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Customer reviews: Sami B2B Lock,Password Protect

Develop by samita.io

Reviews (673)

Overall rating
4.9

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

Simplistic yet strategic

Apr 11, 2024  on Shopify

cool

Esteez Wholesale

Apr 10, 2024  on Shopify

Super impressed. I didn't know how to set it up properly and the support chat agent was very helpful. He didn't stop working with me until the locks worked perfectly for my business needs. I recommend this app!

Seashell Paper Co.

Apr 08, 2024  on Shopify

It's an amazing free app with excellent customer service. Would highly recommend it. Seashell Paper Co.

Castle of Curls Shop

Apr 08, 2024  on Shopify

Geweldig! ik ben goed geholpen door Haley. Het voelde heel persoonlijk en vertrouwd aan. De app is heel handig en makkelijk in gebruik. Het spreekt voor zich.

Andreas Jonsson

Apr 08, 2024  on Shopify

I must say, I am thoroughly impressed with their level of customer service. From the moment I reached out with inquiries about their product, I was met with professionalism, efficiency, and genuine care. First and foremost, the team was incredibly responsive. They promptly answered all of my questions and concerns, demonstrating a deep understanding of their app's features and functionalities. The support I received was personalized and tailored to my specific needs. The team took the time to listen to my requirements and offered customized solutions to address them effectively.

Sploot and Boop

Apr 08, 2024  on Shopify

Great app super easy to use and customer service team is amazing very very helpful

King Sistemas

Apr 07, 2024  on Shopify

ótimo atendimento e suporte. Nota 10.

Sweet Honey Farm

Apr 07, 2024  on Shopify

The super helpful support team helped me customize our page lock with our logo and work through an override issue with CSS styling.

Print2Give

Apr 06, 2024  on Shopify

This app does exactly what I hoped it should do. I'm happy with it. customer service works also fine.

Audrey de xo-xo

Apr 04, 2024  on Shopify

L'application est simple et gratuite - tout ce dont nous avons besoin ! En rencontrant un souci, j'ai échangé avec une personne via le chat. Cette personne a été super et a répondu rapidement à mes attentes ! Je recommande

Charlesworth Nuts AU

Apr 04, 2024  on Shopify

Great customer service. The app is easy to use and allows us to hide and lock a specific collection for internal use only. Haley also helped us to remove the collection from the category list to prevent customers from clicking on that. Highly recommend.

Cool Party Balloons

Apr 04, 2024  on Shopify

Their customer service is very fast.

Chicky

Apr 03, 2024  on Shopify

Fast responses, Clean App, Easy to use. this free app just has everything you would expect from an honest business. no hidden fees, works really well and the customer support rocks!

Meridian Manufacturing Merchandise Store

Apr 02, 2024  on Shopify

Works great. If I do run into an issue the service team has it resolved within 24hrs

Tahiti Trader

Apr 01, 2024  on Shopify

Haley was incredibly prompt and even more helpful. She was spectacular to work with. 10/10!

Cyberperx

Apr 01, 2024  on Shopify

Customer service is very responsive, they were able to give me what I need.

BUNKER 27 WHOLESALE

Mar 20, 2024  on Shopify

This app is exactly what we needed for our B2B website for our Shopify Plus account. We were trying to figure out how to lock down the site but yet still have access to a registration link. Their support is fantastic and Haley was amazing! Happy to have found this app.

ANFENGER

Mar 13, 2024  on Shopify

This App helped me resolve the issue with the B2B collection, so that only B2B clients would have access to products and prices from this collection. The application is free! And the support responds very quickly if you need help or have an error!

Love Story London

Feb 02, 2024  on Shopify

Amazing app with great customer service. Would highly recommend.

EzClothin

Feb 02, 2024  on Shopify

One of the best apps EVER!!! and it's FREE. It integrates so seamlessly, straight to the point and easy to navigate. I have the option to let customers sign up/login before they are able to view my wholesale prices OR can still view product images without prices until they signup/login. I'm using this to block people who want to shop retail from viewing wholesale prices. Wish I can this app 100+ stars

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