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Customer reviews: Sami B2B Lock,Password Protect

Develop by samita.io

Reviews (656)

Overall rating
5

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

CLEAN HARVEST SOAPS

Mar 19, 2025  on Shopify

app works great it is just what i needed

SPORTPRINT

Mar 19, 2025  on Shopify

Fast response and very helpful. I would definitely recommend this app just for the support it provides.

Tsuno

Mar 19, 2025  on Shopify

So far so good, I have had an easy process getting this to work on our store, and have had very quick help from Haley at Samita who has helped me edit the landing page to suit my site better. Very happy so far!

BioSpectrum

Mar 19, 2025  on Shopify

It has all the features I wanted, and for the difficult parts, they provided quick and easy support via chat. It's amazing for a free app—highly recommended!

Floragy

Mar 18, 2025  on Shopify

Lovely little free app, does exactly what we need it do, Haley was brilliant at setting it up for us.

MOBILEMASTER by GermanXia

Mar 17, 2025  on Shopify

Prompt and competent service! Super!

Rose of Sharon Online Store

Mar 17, 2025  on Shopify

Lovely, I was wondering how to lock my Online Stores for people who visit my store stealing my products like books and Music information while having access to my store through Shopify. I was introduce to multiple apps on Shopify but I love this one so far and I give them 5 stars because they did what I was looking for. They meet a need instead of a promise unfilled.

LYMA

Mar 17, 2025  on Shopify

I can highly recommend this app for locking products/pages/urls etc. The app itself is easy to install (just an app block you need to enable in your theme). The support team is also attentive and happy to help with any queries. Some constructive feedback would be giving users the ability to customise the lock page. Even some basic customisations like uploading your own image and/or adding padding to elements would be great. As it stands, the Sami team has to make these changes for you, which is fine as they're responsive and work quickly. A great app nonetheless - can highly recommend!

Crystal Clear Wellbeing NZ Ltd

Mar 17, 2025  on Shopify

The best thing about this app is the great support you get. If you need help, just start a chat and they sort it out immediately. Oh, and it works well too. We hide the price so only our approved wholesale customers can see it after they log in. You can use Sami Wholesale too to help manage special pricing for your customers and help with the onboarding process for your customers.

Uniforms

Mar 17, 2025  on Shopify

The service is just as good as the product and the product is awesome!

Glitter Vault

Mar 17, 2025  on Shopify

Great service, easy to use and the support is quick to help. Thanks!

Hatworx

Mar 17, 2025  on Shopify

Just downloaded the app today and everything seems to be working well for what we need it for!! Haley was awesome to deal with, friendly and efficeint!

Paws by the Valley

Mar 16, 2025  on Shopify

Amazing customer service and support. Love all the functions and super easy to use

100 Fold Distributors

Mar 14, 2025  on Shopify

Great support from the team. They provided support within a few minutes of requesting help, and continued to stay in constant contact as we worked through solving the issue! Fast and efficient customer service would highly recommend this app.

Humboldt Farms Shop

Mar 13, 2025  on Shopify

We love this app! After looking at several options, we discovered that Sami B2B Lock did everything we needed better than many of the paid options. Also, if we could give more than 5 stars for customer service we would - Haley and the developers are extremely responsive, fast, and have always been able to help us with any difficulty or customization needs.

Partake Brewing

Mar 13, 2025  on Shopify

We highly recommend this app. It was a great product with outstanding support! We had a minor issue, but the team responded quickly and got it resolved ASAP. Great experience overall!

Antique Rose Emporium - Clubs

Mar 12, 2025  on Shopify

Great customer service

Luna Wolf Aromas

Mar 11, 2025  on Shopify

Easy to follow instructions, and someone is always available to help

JADESIX

Mar 11, 2025  on Shopify

Working with Sami B2B lock to update our Shopify service was honestly a breath of fresh air! Their team jumped right on our issues, fixed the code problems without any fuss, and got everything running smoothly in record time. Super pleasant to work with and the quick turnaround was exactly what we needed. If you're looking for a reliable Shopify partner who won't leave you hanging, these folks definitely deliver. Highly recommend!

The Gongbang

Mar 11, 2025  on Shopify

It is very convenient and fast, and it is also simple and easy to use.

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