Reviews: BR ‑ Better Reports

Customer reviews: BR ‑ Better Reports

Reviews (1,038)

Overall rating

4.9

5

242
4

11
3

3
2
1

What Merchants Think

Merchants generally view "BR ‑ Better Reports" as an essential tool for extracting detailed and customized reports from Shopify. Many find it superior to the standard Shopify reports due to its flexibility, ease of use, and ability to meet specific reporting needs. The robust customer support further enhances the overall experience, making it a preferred choice for many Shopify users.

Key Strengths

Exceptional customer support, praised for being responsive, knowledgeable, and helpful.
Customizable reports that can be tailored to specific business needs, setting it apart from Shopify’s native reporting capabilities.
A wide range of pre-built reports that provide valuable insights right out of the box.
Intuitive interface that facilitates ease of use, even for complex reporting tasks.
Time-saving automation features, such as scheduled and automated report delivery.
Enables deeper insights into business performance, enhancing decision-making processes.

Common Concerns

Initial complexity in getting to grips with the app, which may appear daunting to new users.
Cost can be a concern for some users, especially relative to their Shopify plan rather than app usage.
Occasional difficulties in creating custom reports without assistance.
Performance issues, such as loading times for complex reports, though support often resolves these.
Limited mobile functionality for accessing reports.

Final Thoughts

"BR ‑ Better Reports" is highly regarded by users for its extensive reporting capabilities and top-notch customer support. While there are some minor concerns about usability and cost, the app's strengths significantly outweigh its drawbacks. It is recommended for businesses seeking advanced reporting solutions beyond standard Shopify offerings.

Mister Green

May 27, 2025 on Shopify

Extremely helpful app!

Modatrova

May 27, 2025 on Shopify

Staxx The Closeout Hub

May 26, 2025 on Shopify

Customer support is amazing. Love the app and features.

ShenanigansToys

May 23, 2025 on Shopify

This company is the best of the best. Response times are very fast. Everyone on staff is a delight. The custom reports they have done for our company have been a game changer. Highly recommend them. I have never been disappointed.

Nature's Select Pet Food

May 22, 2025 on Shopify

Claudia Audin is amazing! She was able to provide me with a report I could not figure out. I provided her with a bit of information and totally nailed it! Thank you, Claudia!

The Diamond Store

May 22, 2025 on Shopify

Ready®

May 15, 2025 on Shopify

The Elder Statesman

May 12, 2025 on Shopify

Suzuya Patisserie

May 12, 2025 on Shopify

awesome support!

Raw Paw

May 07, 2025 on Shopify

Amazing app. Super fast and helpful customer service. Really detailed reporting that we rely on. Highly recommend.

Roger's Gardens

May 06, 2025 on Shopify

The Response Time on Inquiries is Level 2 & Greatly Appreciated!!~

The Weitzman Museum Store

May 06, 2025 on Shopify

So far so good! great customer service!

Oak and Liberty

May 03, 2025 on Shopify

Sleep USA Mattress

May 02, 2025 on Shopify

Very helpful app with great customer service!

Uncharted Supply Company

Apr 30, 2025 on Shopify

Ciara Delaney was very helpful. She responded quickly and resolved my problem. Ciara also seems to be a very nice person.

Tops & Bottoms

Apr 29, 2025 on Shopify

The team gives a thorough explanation and are willing to assist and educate. Excellent customer support!

Universal Athletic Club Lancaster

Apr 23, 2025 on Shopify

Very responsive support from Claudia

Durable

Apr 22, 2025 on Shopify

The customer service has been especially good. They are really helpful about working with you to build out the reports you need.

The Test Bakery

Apr 18, 2025 on Shopify

Great app! Does what it needs to - loved all of the options for filtration and reporting that I didnt get from the default admin

Baehr Feet Shoe Boutique

Apr 17, 2025 on Shopify

This is what I needed from Shopify in order to run my business more efficiently! Thank you Better Reports - appropriate name for sure!