Merchants generally view "BR ‑ Better Reports" as an essential tool for extracting detailed and customized reports from Shopify. Many find it superior to the standard Shopify reports due to its flexibility, ease of use, and ability to meet specific reporting needs. The robust customer support further enhances the overall experience, making it a preferred choice for many Shopify users.
Key Strengths
Exceptional customer support, praised for being responsive, knowledgeable, and helpful.
Customizable reports that can be tailored to specific business needs, setting it apart from Shopify’s native reporting capabilities.
A wide range of pre-built reports that provide valuable insights right out of the box.
Intuitive interface that facilitates ease of use, even for complex reporting tasks.
Time-saving automation features, such as scheduled and automated report delivery.
Enables deeper insights into business performance, enhancing decision-making processes.
Common Concerns
Initial complexity in getting to grips with the app, which may appear daunting to new users.
Cost can be a concern for some users, especially relative to their Shopify plan rather than app usage.
Occasional difficulties in creating custom reports without assistance.
Performance issues, such as loading times for complex reports, though support often resolves these.
Limited mobile functionality for accessing reports.
Final Thoughts
"BR ‑ Better Reports" is highly regarded by users for its extensive reporting capabilities and top-notch customer support. While there are some minor concerns about usability and cost, the app's strengths significantly outweigh its drawbacks. It is recommended for businesses seeking advanced reporting solutions beyond standard Shopify offerings.
The Bottle Shop at McEwen
Aug 05, 2024
on
Shopify
Very good and quick work.
Really helped me out
Zion Natl Park Forever Project
Aug 04, 2024
on
Shopify
DivaCatwalk.com
Aug 01, 2024
on
Shopify
Amazing
Tyger by the Tail
Jul 30, 2024
on
Shopify
Love it ! has made my life so much easier - great customer support
PAP MD
Jul 29, 2024
on
Shopify
Great service with help in building reports. Love how I can just email them with all the specifics needed for a report and they have it up within 24 hours.
Robinsons of Bawtry
Jul 29, 2024
on
Shopify
I messaged Better Reports on Sunday afternoon to see if there was a report available that I needed. They came back to me on Monday morning with a custom report for me to try and it was perfect. Thanks Better Reports you definitely deserve 5*
pro.apo.com
Jul 28, 2024
on
Shopify
Ingenious app with maximum flexibility and excellent support (best customer service I have ever experienced in terms of speed and quality.
Kirks Folly
Jul 22, 2024
on
Shopify
Fantastic and intuitive product on its own, with even better service and attention to helping you understand your problems, provide a solution but equally educate you on helping yourself in the future.
TRM Clothing
Jul 22, 2024
on
Shopify
Claudia at Better Reports understood my request and was super prompt producing the custom report I needed. Customer service fantastic! This report has saved me hours!. Thoroughly recommend Better Reports!
Diamond Painter Deutschland
Jul 19, 2024
on
Shopify
I would highly recommend this app. It can do and show much more than Shopify itself can do. And the Customer service is amazing.
Alpha Lion
Jul 18, 2024
on
Shopify
So so much better than Shopify's default reports. Able to get much more granular
Earlham College
Jul 09, 2024
on
Shopify
BossaNossaCasa
Jul 06, 2024
on
Shopify
amazing app, with really good and granular data about shopify store, and excellent support from BR team.
Reading Half Marathon
Jul 05, 2024
on
Shopify
Just had some excellent support on this app and wanted to leave this review to reflect that. Thanks Kritesh
Vape Traders NZ
Jul 02, 2024
on
Shopify
so helpful
Our Favorite Things
Jul 02, 2024
on
Shopify
Better reports is the most cohesive app I've found for reporting. Their customer service is the best! I always get a quick and helpful response!
Amanda Klein
Jul 01, 2024
on
Shopify
Great customer support when we have questions. Lots of useful information. Custom generated reports are incredibly helpful.
Stance
Jul 01, 2024
on
Shopify
I do accounting for a mid-sized action-sports apparel company and we just switched our POS retail platform to Shopify and use Better Reports for more robust and detailed analysis. Better Reports reduced my stress significantly and the reporting features are robust and can be easily manipulated to extract exactly the information you need. I've run into a few road blocks and each time I've reached out for help, their customer support was on it so fast and I got the help I needed within an hour (compared to days with some other companies). Shout out to Keanna at BetterReports who was extremely helpful with creating the custom reports I wanted. Compared to other interfaces and customer service, this app is a game changer!