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Customer reviews: BR ‑ Better Reports

Develop by Shopify

Reviews (1,073)

Overall rating
4.9

What Merchants Think

Merchants generally view "BR ‑ Better Reports" as an essential tool for extracting detailed and customized reports from Shopify. Many find it superior to the standard Shopify reports due to its flexibility, ease of use, and ability to meet specific reporting needs. The robust customer support further enhances the overall experience, making it a preferred choice for many Shopify users.

Key Strengths

  • Exceptional customer support, praised for being responsive, knowledgeable, and helpful.
  • Customizable reports that can be tailored to specific business needs, setting it apart from Shopify’s native reporting capabilities.
  • A wide range of pre-built reports that provide valuable insights right out of the box.
  • Intuitive interface that facilitates ease of use, even for complex reporting tasks.
  • Time-saving automation features, such as scheduled and automated report delivery.
  • Enables deeper insights into business performance, enhancing decision-making processes.

Common Concerns

  • Initial complexity in getting to grips with the app, which may appear daunting to new users.
  • Cost can be a concern for some users, especially relative to their Shopify plan rather than app usage.
  • Occasional difficulties in creating custom reports without assistance.
  • Performance issues, such as loading times for complex reports, though support often resolves these.
  • Limited mobile functionality for accessing reports.

Final Thoughts

"BR ‑ Better Reports" is highly regarded by users for its extensive reporting capabilities and top-notch customer support. While there are some minor concerns about usability and cost, the app's strengths significantly outweigh its drawbacks. It is recommended for businesses seeking advanced reporting solutions beyond standard Shopify offerings.

La Tienda de La Vecina

Oct 02, 2025  on Shopify

Una aplicación muy completa y, sobre todo, muy bien integrada con Shopify, lo que permite crear reports y programarlos de manera sencilla. El servicio de atención es fantástico, Claudia Aubin me ayuda con todo lo que necesite y tener a una persona en vez de una máquina lo hace todo mucho más ágil y bonito.

Weston Store

Oct 01, 2025  on Shopify

Pantree Food Service

Sep 29, 2025  on Shopify

Easy to pull reports and great customer service!

Vougs

Sep 23, 2025  on Shopify

BODE

Sep 19, 2025  on Shopify

Safari Outpost

Sep 19, 2025  on Shopify

So far amazing

Cozy Crew Club

Sep 17, 2025  on Shopify

Really impressed so far with Better Reports. Ciara has been amazing building reports and answering our many questions. 100% recommend

Current Tyed

Sep 12, 2025  on Shopify

Ever to helpful and knowledgeable and extremely quick to respond . Very happy with these reports

Starborn Creations

Sep 11, 2025  on Shopify

Our company uses this app with Shopify and it is amazing! The customer support is the best I have ever experienced and they can create/edit/modify any report I can think of. They are very responsive and communicative. I am the accountant for the company and I could not do my job without Better Reports. A must have!

Culver Eagle Outfitters

Sep 11, 2025  on Shopify

Extremely responsive and helpful with creating customized reports. They are willing to work with you on the best report for your business.

Haggar.com

Sep 11, 2025  on Shopify

Support was amazing and delivered on their promise to build a custom report. Our rep, Claudia, iterated through the report details with us until we got it just right. We will be sticking with Better Reports!

Clare V.

Sep 10, 2025  on Shopify

Had a great help experience from Claudia Aubin, who assisted me in adjusting metrics in a report.

The Acacia Tree

Sep 10, 2025  on Shopify

Great app with amazing service!

Gioselin

Sep 10, 2025  on Shopify

Aqua Hair Extensions

Sep 09, 2025  on Shopify

Whitney's Cookies

Sep 06, 2025  on Shopify

Better Reports is awesome! Super powerful functionality and the support team is super fast at responding with any questions about how to accomplish specific things! 10/10 would recommend!

BOLDE Bottle

Sep 04, 2025  on Shopify

Great app and support team. Helped me sort out fulfilled by locations which isn't available in Shopify reporting! Would recommend for anyone wanting to build out customized reports!

De Gele Flamingo

Sep 04, 2025  on Shopify

Report shows exactly what I need and fast answer

The Feed

Sep 02, 2025  on Shopify

Phenomenal customer support and willingness to help with complex queries

humanKIND

Sep 01, 2025  on Shopify

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