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Customer reviews: MS Barcode Labels & Generator

Develop by Shopify

Reviews (256)

Overall rating
4.9

What Merchants Think

The "Magestore Retail Barcode Label" app is highly appreciated by merchants for its simplicity, efficiency, and ability to significantly aid in printing and managing barcode labels. Customers, many of whom commend the app's robust functionality and customization options, also consistently highlight the exceptional customer service, notably naming team members like Ivy and Aurora for their remarkable support and assistance.

Key Strengths

  • Ease of setup and user-friendly interface
  • Highly customizable barcode templates
  • Outstanding customer support, especially from Ivy and Aurora
  • Ability to create and print custom barcode labels quickly
  • Effective integration with Shopify's POS system
  • Flexibility in adapting and adding new functionalities based on customer feedback

Common Concerns

  • Initial setup can be tricky for unique templates or perforated paper
  • Issues with test printing using up 'free' barcodes in some cases
  • Recurrent pop-up requests for app rating
  • Some issues with specific printer integrations

Final Thoughts

Overall, "Magestore Retail Barcode Label" is a well-received solution for Shopify merchants seeking a reliable and customizable approach to barcode printing. Its ease of use combined with a superior support team makes it a valued tool in inventory management and operational efficiency, leading to high recommendations from its users.

Piedra de Toque

Jan 30, 2026  on Shopify

Amazing app and outstanding customer service! I had a small issue and their support team resolved it in just a few minutes. They were incredibly kind, fast and helpful. The app itself works perfectly. Highly recommended!

Cass Jewels and Arts, LLC

Jan 27, 2026  on Shopify

I am pleased with the features of this app and their customer service is top-notch if you need them.

Silk Resource

Jan 27, 2026  on Shopify

Very helpful app. Seems thoughtfully designed to support different workflows. Customer service is very helpful and responsive. Pricing is very reasonable and flexible depending on your needs.

Revelyn Soul

Jan 23, 2026  on Shopify

Very easy to learn. It took a little bit for me to figure out how to print the labels properly on my computer, but that was a me issue, and not them. Their customer support was very responsive and created a label size I needed right away. I've been using the free version so far, but will be stepping up to the paid shortly.

Elite Watersports

Jan 20, 2026  on Shopify

Ivy was a huge help. She answered all my questions and was able to help design a label for our shop that included our logo.

Axle Surgeon of OK Parts

Jan 20, 2026  on Shopify

Customer Service is second to none. Answered all my questions plus some I didn't even know I had yet. Hands down the best customer service I have ever had

OPTIVE

Jan 17, 2026  on Shopify

Very helpful app to create SKUs and EAN Codes. The support team is 5 star itself. Ivy supported me with very fast responses and designed labels for me in minutes. Saved me a lot of time. Really recommend this app!

Franky's Bowtique

Jan 14, 2026  on Shopify

Installed, requested chat, waited 30mins, despite msg coming up saying it would be "moments". Uninstalled App! Simples

MrK Jewellers

Dec 25, 2025  on Shopify

Great app and top of that professional team always work with you to get result, Ivy was awesome and she help me on Christmas day can't say how satisfy I am definitely recommended for business

Iconic Outfitters

Dec 23, 2025  on Shopify

I was having a hard time setting up my brother QL-800 printer. Ivy from support connected remotely and solved my problem in 2 minutes! Best product support i have seen in many years - And this for a free product. Truely one of these magic moments in our so greedy and manipulated world.

Autumn and May

Dec 20, 2025  on Shopify

The app works as intended for our jewellery rat tail barcodes. The support was excellent, especially support team member Ivy, who took great personal care from installation through to rollout. Every detail was assisted with and implemented for us. Thank you.

Amaranth Stoneware Ltd. Canada

Dec 16, 2025  on Shopify

I was having a TIME setting up a scanner and printer to use for a retail shop. After testing a few apps, I quickly stuck with MS Barcode Labels & Generator as it was so easy to use AND the customer support has been phenomenal. Ivy has helped me many steps of the way. After being very ready to give up due to some printer issues, Ivy managed to find a solution so quickly- I was blown away. This has been the best customer experience I've had with literally any app or software, I can't thank the team and Ivy enough. Now the store can finally live in the 21st century!

Koop

Dec 15, 2025  on Shopify

Features are lacking for this app, and modifications can take up to 2 months, this is not viable. Wished we would have started our system with another app, now we're kind of stuck with them.

Barraq Jewellery

Dec 11, 2025  on Shopify

Although the SKU coding was not understandable to me, Ivy was so helpful and understood what I want and helped me do what was needed, fast and clearly.

The Vinyl Hut

Nov 27, 2025  on Shopify

This app is super easy to use. It looks like an app built by Shopify. I had an issue with a few codes (ended up being my fault) but the support received (thank you, Ivy) was immaculate. I would have appreciated a faster response (took a few hours for a response) but what do you expect from a small team. Their live chat does say responses may take a few hours. Overall, the experience is great. The app is easy to use, and the support is perfect. Highly Recommend

Pashe

Nov 20, 2025  on Shopify

Ze hebben me fantastisch geholpen! De labels die ik wou gebruiken stonden er niet tussen en ze hebben voor mij een nieuwe template gecreëerd met mijn labels. Vervolgens hebben ze me geholpen met het printen van de labels, want dit verliep eerst verkeerd. Ze hebben me alles heel goed uitgelegd. Alsook heb ik labels bijgekregen omdat mijn eerste labels mislukt waren. Heel vriendelijk en super vlotte service!

Amber Therapy

Nov 18, 2025  on Shopify

I was feeling a little overwhelmed at the beginning, but IVY was available on Live Chat and was able to help me remotely with printer configeration. I dont think I could do it with out her. If you are having any issues at all, just reach out to live chat!! Very patient and helpful. Thank you IVY.

AuDelà

Nov 11, 2025  on Shopify

One of the best apps there is for barcodes & SKUs. The support staff is very helpful and understands the needs of a small business. Love it.

Sunshine Tienda®

Nov 06, 2025  on Shopify

This app is very straightforward and simple to use for basic tasks, and if you have any issues or more complex goals, the support team (Ivy in particular) are very helpful and super quick to respond! Ivy resolved a small issue I was having with my barcodes within only a few minutes. Highly recommend!

ALARA THE LABEL

Nov 05, 2025  on Shopify

After you use it for awhile, this app is actually very straight forward and easy to understand. But if you're someone like me who's never set-up a barcode system AND is trying to get labels to print correctly it can be a little nerve-racking. However, if I can do it anyone can! Also, I want to give a big shout-out to Ivy who patiently worked with me to get the app, my Zebra printer and Mac all working correctly together - she's a star!

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