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Customer reviews: MS Retail Barcode Generator

Develop by Magestore

Reviews (93)

Overall rating
4.9

What Merchants Think

The "Magestore Retail Barcode Label" app is highly appreciated by merchants for its simplicity, efficiency, and ability to significantly aid in printing and managing barcode labels. Customers, many of whom commend the app's robust functionality and customization options, also consistently highlight the exceptional customer service, notably naming team members like Ivy and Aurora for their remarkable support and assistance.

Key Strengths

  • Ease of setup and user-friendly interface
  • Highly customizable barcode templates
  • Outstanding customer support, especially from Ivy and Aurora
  • Ability to create and print custom barcode labels quickly
  • Effective integration with Shopify's POS system
  • Flexibility in adapting and adding new functionalities based on customer feedback

Common Concerns

  • Initial setup can be tricky for unique templates or perforated paper
  • Issues with test printing using up 'free' barcodes in some cases
  • Recurrent pop-up requests for app rating
  • Some issues with specific printer integrations

Final Thoughts

Overall, "Magestore Retail Barcode Label" is a well-received solution for Shopify merchants seeking a reliable and customizable approach to barcode printing. Its ease of use combined with a superior support team makes it a valued tool in inventory management and operational efficiency, leading to high recommendations from its users.

Forever Homebrewing

Mar 20, 2025  on Shopify

The app is easy to figure out and set up, and should you have any issues their customer service is absolutely brilliant! Their staff were able to help me figure out some printing issues and modified a template for me so things fit perfectly.

TRÈS BON

Mar 19, 2025  on Shopify

100% recommend this app. customer service is very helpful, they get any issues resolved at most in 2 days if its complex and theyre kind too. best experience ive had using a barcode app- cant recommend them enough!!

Sheila's Creations

Mar 16, 2025  on Shopify

I love that it works hand in hand with our Shopify account. Customer Service has been excellent when I have questions.

Radical Yes

Mar 10, 2025  on Shopify

We had the most incredible experience with Magestore and their customer service has been phenomenal - especially Ivy! We sent them a custom template request as we weren't sure how to set it up and while they didn't have the features available, the went above and beyond to create them for us. They set everything up and reconfirmed our requirements every step of the way and also gave us some very helpful workarounds for whatever we could not automatically import through Shopify. They have saved us atleast 16 hours of work every season launch and we are so grateful for their help and support!

PAO Photography and More

Mar 09, 2025  on Shopify

I was looking for an app to print out my UPC codes. I tried a couple of others, but this allowed me the ability to set up my template and print them out right away. With them offering an extra batch of free labels to start, it is enough to get me up and running. The process wasn't to difficult and printed on the labels perfectly, the FIRST time. One of the others I tried - was off by 1/2 an inch by the end of the first page. Give MS Retail Barcode Generator a chance. Oh - and support (Ivy) was very helpful , she was prompt and helped me with the bonus labels.

Mango Street

Mar 08, 2025  on Shopify

I have done what most people do who are a startup on a tight budget and looking for free or low-cost apps. Don't fall into that trap! It ended up costing me more time and money. This barcode app is worth it. My scanner could scan these barcodes and not the other 2 apps I tried. You can customize your price label layout if no frills are your thing. There is an option to have them help you create one too. I consider myself a tech dummy who has banged their head literally against the wall/desk when faced with anything new tech wise and have had many tearful moments. With this app, I did it all by myself! And yes, bc it's me, I did find it a little challenging as I want instant results but once I took the time to read the instructions properly, and you should do every time I learned, it was quite easy. I love how you can up and down grade the plan and you don't lose your barcodes. I just discovered I could set auto barcode generation for new items. Thank you so much for that too. I have been using this app since Dec 2024 and have encountered a couple of problems. But no need to panic. You can contact CS via chat, which I love, and they respond pretty much immediately even though it could be bedtime for them. If the lovely Ivy I have been communicating cannot resolve it herself, and she is very good, she will make sure she can get a tech to fix it as soon as humanly possible. And Ivy always updates you and never leaves you guessing. I would recommend this app 100%. You won't regret it. Thank you Megestore and Ivy and your team.

number-two-hay

Mar 06, 2025  on Shopify

Ivy was very helpful, knowledgeable and made sure my issue was solved before the end of the chat. excellent service

Boujie Style & Co.

Feb 26, 2025  on Shopify

Great flexibility to design your own template. Way more flexible than the default barcode app option.

Zoddi®

Feb 18, 2025  on Shopify

Ivy, was the best support to me. As as a new business owner it is hard to navigate all the plugins that Shopify offers but Magestore is the fastest and affordable way to create labels with SKU, GTIN and Product description. She helped me to create a custom template and was able to find a quick solution so we can print our labels. Truly amazing support. She is the best!!!

Muntjac Trading

Feb 17, 2025  on Shopify

Ideal app! We had an issue with something and spoke to Ivy through the chat function. They were incredibly helpful and got it sorted efficiently and kept us in the loop at all times! Things go wrong in technology but I think the measure of a company is how they deal with this when they aren’t perfect and this team were super helpful and communicative!

Hipsy

Feb 13, 2025  on Shopify

Set up fait en 5 minutes, l’app la plus facile et pratique ! Mon étiquette n’était pas dans la liste et le support me l’a créé en un clin d’œil ;)

Mama Bear Swiger’s Bowtique

Feb 12, 2025  on Shopify

This app has been phenomenal so far! Super helpful and has made my in person shopping super easy for my girls to help me out with !

NIK NAK

Feb 10, 2025  on Shopify

Ivy is incredible. I have been having issues with the specific layout of two of the labels and she’s listened to all of my concerns and fixed them so quickly. The app and team are great!!

SirSports

Feb 07, 2025  on Shopify

Your customer service agents are so knowledgeable of the product and makes setting up and using the product so much fun. I would highly recommend signing up for this product.

Sierra Feed & Saddlery

Jan 28, 2025  on Shopify

Magestore customer service is outstanding. They helped my create my own template for printing labels, and did all the troubleshooting when my printer would not connect. Highly recommend this company!

FRVA Store

Jan 23, 2025  on Shopify

Worked with support to setup a barcode template that was not available at the time of using the app. The support promptly guide me through the process and ensured I have a working template.

Hunt The Night

Jan 23, 2025  on Shopify

I really love this app. I'll admit that getting the template set up can be the trickiest, as our perforated paper was unique. But Ivy at Megastore was amazing and helped me on numerous occasions to get things setup. We had out own barcodes already setup, so I just needed a template to print them out onto perforated data labels. This is a great app for that. Thank you so much Ivy for your help. You are a credit to the customer service industry and I hope your boss gives you a bonus! lol.

Tomorrow daydream

Jan 21, 2025  on Shopify

Cannot say enough good things about Magestore.Their customer service Ivy has helped me so much. They are quick to respond and help with any issue that you may have

der gute Heinrich

Jan 21, 2025  on Shopify

Sehr netter, schneller Support. Die automatisierte SKU-Erstellung für neue Produkte kommt bald. Wir freuen uns, dann ist es perfekt. Das wichtigste bei einer App ist einfach der Support!

Highlands Organic Market

Jan 20, 2025  on Shopify

I have specific needs for my label, and they were willing and able to help me get set up with a format that worked for me! Rock on! Ivy worked with me and even took over with screen sharing to make adjustments to the printer label settings that were outside of my skill set. What a star! 5 out of 5!

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