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Customer reviews: Sami B2B Lock,Password Protect

Develop by samita.io

Reviews (538)

Overall rating
5

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

Youthss

Nov 24, 2024  on Shopify

Very useful app for all those start-up companies selling in the B2B and B2C market. Immediate support. Highly recommended.

munekawa

Nov 24, 2024  on Shopify

顧客様限定のページが作成できてとても助かりました。 パスワード入力画面のデザインのズレが少しありましたが、チャットで素早く修正していただけて助かりました。Haleyさんありがとう。

ASHURA

Nov 23, 2024  on Shopify

works good and service they provide in handling the errors is excellent.

Three Trees Fibre Crafts

Nov 23, 2024  on Shopify

Very quick to answer my question and help in setup.

Wattsupcustoms

Nov 21, 2024  on Shopify

So far it does exactly as i want it to! CS has been great to work with as well.

Papachichi

Nov 21, 2024  on Shopify

Amazing customer service very quick with replies and helpful. I will recommend them to anyone who wants to use a lock for their shopify website.

Mount to Coast B2B Portal

Nov 21, 2024  on Shopify

Perfect

HUSTLED StreetWear

Nov 20, 2024  on Shopify

Buona app, buona assistenza. 5 stelle!

FAN XIA Design

Nov 20, 2024  on Shopify

this is really a simple but very helpful app. I got also great service everytime. Nothing to complain,5 Stars!!

Radiant

Nov 20, 2024  on Shopify

great customer support.

Prismatic Apothecary Ltd. Co.

Nov 20, 2024  on Shopify

PopPastel

Nov 19, 2024  on Shopify

Great app and customer service

Georgelini

Nov 19, 2024  on Shopify

Works like a charm and easy to use. Support is also very quick!

Coffee Analytica

Nov 19, 2024  on Shopify

Recommend the app for both the functions and good support from the Sami team. It's very easy to communicate with the team about app adjustment ideas and the team would make it happen pretty quickly. The team can also go above and beyond the expectations to think on my behalf to make things look good. Thumb up!

Gingerlily Perles

Nov 17, 2024  on Shopify

Very easy and complete app to set up a password protection. Needed some help and Support was quick and efficient. Thank you

株式会社片岡商店

Nov 16, 2024  on Shopify

特定商品をパスワードロックかけたいというニーズに対し、月額負担なく実施できる点で選びました。 サポートのチャット対応も素早く丁寧です。 Locksmithと検討しましたが、こちらのアプリで十分対応できました。 右上の言語選択バーで日本語も選択できるので、日本人ユーザーの方にとっても安心です。

IDENTITY

Nov 14, 2024  on Shopify

Support is really efficient and app seems functioning really well.

Too Cozy By Makaya

Nov 13, 2024  on Shopify

Fantastic customer service!

Styln Industries

Nov 12, 2024  on Shopify

Great app! Great support! Installed this onto our site as we needed the password feature for certain items and the support was helping us with the process within minutes. Easy to use. Cool features. You need this app!

CSC France

Nov 12, 2024  on Shopify

This app fits with all my need as wholesaler. And the support team is very available and work very fast for customized asking. THank you very much for your work

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