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Customer reviews: Sami B2B Lock,Password Protect

Develop by Shopify

Reviews (866)

Overall rating
4.9

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

ILMLAB

Nov 10, 2025  on Shopify

One of the best apps and support I have seen so far from an app based company on shopify. quick easy and always willing to help.

WOTLINK

Nov 09, 2025  on Shopify

Top tier support and very responsive, apps that does this automatically deserves a 5 star. 10/10

Mos Mossa

Nov 07, 2025  on Shopify

Quick reply on support!

PIANONOVE ™

Nov 07, 2025  on Shopify

ottimo servizio clienti, app semplice e veloce

3DNG

Nov 06, 2025  on Shopify

Really good help!

Get Saucy™

Nov 06, 2025  on Shopify

Lyla was very quick to reply, and helpful

Lofi Sounds

Nov 05, 2025  on Shopify

My Paint & Co

Nov 05, 2025  on Shopify

Scented Symphony

Nov 05, 2025  on Shopify

So good to create VIP early access. And it is user friendly; no headaches. Customer service is good; readily attend to your queries.

Whimsy's

Nov 04, 2025  on Shopify

This app works well and if you're only looking for one lock the free option is fantastic. The support team is also responsive and helpful. Thank you Lyla for your help!

Boxes 24

Nov 03, 2025  on Shopify

App has come in handy for temporary outages or limiting product visibility for instore customers vs online customers. Happy with the support also.

Mimo

Nov 03, 2025  on Shopify

Very helpful service. Live chat team is super quick and efficient and you talk to a real person. Haley was great at resolving an issue we had today.

Mood Brü

Nov 03, 2025  on Shopify

Super helpful, and were able to help walk me through my issue. App has been easy to use so far!

Global-AMP Wholesale

Nov 01, 2025  on Shopify

Excellent support from Sami - would recommend!

MAG HAMMER

Oct 30, 2025  on Shopify

無料プランを選択中 最初はサポートの方にロックを解除してもらう必要がありますが(?)、日本語に対応しているのでカンタンに設定できました。

Nightingale Metal Design

Oct 28, 2025  on Shopify

This app was so easy to setup and made my page accessible to only my staff members so I could keep that content hidden from our regular users/customers. I started out on the free plan to get a feel for the app, but I plan to upgrade shortly to allow for the additional features like wholesale customer access. Additionally, I had a couple of questions on using the app and support answered me kindly and quickly. I will be using this app for my other website as well!

Slackjaw Apparel

Oct 28, 2025  on Shopify

Great so far!

Gold Main Street

Oct 28, 2025  on Shopify

Quick and helpful!

TX Peacock Designs

Oct 28, 2025  on Shopify

This app is easy to use and to integrate in my system.

a space of subtle bodies

Oct 27, 2025  on Shopify

easy, intuitive & help service is stellar.

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