Reviews: Sami B2B Lock,Password Protect

Customer reviews: Sami B2B Lock,Password Protect

Reviews (711)

Overall rating

5

615
4

22
3
2
1

2

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
User-friendly and easy to install and configure, even for merchants not well-versed in coding.
Offers extensive customization options, including integration with existing app themes.
Remarkably delivers these robust features for free.

Common Concerns

Some users would prefer more built-in customization options without needing to contact support.
The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
Occasional integration issues with specific themes, although these are quickly resolved by support.
Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

Judin

Apr 28, 2025 on Shopify

I received fast and courteous support. I really appreciate their quick responses and thoughtful assistance. Highly recommended!

Adoptive Threads

Apr 28, 2025 on Shopify

Haley did a wonderful job. She was very patient and walked me through the steps on getting it to work. I would highly recommend her and the app for anyone looking for a good solution to password protected collections.

Han Vape

Apr 28, 2025 on Shopify

Really quick and easy to set up, providing multiple ways to lock multiple pages and products. The support team replies really quickly and is really helpful. Highly recommend.

HM.SUPPLY

Apr 27, 2025 on Shopify

We've already passed our testing phase, and the solution is excellent; it fully meets our B2B needs. We'll begin production operations now. They also have excellent support and assistance; they respond quickly and resolve issues quickly. Thank you for all your support.

Pineapplebowsupplies

Apr 26, 2025 on Shopify

great service and wonderful app, thank you

Veganboost B2B

Apr 25, 2025 on Shopify

Perfect app for locked features

MARICERA

Apr 25, 2025 on Shopify

Super fast and friendly service! The person assisting me was really nice and helpful. The program works perfectly and does exactly what I needed — and the best part? It’s completely free! Highly recommend!

Evelyn and Charles

Apr 24, 2025 on Shopify

Was having problems with the lock access..but was sorted out pretty quick with Hayley..thank you

Megan Therese Couture

Apr 24, 2025 on Shopify

super fast help! answered all my questions!

Drmall

Apr 24, 2025 on Shopify

thisishealer

Apr 23, 2025 on Shopify

Amazing support from my agent. Haley, was great at helping set things up exactly how I wanted. Would highly recommend as this app does exactly what I need it to.

Soda Clubbing

Apr 23, 2025 on Shopify

super consigliato, personalizzabile! e l'assistenza top

BRACENET

Apr 23, 2025 on Shopify

Great support! Thank you

Internet für Unternehmen

Apr 23, 2025 on Shopify

Outstanding support, incredibly easy to use, and perfectly tailored to Shopify – a must-have for any store owner. The integration is seamless, and the team behind it is always ready to help. Highly recommended!

NiceLifemx

Apr 23, 2025 on Shopify

I had an excellent experience with the Sami B2B team. They were super helpful, quick, and solved my issue without any hassle. I also really love the app – it’s simple, easy to use, and works exactly how I need it to. Thanks for the amazing support and congrats on such a great product!

Redux & Co.

Apr 23, 2025 on Shopify

Super helpful, with swift, patient and resolving every single customization of mine. I wish every app team was like the Sami team. Haley was a rockstar!

Foreign & Domestic Editions

Apr 23, 2025 on Shopify

The most responsive customer service I have yet to encounter in the shopify app store. The app works as it should and when I had issues embedding it in my theme their customer representative was very attentive - recommend 100%!

Terra Sol

Apr 22, 2025 on Shopify

Very friendly. Helped guide me through step by step with ease. Highly recommend!

A Pinch of Salt

Apr 22, 2025 on Shopify

I installed the app and within minutes, it was installed and working with the help from Haley, with the customer support team. It was exactly the app I was looking for. I needed a passcode for a certain collection on my site for my subscribers, and this worked great!

Dope Bees™

Apr 22, 2025 on Shopify

App is awesome. We use it to lock wholesale prices and products for only wholesale login views.