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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Raiven of Behalf of F.D. Hayes Electric Company

Sep 19, 2024  on Shopify

The best app for stock and preorder notifications. Easy to use and super customizable. The support team is super responsive and always gets the job done perfectly. Thanks for the help, Vishu!

astrobiscuit

Sep 19, 2024  on Shopify

Up and running in no time thanks to an extremely attentive and helpful human being(s) at the other end of the help chat box thingy! I can get help quickly day or night by folks who know their stuff.

Packed Gear

Sep 19, 2024  on Shopify

I havent used it much, But the help center is very helpful and made some amendments very quickly to my page, helping me launch my pre-order on time!

Cyclepath PDX

Sep 18, 2024  on Shopify

The app works great, and the dev team could not be more helpful! Absolutely amazing customer service, would highly recommend

Aeris

Sep 18, 2024  on Shopify

I'm really pleased with this application and the help I received from Vishu! It was super simple to activate the features and their responsiveness in helping me is impressive.

Garrett Leight

Sep 17, 2024  on Shopify

Great app with fantastic support. They helped us configure a custom restock notification button on our custom theme. An intuitive admin with awesome features. Highest recommendations for this app!

Sambasivan & Parikh

Sep 17, 2024  on Shopify

The team at Stoq was super responsive and found a way to display the stock notifications exactly how we wanted it on our product pages. Very happy with the setup phase. Now to test it with actual customers!

NovaSolo UK

Sep 16, 2024  on Shopify

The plugin speed load is fast, the technical support also helpful and fast response. The price also affordable with many features compare too others. Hopefully they develop the feature payment, i think it will be great if it has had payment options for the customer. So for pre-order the customer able to choose full payment or with % down payment.

PR Running Hats

Sep 15, 2024  on Shopify

This pre-order app works seamlessly and offers excellent customization options. The customer service is outstanding—helpful, attentive, and quick to respond. They're always willing to jump in and find solutions tailored to your needs. I was especially impressed when one of the app's founders personally worked on expanding one of their features due to my business need. Best preorder app I've found!

Good Boy

Sep 11, 2024  on Shopify

Why you should get Stoq: 1. The app is super user-intuitive with a short tutorial that guides you just fine 2. The customization is really friendly and can match your theme's style 3. The support team helps you in minutes no matter what your subscription tier is.

Alamonightvision

Sep 09, 2024  on Shopify

The customer support is on point and very fast. the email notifications go out instantly automatically.

TMP: Custom T-shirts & Apparel

Sep 07, 2024  on Shopify

I recently installed the app and had a minor issue. Their customer care team members is swiftly available to assist; I sent a message around 1:00 a.m. and did not expect such a speedy response. Shashi was fantastic and was able to help me resolve my problem in less than 10 minutes. I recommend their services because the features and prices are well worth it.

Andrew Pearce Bowls

Sep 07, 2024  on Shopify

It is a great app with fantastic support. We needed multiple customizations, and support was fast and eager to help. I highly recommend this app.

amiminie

Sep 06, 2024  on Shopify

Amazing customer support, got help with the set up as soon as I downloaded the app and just took a few minutes- Shashi was super helpful, so glad I chose this app and confident that if I have any other questions they would be able to help straight away, would definitely recommend!

Cactus & Cedar

Sep 05, 2024  on Shopify

Not just a great app, but also has a great response team to help you when you need it most! Sneha at Stoq helped me learn how to use the new Preorder Button for my store! It works exactly how I want it to! You can customize a preorder email and the buttons on your website, special preorder discounts, etc. Thank you Sneha for your help! I'm really happy I took a chance on this app! It's doing exactly what I wanted it to for my website and for my customers!

Barrie House

Sep 05, 2024  on Shopify

We only just installed it, but it seems to be working well so far. It was very easy to add. Anaam was super helpful in making the edits we needed and helping us get started.

Allbirds

Sep 04, 2024  on Shopify

The best customer service EVER The functionality of the app is developer and merchant friendly Truly deserve 5/5 Stars

Platima Tinkers Shop

Sep 03, 2024  on Shopify

The app is super handy for anyone that is wanting to setup back in stock notifications, and has the right reporting to see both products in demand, and then ROI on the notifications. Support reached out when I exceed my threshold to let me know, and I paid for the product immediately given how well it worked. They then helped me send the remaining notifications now that I was on the paid plan, and even offered to do it for me.

Shop Dr. Morris

Sep 02, 2024  on Shopify

Excellent customer service, instant communication, and clear answers that are helpful! P helped me and was great.

Safe Place Solutions

Sep 02, 2024  on Shopify

The app is great for notifying customers that a product can be preordered and when the customer can expect stock to be available. You can also set up e-mail reminders. The team at Stoq is friendly and helped me resolve a teething issue. I highly recommend you use this easy-to-use app in your Shopify Store.

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