We are a two-person shop. During busy weeks, every saved minute matters. Mergify gives us hours back every month by catching those back-to-back orders and merging them without us having to do anything since we use auto-merging.

Running a store is chaos most days, especially when there are multiple orders from the same customer. Having Mergify just tak care of something that used to eat up our time is such a win. It's wierd how satisfying it is seeing merged orders pop up automatically. Makes my day every time

We had some questions when setting up the app, and support got back to us super quickly -- Like real humans, not bots. It's rare and refreshing. The app is great but the people behind it make it even better.

We used to get messages like "" Why did I get two shipping emails? "" or "" Can you combine my orders?"". NOW? no more comments like these. it's a smoother experience for customers, and way easier for us behind the scenes.

We were drowning in the duplicate orders during our last sale. Mergify literally saved us. I told my team, ""If this app had a face, i'd kiss it."" Not even kidding. 

I am using Mergify for few days , What I appreciate most is the attention to details. Orders get merged cleanly , no inventory changes like oversale or something, no customer confusion. Our customers don't even notice -- and that is exactly how it should be.

As a small team , it gets crazy during big promos. Mergify catches multiple orders from the same custome and merges them without us lifting a finger. It's like a quiet little assistant that never complains. We love it.

Honestly, I didn't know how much we need this until we started using Mergify. Before installing Mergify , Everytime a customer placed multiple orders, we'd manually try to catch and merge them before shipping -- super stressful during busy times. Now with Mergify it's a total relief. Thank you Mergify Team

I probably wouldn’t have searched for this type of app on my own, but now that I’ve been using it, it’s kind of essential for us. Quietly useful — that’s the best way I’d put it.

I installed Mergify to combine multiple orders from the same customers. Setup was quick—I set a 24‑hour merge rule and boom, Smart suggestions list is really helpful too.

We’ve only been using Mergify for a few weeks, but we’re already seeing the difference. It catches duplicate orders and merges them before we even notice — saving us so much on packaging and shipping. It’s also helped us reduce fulfillment errors. Super happy with this app!

I run a small handmade products store and every shipping cost matters. Mergify has helped me save significantly by grouping orders automatically. Even better, my customers love that they receive everything in one package. It's improved our reviews!

Fantastic tool. We installed Mergify right before the holidays and it handled a large number of orders flawlessly. Our team was already stretched, and this really helped us cut down on repetitive tasks and manual checks. We'll be keeping it long-term for sure.

We love how Mergify doesn’t just blindly merge orders — it actually gives us control. You can decide how long to wait between orders, which customers are eligible, and more. It’s smart automation, not just automation for the sake of it. Worth every penny

Update: Finally received some prompt support after leaving a review. I was told I had to fulfill the original orders to fix my inventory. Tell me, why is it that this is not the default setting? I read through all of your documentation and did not find anything that stated I needed to do this. I only found out about it after reading through reviews and finding that someone else was having this same problem and that I had to manually fulfill the original orders as well as the merged order. If this is the intended order of operations, then it needs to happen by default so that it doesn't confuse your customers. Old Review: Whatever changes that have been made recently are causing inventory problems for me. The original orders are left with "Committed" inventory, while the merged order is fulfilled. I requested help but haven't received a confirmation that my help request was received or an email back. This app is messing up my shop.

The app will merge customer orders into a "test order", but if you offer a rewards program (like through Smile), additional points will be awarded for the test order. I reached out to Mergify through all channels and got no response. So I checked the box to set the test order subtotal to zero which solved the problem of additional points being awarded, but now all shipping fees are being refunded on the merged orders....so any merged order ships for free regardless of the total. This app is the best option for our business which has LOTS of multiple customer orders each month but it's far from a good solution.

Honestly, I was expecting to run into bugs, but Mergify has been incredibly stable. No hiccups so far and the interface is clean and simple. Great support too — they helped us understand how to fine-tune the settings for our store’s workflow.

Mergify is now a core part of how we manage our order fulfillment. We get tons of add-on orders after customers check out, and this app makes it easy to combine everything and ship it all at once. It’s saving us real money and reducing confusion.

This app helped us solve a big issue during our sale events. Customers often place two or three orders back-to-back, and with Mergify, we’re now able to merge them before anything ships out. Not only does it save money, but it’s a better customer experience too.

Mergify has made managing our subscription orders so much easier. We get a lot of customers who place multiple orders in a week, and now everything is combined automatically. Fewer shipments, lower costs, and fewer headaches. Works like a charm.