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Customer reviews: Sami B2B Lock,Password Protect

Develop by samita.io

Reviews (535)

Overall rating
5

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

Kaden & Kai

Jan 15, 2025  on Shopify

Was exactly what I was looking for! Thank you!!!!

Let Them Eat Candles

Jan 15, 2025  on Shopify

Works as expected and when it doesn't, tech support is quick and very helpful!

VAPOKISS Official Online Store

Jan 15, 2025  on Shopify

I must say that Sami B2B was exactly what I needed, I had a bit of trouble with it but their team member Haley helped me out with it right away, they were hilarious and very communicative as well! Thank you again Haley, and your guys!

1998

Jan 15, 2025  on Shopify

great app! and the customer support is sow quick and efficient!

nicolett

Jan 13, 2025  on Shopify

Bin so happy eine App gefunden zu haben mit der ich einfach Customer Tag spezifisch, Seiten und Produkte aus/einblenden kann. z.B. B2C oder B2B AGBs Funktioniert super und ist noch dazu kostenlos?! Der Wahnsinn! Und Kundenservice gibts auch noch oben drauf. :)

סטילטו ציוד לפירסינג ישראל

Jan 13, 2025  on Shopify

Great app so far! Customer service is amazing, I had an issue with one of the features and they were happy to assist and tweak the code for me for it to work. Highly Recommend!

HS Tuning Wholesale

Jan 12, 2025  on Shopify

I have found their support team to be extremely helpful, and highly responsive. They were able to make changes we needed, even though the app is extremely useful out of the box.

Kleo Kolor

Jan 08, 2025  on Shopify

Very helpful support

IKONICK

Jan 07, 2025  on Shopify

App does everything we need it to do. Their support team was very quick to respond and helped us with an issues we were having during setup. I would highly recommend.

Foliendealer.com

Jan 07, 2025  on Shopify

I have this app to hide prices as we serve B2B customers. Additionally you can password protect pages and only see pages with a logged in account. I use that now too. Everything works great. Thanks Haley for the great support. They help you immediately in the chat.

IPEVO TW

Jan 06, 2025  on Shopify

We noticed a few minor issues during the functionality testing, but the customer service team has been very responsive, quickly providing solutions or assisting with code adjustments. They were very friendly in resolving the issues we encountered.

Lūmmi in Colour Babywear

Jan 05, 2025  on Shopify

Matiz Press

Jan 05, 2025  on Shopify

This app is exactly what I needed and the staff helped make changes very quickly!

Sugar Moon Gardens

Jan 04, 2025  on Shopify

Good support in making sure lock functionality worked for my products. Great having a free app to do this kind of curation, so I can give my VIP customers access before the public on a product by product basis.

Vidaboost

Jan 03, 2025  on Shopify

Die App ist wirklich einfach zum einrichten und und sie Funktioniert einfach klasse. So sollte es immer sein. Macht weiter so.

ALP Store

Jan 02, 2025  on Shopify

Super buena app para crear subtiendas dentro de la tienda ya establecida

HBCU HAUTE

Jan 01, 2025  on Shopify

EXCELLENT SERVICE!!

FABERGÉ

Dec 30, 2024  on Shopify

Haley was a fantastic help, straight away; and assisted in setting up the password protection exactly how we required. Happy to recommend.

Karin Rom

Dec 29, 2024  on Shopify

Haley helped me very fast and did even go the extra mile to make sure everything was exactly like I was wishing for.

The Bali Concept

Dec 29, 2024  on Shopify

The experience from the support staff is incredible. They designed me a custom lock page which matches my stores design. I couldn't be happier!

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