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Customer reviews: Pre‑Order | Restock Notifier

Reviews (57)

Overall rating
4.6

What Merchants Think

"Pre‑Order | Restock Notifier" receives mixed reviews from merchants. Many appreciate the app's ease of use, useful features, and excellent customer support, praising its ability to enhance their business operations by notifying customers about restocks. However, there are significant concerns about service outages, lack of responsiveness from support during issues, and unclear or misleading pricing.

Key Strengths

  • User-friendly interface and easy to integrate with existing setups
  • Customizable features that benefit store operations
  • Excellent and responsive customer support
  • Helps increase sales by notifying customers about restocked items
  • Automated email notifications for restocked products

Common Concerns

  • Frequent outages and lack of reliability
  • Unresponsiveness of technical support during critical times
  • Misleading pricing information, with hidden costs
  • Negative experience with the app’s free plan and pricing transparency

Final Thoughts

Overall, "Pre‑Order | Restock Notifier" is appreciated for its functionality and user-friendly design, making it a valuable tool for e-commerce businesses aiming to keep customers informed about inventory restocks. However, recurring issues with outages and concerns over pricing transparency may hinder its reputation and reliability. For merchants, the app offers significant potential benefits but requires careful consideration of its service stability and cost structure.

elisabetolive

Feb 11, 2025  on Shopify

The support team has finally assisted us with the issue we had been experiencing with the app for the past 15 days. We have the paid version, and although we initially did not receive a response to our emails, the app now seems to be working correctly. We appreciate the assistance.

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