Preis hat sich mehr als verdoppelt ! das ist nicht fair ! ich Kündige !

Terrible experience with Rewind I’ve had this app for over 4 years and honestly, it’s been nothing but disappointing. In all that time, I only needed to use it once—and it failed completely. Their response? An apology and two months of free credit, which didn’t come close to covering the huge amount of work we lost. To make matters worse, they quietly increased the subscription from $3 to $19 without ever notifying us. We ended up paying this massive price hike without even knowing. On top of that, the app is full of bugs. Just yesterday, our store (surface-2-air-sports.myshopify.com) couldn’t even connect because of an ERR_BLOCKED_BY_RESPONSE error. Bottom line: Do not waste your money on Rewind. It’s unreliable, overpriced, and not worth the risk.

The only time I ever needed to revert to a back-up due to a coding mix-up, I learned it was not automatic and I needed to contact someone to do it. With response times taking 2 days each time, it was quite frustrating. You can imagine, when you need to revert your website due to a coding error, you want it to revert asap. I ended up just hiring a coder to fix it. That said, I decided to continue using the app as a fail-safe, just in case. However, with their recent announcement that they are taking a *100%* price increase (yes, 100%) next month, I am moving on to another backup app. I get the cost of business is going up, but for an app with no COGs, no Tariffs, etc, a 100% increase is ridiculous. Bye bye.

I would strongly caution anyone considering this app. After years of paying for their service, I discovered I had been overcharged more than 50% above the publicly listed plan price for nearly 80 months. The company never informed me of this “silent” price change, and when I raised the issue, they insisted it was correct — despite their own archived website and Shopify App Store listings proving otherwise. To make matters worse, they recently announced yet another price increase, even though the first one was never communicated transparently. Their explanations shifted, citing plans that simply never existed, which only undermines confidence further. This kind of billing practice feels dishonest and predatory, especially toward long-time customers who trusted them. After this experience, my trust in this company is completely gone. There are other backup apps available on Shopify that offer the same features at the advertised prices — I’d recommend exploring those instead.

Not worth it. We have paid for over 3 years and never needed to use it once. Canceled due to a 533% price increase (from $3 to $19/month), with no noticeable improvement in value. Sudden price hikes like this break trust, especially for a "just-in-case" app. Hope this feedback helps others make an informed decision.

Hidden/obfuscated process for canceling subscription - 1 star every time.

There are other better options. Some of our SKUs got corrupted due to an incorrect file upload. The back-up restore feature did not work.When we contacted support, there was no response. When they need to increase your plan and charge more money, they seem to have enough resources for that. This app has proved to be useless to us. Find someone else.

After doing a backup, certain in-text images did not get restored. Contacted support, although they were nice, could not fix the issue and said that Rewind Backups does not include these images. I had to manually fix many, many product pages and put these images back. Then, a few weeks later these images were again removed, without doing a backup. Again, this is costing us many hours of manual work to restore these images. We had a paid subscription and expected better performance. If you are looking for an app that restores ALL aspects of your site, including all images, then don't use this app.

App did not backup and restore Variant data and metafields. The AI Chat and help files inform of API limitations, but other Apps can do it. Look elsewhere and save yourself the pain of data loss.

Not possible to download the created back up :( you have to write to support by email.. why? If we talking about personal data - you can do it through shopify directly in a few click.

We had a terrible experience with this app. On go-live day, most of our data did not come across from our sandbox to the live store, so the team had to populate it manually.

I am new to shopify. I came from Wordpress/Woocommere and was looking for an all-in-one migration and back up-app like you have in Wordpress. I tested this one but the backup did not contain all the settings I needed. In the 7th day of my trial, there was suddenly the bill of 79 euros. Oops, I was planning to cancel, but not clear how to stop the subscription. I contacted shopify, but now by coincidence I was too late. In fact I do not need the app for the upcoming month at all, because my shop is pending and not ready to go online yet. I contacted Rewind, told them all of this and asked for a refund. Their response was, I was out of the trial period, so they can just charge me. I think this was not really emphatic, rules are rules, but sometimes people are beginners and make mistakes. I answered them to reconsider, because I read previous reviews that they do sometimes refund if someone is not satisfied. I am still waiting for their answer. If things change I will update.

i uninstalled and im still being charged monthly

If you have thousands of products, do not rely on this. Our store has thousands of products, I accidentally deleted some, so i used this app to restore all products to a date before I deleted the products. For some reason this app changed the assigned variant image for hundreds if not thousands of products to display the wrong image. I havent been able to check how many products this app has messed up. Update: in response to their response. I went back and forth with their support for a while, the end result was them telling me they could not reproduce the isssue, no fix.