I have been working with Ivy for a couple of days to figure out why my jewlery labels were not printing out in a way that could be read by my barcode camera. She went above and beyond to help me and after 2 days she figured it out! I am so grateful for the amazing service she provided!

It's so user friendly and their customer service is fantastic and ready to help when needed. It's been my savoiur moving from my old system to shopify, it's truly amazing 10/10

Very user friendly, quick and helpful! The support team was great and responded in less than a minute. Highly recommend!

Ivy was incredibly patient in helping set this up and I would have no hesitation in recommending this company to others. She really was great in helping to solve our set-up problems which involved a thermal label printer.

This was one of the best support chats I have experienced in any app in the Shopify App Store, Ivy was quick, to the point and helped me solve my problem! Thank you! I will be using MS Retail Barcode Labels as much as possible!

Ivy was absolutely fantastic! She helped build our template for our labels and made every adjustment that we wanted. She also took the time to make it so our labels barcode would be connected to our shops custom SKU's instead of just the barcode of the product itself. Overall she took about an hour and a half to 2 hours of her time to really set us up for success

Customer service is exceptional and quick to respond. They helped me fix my printing issue in under 5 minutes. The app is great for my small business and makes inventory and printing barcodes a breeze. If you haven't got this app you are truly missing out. Old Men Disc Golf

What can I say, the app is great and easy to generate and print labels in bulk , user friendly and support from Ivy is phenomenal. She is quick to respond and very easy to work with, helped with all my silly requests!!

This app is fantastic, don't think twice or try the many others like I did! this app goes above and beyond, the features it provides an ease of use is great and the customer service is absolutely brilliant.

Out of all the apps I have used on the Shopify App store this has to be the best the support from Ivy was second to none and she stayed with for for 1.5 hours helped me setup the system and design labels, do not hesitate in getting this app it is a no brainer!!! Labels work perfectly and it is easy to use! THANK YOU so much Ivy you are a superstar!!!

When choosing which barcode app I wanted to use with my Shopify store - I chose MS Retail due to the reviews and positive experiences other customers had received. I'm here to say they're 5 star. The app was easy to use and learn. I did reach out to their customer service team, Ivy. Ivy was absolutely wonderful and helped me for over a hour figure out a trouble shooting issue with my printer. She then went the extra mile to help me with the layout of my tag. It was a wonderful experience! I highly recommend this app.

The application is very intuitive and easy to navigate. Am going to test bulk creation and upload to Square POS as well.

We have left a review prior, but we wanted to highlight a certain individual! Ivy has truly gone above and beyond to help our store, and we couldn’t be more grateful! Her positivity and enthusiasm to help greatly shows when we are being helped. From assisting us with hasty replies, and a detailed walk through on how to solve problems, we couldn't ask for more! Thank you, Ivy, for your hard work and dedication—you’ve made a lasting difference!

This has been a great tool for our small business. When I needed help, the staff went above and beyond to assist me.

The app is easy to figure out and set up, and should you have any issues their customer service is absolutely brilliant! Their staff were able to help me figure out some printing issues and modified a template for me so things fit perfectly.

100% recommend this app. customer service is very helpful, they get any issues resolved at most in 2 days if its complex and theyre kind too. best experience ive had using a barcode app- cant recommend them enough!!

I love that it works hand in hand with our Shopify account. Customer Service has been excellent when I have questions.

We had the most incredible experience with Magestore and their customer service has been phenomenal - especially Ivy! We sent them a custom template request as we weren't sure how to set it up and while they didn't have the features available, the went above and beyond to create them for us. They set everything up and reconfirmed our requirements every step of the way and also gave us some very helpful workarounds for whatever we could not automatically import through Shopify. They have saved us atleast 16 hours of work every season launch and we are so grateful for their help and support!

I was looking for an app to print out my UPC codes. I tried a couple of others, but this allowed me the ability to set up my template and print them out right away. With them offering an extra batch of free labels to start, it is enough to get me up and running. The process wasn't to difficult and printed on the labels perfectly, the FIRST time. One of the others I tried - was off by 1/2 an inch by the end of the first page. Give MS Retail Barcode Generator a chance. Oh - and support (Ivy) was very helpful , she was prompt and helped me with the bonus labels.

I have done what most people do who are a startup on a tight budget and looking for free or low-cost apps. Don't fall into that trap! It ended up costing me more time and money. This barcode app is worth it. My scanner could scan these barcodes and not the other 2 apps I tried. You can customize your price label layout if no frills are your thing. There is an option to have them help you create one too. I consider myself a tech dummy who has banged their head literally against the wall/desk when faced with anything new tech wise and have had many tearful moments. With this app, I did it all by myself! And yes, bc it's me, I did find it a little challenging as I want instant results but once I took the time to read the instructions properly, and you should do every time I learned, it was quite easy. I love how you can up and down grade the plan and you don't lose your barcodes. I just discovered I could set auto barcode generation for new items. Thank you so much for that too. I have been using this app since Dec 2024 and have encountered a couple of problems. But no need to panic. You can contact CS via chat, which I love, and they respond pretty much immediately even though it could be bedtime for them. If the lovely Ivy I have been communicating cannot resolve it herself, and she is very good, she will make sure she can get a tech to fix it as soon as humanly possible. And Ivy always updates you and never leaves you guessing. I would recommend this app 100%. You won't regret it. Thank you Megestore and Ivy and your team.