7.8
BetterDocs Knowledge Base logo

BetterDocs Knowledge Base

Develop by Storeware

$9.99

/ Month
Free plan available 7 Days Free Trial

Build FAQ & Documentation pages for your store & boost sales.

Order tracking
Whatsapp integration
Live chat
Feedback collection
Messenger integration
Analytics tool
Create faq
Build documentation
Instant answer widget
11 Reviews
7.8

About BetterDocs Knowledge Base

Launched Mar 03, 2022

Categories

Built by Storeware

Email :

support@storeware.io

Address

124 Broadkill Rd #599, Milton, DE, 19968, US

Website Support Portal Privacy policy Tutorial FAQ Document
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(311 Reviews)
$2000-$299 / Month
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Introduction Video

Description

Build FAQ & Documentation pages for your store & create a knowledge base help center instantly.

BetterDocs is a powerful knowledge base app for creating FAQ & documentation pages. This helpdesk app will let you add responsive product FAQs and Instant Answer widget to your store. Besides, you can evaluate your knowledge base performance with the Analytics tool and improve your documentation. It has quick order-tracking and feedback collection features to enhance your customer experience. With its powerful WhatsApp & Messenger integration, you can enable the live chat feature on your store.

BetterDocs is a powerful knowledge base app for creating FAQ & documentation pages. This helpdesk app will let you add responsive product FAQs and Instant Answer widget to your store. Besides, you can evaluate your knowledge base performance with the Analytics tool and improve your documentation. It has quick order-tracking and feedback collection features to enhance your customer experience. With its powerful WhatsApp & Messenger integration, you can enable the live chat feature on your store. more
  • Create FAQ sections in your store & build your knowledge base help center
  • Generate FAQs & Documentation instantly using the Magic AI Autowrite feature
  • Analyze your knowledge base performance with an advanced Analytics tool
  • Powerful integration with WhatsApp & Messenger to enable live chat
  • Add a quick Order Tracking feature & let customers provide instant feedback

Pros

  • Enables creation of responsive FAQ and documentation pages
  • Includes an Instant Answer widget for quick customer queries
  • Features an Analytics tool to assess and improve knowledge base performance
  • Offers integration with WhatsApp and Messenger for live chat support
  • Quick order tracking and feedback collection to enhance customer experience
  • Magic AI Autowrite feature for generating FAQs and documentation instantly
  • Highly praised customer service and support from representatives like Amit

Top Helpful Reviews

View all reviews

InstruArtes

Oct 31, 2024  on Shopify

I couldn’t be happier with the support I received! The team was responsive and efficient, resolving my issue in no time. They guided me step-by-step until everything was fixed. Thank you very much to Patricia, Michelle and Santos. Bravoo!.

Les Éditions Émotion

Oct 29, 2024  on Shopify

BetterDocs is essential to my business. It allows my customers to get deep knowledge on the products I sell. I love the dashboard giving me insights on what's hot.

NEXBLUE

Oct 16, 2024  on Shopify

I’ve been using BetterDocs for our Shopify store, and I must say, the app has been fantastic in helping us create a seamless knowledge base for our customers. The support team, especially Nicole, has been incredibly helpful, guiding me through every step with prompt and detailed responses. It’s been easy to implement and has enhanced our customer support significantly. Highly recommend this app to anyone looking to build a comprehensive help center for their Shopify store!

hairandbeauty

Sep 03, 2024  on Shopify

Thank you Amit for your assistance with BetterDocs and the recommendations on what to do. Really appreciate your time and guidance!

smartshoptic.com

Jul 11, 2024  on Shopify

I had the absolute pleasure of working with Amit recently, and I cannot say enough about the outstanding service he provided. From start to finish, he demonstrated a level of professionalism and expertise that exceeded all expectations. Second time working with Amit. Amit's knowledge of the industry is truly impressive. He guided me through every step of the process with clarity and patience, ensuring I understood all my options and felt confident in my decisions. His attention to detail is unparalleled; no question or concern was too small for him to address promptly and thoroughly. What truly sets Amit apart is his genuine commitment to customer satisfaction. He goes above and beyond to ensure his clients are not only satisfied but delighted with the outcome. His friendly demeanor and positive attitude made what could have been a stressful experience remarkably smooth and enjoyable. If you're looking for someone who is not only skilled but also genuinely cares about your needs, look no further than Amit. I would highly recommend him to anyone seeking top-notch service and expertise. Thank you, Amit, for your exceptional work!

Kingdom Garb

Mar 30, 2024  on Shopify

Pial was my instructor for this app and he was FABULOUS!!!! He gave very thorough and clear explanations on how everything works and he was also extremely professional!!! Looking forward to working with him again!!! The FAQs for BetterDocs are what works best for my business. Will be implementing that ASAP!! Great app!!

Remlagret.se

Aug 24, 2023  on Shopify

Good app, and good support they always answer quick and helped me fast with my recent problem, no problems highly recommend this!

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