Just got started with this app after giving up on a different one and I'm so happy I made the switch. It's super easy to use and it does everything we need it to do. Ivy from Support reached out to me and helped me set up and she was fantastic to work with! I wish they were all this good.

This app is great and so is the customer service support staff. The app quickly and efficiently generated barcodes for all of my product. Then when I went to put in my template, the labels I purchased from Amazon were not listed. I was having trouble making my own template and wanted to just upload the template that came with the stickers themselves. I used the customer service chat and they quickly generated a template for me and it worked perfectly!

EXCELLENT customer service. Way out of my element doing this and ran across an error I didn't know how to fix. They had me up and running in no time!

I have been working with Ivy for a couple of days to figure out why my jewlery labels were not printing out in a way that could be read by my barcode camera. She went above and beyond to help me and after 2 days she figured it out! I am so grateful for the amazing service she provided!

It's so user friendly and their customer service is fantastic and ready to help when needed. It's been my savoiur moving from my old system to shopify, it's truly amazing 10/10

Very user friendly, quick and helpful! The support team was great and responded in less than a minute. Highly recommend!

Ivy was incredibly patient in helping set this up and I would have no hesitation in recommending this company to others. She really was great in helping to solve our set-up problems which involved a thermal label printer.

This was one of the best support chats I have experienced in any app in the Shopify App Store, Ivy was quick, to the point and helped me solve my problem! Thank you! I will be using MS Retail Barcode Labels as much as possible!

Ivy was absolutely fantastic! She helped build our template for our labels and made every adjustment that we wanted. She also took the time to make it so our labels barcode would be connected to our shops custom SKU's instead of just the barcode of the product itself. Overall she took about an hour and a half to 2 hours of her time to really set us up for success

Customer service is exceptional and quick to respond. They helped me fix my printing issue in under 5 minutes. The app is great for my small business and makes inventory and printing barcodes a breeze. If you haven't got this app you are truly missing out. Old Men Disc Golf

What can I say, the app is great and easy to generate and print labels in bulk , user friendly and support from Ivy is phenomenal. She is quick to respond and very easy to work with, helped with all my silly requests!!

This app is fantastic, don't think twice or try the many others like I did! this app goes above and beyond, the features it provides an ease of use is great and the customer service is absolutely brilliant.

Out of all the apps I have used on the Shopify App store this has to be the best the support from Ivy was second to none and she stayed with for for 1.5 hours helped me setup the system and design labels, do not hesitate in getting this app it is a no brainer!!! Labels work perfectly and it is easy to use! THANK YOU so much Ivy you are a superstar!!!

When choosing which barcode app I wanted to use with my Shopify store - I chose MS Retail due to the reviews and positive experiences other customers had received. I'm here to say they're 5 star. The app was easy to use and learn. I did reach out to their customer service team, Ivy. Ivy was absolutely wonderful and helped me for over a hour figure out a trouble shooting issue with my printer. She then went the extra mile to help me with the layout of my tag. It was a wonderful experience! I highly recommend this app.

The application is very intuitive and easy to navigate. Am going to test bulk creation and upload to Square POS as well.

We have left a review prior, but we wanted to highlight a certain individual! Ivy has truly gone above and beyond to help our store, and we couldn’t be more grateful! Her positivity and enthusiasm to help greatly shows when we are being helped. From assisting us with hasty replies, and a detailed walk through on how to solve problems, we couldn't ask for more! Thank you, Ivy, for your hard work and dedication—you’ve made a lasting difference!

This has been a great tool for our small business. When I needed help, the staff went above and beyond to assist me.

The app is easy to figure out and set up, and should you have any issues their customer service is absolutely brilliant! Their staff were able to help me figure out some printing issues and modified a template for me so things fit perfectly.

100% recommend this app. customer service is very helpful, they get any issues resolved at most in 2 days if its complex and theyre kind too. best experience ive had using a barcode app- cant recommend them enough!!

I love that it works hand in hand with our Shopify account. Customer Service has been excellent when I have questions.