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Customer reviews: Sami B2B Lock,Password Protect

Develop by samita.io

Reviews (538)

Overall rating
5

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

Mushei

Nov 11, 2024  on Shopify

Great support

smut&sip

Nov 11, 2024  on Shopify

Incredible app! So simple and easy to use. Customer service is great - always on hand to help and super quick. Anytime I need something they're there to help. Highly recommend

Gospel Glitz

Nov 10, 2024  on Shopify

Set up was super easy and Haley was so helpful!

RAE | Refined Artistic Engineering

Nov 10, 2024  on Shopify

Love the app so far and the response time from Haley in support is unrivaled. Everything was extremely smooth and effortless. The app itself is very user friendly and instinctive to use as well.

Skinique

Nov 09, 2024  on Shopify

Great customer services

Dr.Moose

Nov 09, 2024  on Shopify

Awesome app! Customer service is always good, speedy and helpful!

Natalie Koeken Fine Art

Nov 09, 2024  on Shopify

Easy to install and use. And amazing customer service, they get back to you very quickly to help. Super friendly! Five stars!

MEDPRIMUS

Nov 07, 2024  on Shopify

Die App ist sehr gut. Nicht nur, dass sie hervorragend funktioniert, der Support ist ebenfalls erstklassig. Sie reagieren schnell, sind äußerst hilfreich und kompetent. Großartige Erfahrung!

onlythegoodstuffuk

Nov 07, 2024  on Shopify

Simple to use and allows me to keep my wholesale section private.

Complete Nutrition and Wellness by Inna Topiler

Nov 06, 2024  on Shopify

easy, simple and great service!

Purecarnivore

Nov 06, 2024  on Shopify

Good support and quick

EDDIE'S SEAFOOD MARKET

Nov 06, 2024  on Shopify

Thanks to Haley and team all issues been resolved and this app works perfectly.

The Daily Planners

Nov 06, 2024  on Shopify

I got a super fast response from Haley and she solved the issue within minutes. Very happy with the great service!

Woodland Studios, Inc.

Nov 04, 2024  on Shopify

Slick app. Simple to implement, and just the options we were looking for. We are adding different collections to our site, and those collections are "custom stores" of spirit wear (simpler than doing sub domains) which we only want certain customers to access. Passcode timing settings are also well done... minutes, days, hours. Heads-up: when you first download, you don't have access to some of the sections, but that is quickly allowed by the Sami team. Super responsive, friendly folks. -Scot

Thairopa Trading

Nov 04, 2024  on Shopify

Very good customer support

Sienna Nicholson

Nov 04, 2024  on Shopify

It's rather seamless to use, and when I ran in to theme compatibility issues, the support center was super quick to resolve the issues I was experiencing.

3.Paradis

Nov 03, 2024  on Shopify

Cool app, great support <3

Live Love Wax LLC

Nov 02, 2024  on Shopify

Support was fantastic and very quick! They were super helpful, and made setting up the app a breeze!

FES

Oct 31, 2024  on Shopify

good support

Vintage Empire Wholesale

Oct 31, 2024  on Shopify

What an amazing app with a great team. Responded to me in minutes and fixed my issue cant believe its free

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