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Customer reviews: Kodbar: Print Barcode Labels

<h3>What Merchants Think</h3> <p>Merchants generally appreciate "Kodbar: Print Barcode Labels" for its helpful features and efficient customer service. Many users commend the app for its ability to handle complex barcode labeling needs, while others have expressed dissatisfaction with certain operational issues and customer support.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer service, often praised for being supportive and responsive.</li> <li>Effectiveness in handling customization needs for labels and barcodes.</li> <li>Ease of use and intuitive design.</li> <li>Time-saving capabilities in barcode printing processes.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with barcode duplication, leading to incorrect product labeling.</li> <li>Occasional glitches and operational problems.</li> <li>Reported inadequacy in addressing complaints about compliance-related labels.</li> <li>Instances of dissatisfaction with chat support effectiveness.</li> <li>Concerns regarding billing and charging without clear communication.</li> </ul> <h3>Final Thoughts</h3> <p>"Kodbar: Print Barcode Labels" appears to be a valuable tool for many merchants, especially due to its flexibility and strong customer support. However, it faces challenges that need addressing, particularly in terms of operational stability and billing practices. Careful consideration and proactive customer service could enhance overall user satisfaction.</p>

Reviews (29)

Overall rating
3.6

What Merchants Think

Merchants generally appreciate "Kodbar: Print Barcode Labels" for its helpful features and efficient customer service. Many users commend the app for its ability to handle complex barcode labeling needs, while others have expressed dissatisfaction with certain operational issues and customer support.

Key Strengths

  • Exceptional customer service, often praised for being supportive and responsive.
  • Effectiveness in handling customization needs for labels and barcodes.
  • Ease of use and intuitive design.
  • Time-saving capabilities in barcode printing processes.

Common Concerns

  • Issues with barcode duplication, leading to incorrect product labeling.
  • Occasional glitches and operational problems.
  • Reported inadequacy in addressing complaints about compliance-related labels.
  • Instances of dissatisfaction with chat support effectiveness.
  • Concerns regarding billing and charging without clear communication.

Final Thoughts

"Kodbar: Print Barcode Labels" appears to be a valuable tool for many merchants, especially due to its flexibility and strong customer support. However, it faces challenges that need addressing, particularly in terms of operational stability and billing practices. Careful consideration and proactive customer service could enhance overall user satisfaction.

Beautiful Disaster Clothing

Mar 04, 2025  on Shopify

Kodbar saved me!! We had a messy list of UPC's and they went above and beyond to help is figure out which ones we could use and which ones we could not, it took days to resolve this and they were so kind and helpful!

PiccoliNY

May 13, 2024  on Shopify

Was vulnerable about my learning disability that chat was not the best support. After 3+ hours on chat we then moved to a collab request. Prior I showed them what labels I needed for to be compliant. They could not deliver. I uninstalled the app same day ( should be a trial still) they are charging me for the year.

Veiled

Apr 04, 2023  on Shopify

App used to function well but lately the app has been assigning the same barcode to different products resulting in duplicate items with the same UPC. Support is horrible and still have not received a valid explanation or fix.

Donna Weathers Art

Nov 11, 2022  on Shopify

Some minor glitches, but overall I am very happy with this app and the ability to print the barcodes for my products. The effectiveness of the development team is exceptional. Any problems you have, they get on it straight away. That kind of customer service is hard to come by these days.

ToyandTee.com

Oct 19, 2022  on Shopify

I'm new to the app, but the customer service is exceptional and it seems to do all I need at the moment.

saltycali-wholesale

Jul 13, 2022  on Shopify

Adriana is amazing. Whenever I hop on for help she responds and helps out right away! This app has been amazing!

Revital Exotic Jewelry & Apparel

Mar 09, 2022  on Shopify

I am very grateful to be working with Kodbar. They have bent over backwards to accomodate my customization needs for my retail store. Literally, no other bardcoding app was able to facilitate what I needed to have done. The Kodbar team has incredible communication, and has been on top of everything I have asked them to do for me. I am so pleased to be working with them. HIGHLY RECOMMMEND!

Baby Dutch

Aug 12, 2021  on Shopify

After a few issues with the app, I got very good help from Adriana. Everything is working perfectly now and this app saves me so much time in my process! Thank you again Adriana!

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