support often resolves these.
Limited mobile functionality for accessing reports.

Final Thoughts

"BR ‑ Better Reports" is highly regarded by users for its extensive reporting capabilities and top-notch customer support. While there are some minor concerns about usability and cost, the app's strengths significantly outweigh its drawbacks. It is recommended for businesses seeking advanced reporting solutions beyond standard Shopify offerings.

Soo Many Basketsᵀᴹ

Dec 30, 2024 on Shopify

great app and customer service!

The Buttermarket

Dec 30, 2024 on Shopify

Better Reports is a must have app. Without this app for Shopify i would not be able to continue using shopify as the reporting in shopify is not good enough for our needs.

Incredible Cookies

Dec 29, 2024 on Shopify

I have used the Better Reports app on multiple websites and most of the time really easy to use the "canned" reports or Modify to fit a specific need. Customer Service is the best when I have needed extra help. Keanna has been very responsive and provides answers/solutions very quickly.

House of Leon

Dec 29, 2024 on Shopify

This has been an extremely helpful app for our accounting needs. The main task we use it for is to separate our unfulfilled from fulfilled orders, but there's a ton of different things that the app can do. The support team has also been wonderful to work with. Highly recommend!

Teskeys

Dec 21, 2024 on Shopify

They have made us custom reports that revolve around exactly what we need every time we have reached out to customer support. They haven't gotten stumped yet! Quick response time and accurate reporting. Great app!

NCPARTIES LLC

Dec 19, 2024 on Shopify

This app has been great! We just reached out to them to build us a customer report, and they responded and delivered very quickly! Plus, it was just what we were looking for...and then some!! Highly recommend.

Lovelight Handmade

Dec 18, 2024 on Shopify

Excellent customer service

Purusha People

Dec 17, 2024 on Shopify

Better Reports has a ton of pre-baked reports useful right out of the box, but where they shine is the flexibility to customize and build you own reports. And where they really shine is their customer support. Claudia has helped us build multiple reports and the responsiveness is super impressive!

m.a.b.e.l.

Dec 10, 2024 on Shopify

i've been struggling with shopify's reporting for far too long. this app solved my problem in less than a day.

Pine & Palm Home

Dec 09, 2024 on Shopify

Great customer support and easy to use!

Kondor Blue

Dec 09, 2024 on Shopify

OBX - Crazy Good Cabinets

Dec 09, 2024 on Shopify

Great Service for this product! They really make sure to support. This app is so necessary for us to keep accurate accrual-based financials.

Stickybones Inc.

Dec 05, 2024 on Shopify

Excellent customer service. The app does exactly what we needed it to do.

D'Ordia

Dec 05, 2024 on Shopify

ottima applicazione con ottimo supporto clienti

Octave Coffee Co.

Dec 05, 2024 on Shopify

Fast custom reports! Better Reports was able to curate the exact report I needed with context from a single chat message! Awesome customer service!

Outdoor Voices

Dec 03, 2024 on Shopify

Better Reports is an excellent and affordable application designed to provide helpful KPIs. I was working with a very expensive product beforehand and was nervous to switch over, but it's been a breeze. The best part about this platform though is the customer service (Keanna - you are a rockstar!) They were so helpful and patient and that is something hard to find on some of these other platforms. HIGHLY RECOMMEND

Lil Legs Baby

Dec 03, 2024 on Shopify

Quick service! great reports and very easy to use!

Field Ethos Journal

Dec 03, 2024 on Shopify

Better Reports offers incredible support, very responsive team.

Living Lighting Kitchener

Nov 27, 2024 on Shopify

I am impressed with the response time and accuracy on my first few requests.

The Myth

Nov 27, 2024 on Shopify