Reviews: Sami B2B Lock,Password Protect

Customer reviews: Sami B2B Lock,Password Protect

Reviews (673)

Overall rating

4.9

5

563
4

19
3
2
1

2

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
User-friendly and easy to install and configure, even for merchants not well-versed in coding.
Offers extensive customization options, including integration with existing app themes.
Remarkably delivers these robust features for free.

Common Concerns

Some users would prefer more built-in customization options without needing to contact support.
The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
Occasional integration issues with specific themes, although these are quickly resolved by support.
Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

Everworkx

Oct 09, 2024 on Shopify

I had an amazing experience with Haley! She was super helpful and responded to my request within minutes. Not only did she assist me in changing the image, but she also helped me remove the watermark effortlessly. Her prompt support made the process so easy and stress-free. Highly recommend her services!

Red Dragon Darts

Oct 09, 2024 on Shopify

App was exactly what i needed and the support in getting the theme set up was exceptional

Enkelhund

Oct 09, 2024 on Shopify

FLUFF

Oct 09, 2024 on Shopify

5 stars for their customer service! They helped me customize the page so it's more in line with my brand aesthetic

Moi demain.

Oct 08, 2024 on Shopify

An absolutely amazing service! I’ve rarely received such great support. The app is free, and Haley provides expert assistance for any need. Simply outstanding – highly recommended!

Ayoob

Oct 08, 2024 on Shopify

great app

Lovely Sim Racing

Oct 08, 2024 on Shopify

The product does what it says and does it great. But what's more important is the support they provide. Top!

UpTop Treats

Oct 07, 2024 on Shopify

So Not Size Zero

Oct 06, 2024 on Shopify

Dedicated support team which goes over and beyond to offer wholesale pricing solutions! Downloaded this app to try with zero expectations, and I'm especially impressed, considering that this app is free! A big thank you to their development and tech team and support advocate Haley for assisting me on this! (:

Blue Shark

Oct 03, 2024 on Shopify

Does what it says on the box. We had a small issue with a price showing in a certain situation. Started a chat with the team (Haley) super helpful and got the issue resolved super quick.

Getlov

Oct 03, 2024 on Shopify

Gran servicio al cliente

💫Mystic Made Designs💫

Oct 02, 2024 on Shopify

UJEANSUSA

Oct 01, 2024 on Shopify

Exactly what I needed for my store, support is really good and helping. Highly recommended!

Blind Monkey

Oct 01, 2024 on Shopify

Great quick help, super polite, and fixed the problem in 30 sec. app works great

Creatore24-pro

Sep 30, 2024 on Shopify

Sehr schnelle und unkomplizierte Hilfe. Die Support Mitarbeiter waren höflich und sehr kompetent.

My Store

Sep 29, 2024 on Shopify

Excellent app that met every one of my needs and more! Haley gave extremely fast and efficient service when I needed help. 10 stars if I could :)

The Tipsy Narwhal

Sep 29, 2024 on Shopify

Very easy to install and navigate. I wanted to offer special products to email subscribers and this is exactly what I needed.

Emaazz

Sep 29, 2024 on Shopify

This app is amazing, i was looking for this for a long, Thanks

Seng City E-Store

Sep 29, 2024 on Shopify

Easy to use and the when I want to change my icon the agent are very helpful

Joyfully Crafty

Sep 26, 2024 on Shopify

I love being about to use a password protected page and the customer service is super helpful! Definitely 5 out of 5!