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Customer reviews: Kodbar: Print Barcode Labels

Reviews (22)

Overall rating
2.6

What Merchants Think

Merchants generally appreciate "Kodbar: Print Barcode Labels" for its helpful features and efficient customer service. Many users commend the app for its ability to handle complex barcode labeling needs, while others have expressed dissatisfaction with certain operational issues and customer support.

Key Strengths

  • Exceptional customer service, often praised for being supportive and responsive.
  • Effectiveness in handling customization needs for labels and barcodes.
  • Ease of use and intuitive design.
  • Time-saving capabilities in barcode printing processes.

Common Concerns

  • Issues with barcode duplication, leading to incorrect product labeling.
  • Occasional glitches and operational problems.
  • Reported inadequacy in addressing complaints about compliance-related labels.
  • Instances of dissatisfaction with chat support effectiveness.
  • Concerns regarding billing and charging without clear communication.

Final Thoughts

"Kodbar: Print Barcode Labels" appears to be a valuable tool for many merchants, especially due to its flexibility and strong customer support. However, it faces challenges that need addressing, particularly in terms of operational stability and billing practices. Careful consideration and proactive customer service could enhance overall user satisfaction.

SiaLinda.com

Jul 24, 2025  on Shopify

We have been using the app for quite some time. Everything was working fine until we needed support after importing new codes. Support seems no longer to exist: it is not possible to create a ticket on their ticket platform because the “product” is not recognized. Likewise, emails sent to the email address provided in the Shopify app store remained unanswered. It therefore looks to us as if the app has been abandoned. We will now switch to an alternative app.

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