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Customer reviews: Sami B2B Lock,Password Protect

Develop by samita.io

Reviews (673)

Overall rating
4.9

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

Avian Empire Poultry

Jul 06, 2024  on Shopify

Love this app, simple to install customer service is a+ they even customised it for me for free!

NEW MAGS B2B

Jul 05, 2024  on Shopify

Very good app - and amazing customer service. Can definetely recommend it as you can get the degree of flexibility you wish, thx to their customer service.

BVLGARI PARFUMS

Jul 04, 2024  on Shopify

An awesome application to handle my premium customer for to provide them the Limited collection products

Goleman Gear

Jul 04, 2024  on Shopify

Great app, very helpful with integration.

&schoen

Apr 26, 2024  on Shopify

The fastest support I have ever had. They helped faster than I could test. WOW!!! Thank you that the app is so simple and easy to use. Great Job.

True Organic of Sweden

Apr 24, 2024  on Shopify

The apps Sami Wholesale and Sami B2B Lock has made it possible for us to also serve B2B customers, with custom-priced products, wholesale registration form and quick order form. Support has been helpful and fast. Thanks!

Shoreline Sales Group LTD

Apr 24, 2024  on Shopify

Works perfectly! I initially had a hiccup getting it to work, but the support team was incredibly fast at answering my questions and going above and beyond to assist me with my specific needs. Definitely recommend!

FINCH hudson

Apr 21, 2024  on Shopify

Fantastic experience & assistance with Samita.io, Haley & their dev team! They were really quick in response time & assisted with information to alter/change pieces of the visuals on this amazing app! thanks again - would definitely use their products.

SKINN

Apr 19, 2024  on Shopify

I handle a lot of B2B products, and this app has everything I need! I've tried various paid apps, but none compare to this one. The support is incredibly fast, which is a huge relief. I can't believe this app is free...

KISSBELPRO

Apr 19, 2024  on Shopify

Haley ha estado comprometido con ayudarme y ajustar mi tienda desde el primer momento. Seguir así! Definitivamente recomiendo esta aplicación a cualquier comerciante.

Concordia Style Boutique

Apr 18, 2024  on Shopify

"Absolutely Impressed! I recently had the pleasure of using this app and I must say, I am thoroughly impressed! As someone who was initially unsure about how to set it up properly, the support chat agent went above and beyond to guide me through the process. They were patient, knowledgeable, and dedicated to ensuring that the locks worked seamlessly for my business needs. What truly stood out to me was the level of commitment demonstrated by the support team. They didn't stop working with me until everything was functioning perfectly. Their dedication to customer satisfaction is truly commendable. Thanks to their assistance, I was able to set up the locks exactly as I needed them, and I couldn't be happier with the results. I highly recommend this app to anyone looking for a reliable and user-friendly solution for their business needs. Thank you to the support team for their outstanding service! I will definitely be using this app again in the future."

Enchanted Wik Candle Co & Bar

Apr 18, 2024  on Shopify

The app is doing exactly what I need it to do, but like with any product, five stars comes from the support a company can provide and it was by far incredible. First, the real-time chat capability, versus waiting for an email response, is always a nice touch. I was immediately rest assured that someone was taking care of my concerns and helping arrive at a resolution. Second, they were relentless in making sure that I was a satisfied customer which I could not appreciate more, especially since I am currently a free subscriber based on what I needed to accomplish. Should my needs change, I would not hesitate to pay for what Sami B2B Lock provides. Lastly, the product is intuitive and easy to use. I highly recommend.

Stabifoot

Apr 18, 2024  on Shopify

Super satisfied with the app! I had already tried 6 different app; Trying to change builders yourself and spending a lot of money on this! Fortunately, Haley from Sami helped me a lot with this and explained to me what needs to be done and together we were able to get the end result step by step! I am super satisfied and can always recommend this to everyone

stace of spades

Apr 17, 2024  on Shopify

The only app I could find that can easily put a password on one page. Customer support (Haley) was great, too!

SM Designs

Apr 17, 2024  on Shopify

Give it a try! They respond extremely quick ( like within 30 minutes during non business hours)! I can have locks on multiple pages/collections! Can't say enough good things!!

Loja Uma Bala | Atacado de Moda Feminina

Apr 17, 2024  on Shopify

ainda não usei por muito tempo, mas estamos gostando bastante!

FD Code

Apr 17, 2024  on Shopify

L'app esegue correttamente le funzioni, ma le 5 stelle le merita l'assistenza, sempre celere e risolutiva

Myda SAS Metrología y Equipos de Medición

Apr 14, 2024  on Shopify

Una ayuda personalizada excelente, aplicacion totalmente recomendada.

My Thriving Mind

Apr 11, 2024  on Shopify

Wonderful customer service! Ariya was incredibly helpful and quick to respond.

Mein Shop

Apr 11, 2024  on Shopify

great support

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