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Customer reviews: Sami B2B Lock,Password Protect

Develop by samita.io

Reviews (538)

Overall rating
5

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

Heroic Enterprises, Public Benefit Corporation

Dec 09, 2024  on Shopify

Works well!

Cryptic Case Files

Dec 09, 2024  on Shopify

AMAZING!! The team at Sami B2B Lock have the best service - get a response back within minutes usually even if it's not their working hours but at least to say that they have got my message. Our use case was a little different as it's for our Cryptic Case Files game and not something to hide pricing, however, their level of service provided to say they don't charge is amazing and these guys deserve all the support they can get. I would give more than 5 stars if I could! Thank you to Hayley and David!

TYTE

Dec 09, 2024  on Shopify

Top Service

BlackWings

Dec 09, 2024  on Shopify

I had a problem with locking one of the pages on my store, but thankfully, the team was very quick with their response and had efficiently solved my problem.

SORRYIMBUSY

Dec 08, 2024  on Shopify

Customer service was unreal!! Haley was so fast.

Mi tienda

Dec 08, 2024  on Shopify

This app is easy to set up, use and the service is aweseome. I't solved my problem and the documentation is great too.

The Dragon's Rest

Dec 08, 2024  on Shopify

Super simple to set up the password on the collections and Haley on the team was great in sorting out some style changes on the password box for me!

Arasan's Craft

Dec 08, 2024  on Shopify

Simple app to use. Really easy and quick to set up. Support team are very friendly and attentive. Highly recommend it over the paid version as this app works as well if not better!

GANCUBE

Dec 07, 2024  on Shopify

Great app and great service! Easy to set up! Sincerely thanks to Haley's dedicated service! The response is quick, which is great!

Amazonian Flower Essences

Dec 07, 2024  on Shopify

Haley help me with my question she was so helpful she got the job done I felt so supported. This app is Awesome and the support Team is so helpful. GET THIS APP ! you will not be disappointed <3

custom.truestorysport

Dec 06, 2024  on Shopify

I have been using this app for creating locks for my team online shops (created as specific collections). It's basic and it does exactly what it says. Support is very responsive and I am pleased with experience so far. Recommended!

GANCUBE

Dec 05, 2024  on Shopify

Great app and great service! Easy to setup! Sincerely thanks to Haley's dedicated service!

Lalasembroiderydesigns

Dec 04, 2024  on Shopify

Haley was phenomenal! She responded quickly to my chat and assisted me with everything I needed. Hands down highly recommend this app and their amazing support! Thank you again, Haley!

The House of Golf Test

Dec 03, 2024  on Shopify

Used this app to hide specific products from our catalogue which we need for internal use, however don't want our customers to see. Customer service is friendly and respond very quickly.

kioki matcha

Dec 03, 2024  on Shopify

Very great App, also the Service when you ask something is very fast. Great Work!

Black Gravity

Dec 03, 2024  on Shopify

とてもいいアプリで、サポートの方も親切でおススメできます!

Lilac & Luna

Dec 03, 2024  on Shopify

Absolutely love this app! Super easy to use, and best of all, it's FREE. I'd give this 6 stars if I could, plus the support staff are super kind and helpful! Thank you for creating this.

Astalynn

Dec 02, 2024  on Shopify

Absolutely amazing app, great customer service. Recommend 10/10

Joyería CASA ROJA

Dec 02, 2024  on Shopify

THE APPLICATIONS ARE AMAZING AND VERY USABLE, THE BEST OF ALL IS THAT THEY ARE FREE AND HELP YOU DEVELOP YOUR SITE. I RECOMMEND THEM 10 OUT OF 10

HUGE Dental

Dec 02, 2024  on Shopify

This app is verry useful for me, and it includes all the function I need. 5-star service support, 5-star app.

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