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Customer reviews: Sami B2B Lock,Password Protect

Develop by Shopify

Reviews (806)

Overall rating
4.9

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

Beaks and Bobbins

Jan 22, 2025  on Shopify

Really pleased with this app- easy to use and with great support. Thanks to Haley who has helped me a lot!

TRYST Kaffeerösterei | Online Shop

Jan 22, 2025  on Shopify

Super quick and friendly support

shop51.ch

Jan 22, 2025  on Shopify

Haley und ihr Team haben wirklich großartige Arbeit geleistet! Von Anfang bis Ende war die Kommunikation klar, freundlich und effizient. Sie haben sich die Zeit genommen, meine Bedürfnisse zu verstehen, und jedes Detail perfekt umgesetzt. Trotz der Herausforderungen durch die Zeitverschiebung haben Haley und ihr Team gezeigt, dass ihnen exzellenter Kundenservice am Herzen liegt. Ich bin unglaublich dankbar für ihre Unterstützung und werde definitiv wieder mit ihnen zusammenarbeiten. Ein großes Lob an Haley und ihr Team!

Noord see Lights

Jan 22, 2025  on Shopify

Great product and service. Works as advertised.

Kollecter

Jan 21, 2025  on Shopify

Absolutely amazing, customer service is top notch and everything just works without hassle. Recommend it!!!

Sentient Works

Jan 21, 2025  on Shopify

Love these guys. The Lock app didn't work straight away, but their support team fixed it rapidly. They maintained the compatibility with the pre-order app we are using, and now they work together perfectly. Highly recommended.

Lacrosseballstore

Jan 20, 2025  on Shopify

Haley was extremely responsive and helpful

Savage Industries Shop

Jan 20, 2025  on Shopify

The Sami Lock B2B app is just what I was looking for when I wanted to offer our YouTube members and newsletter subscribers early access to a new product. When I discovered an undesirable issue, support (Haley) was prompt and helpful. The dev jumped into the .liquid code, made some updates and provided me with a list of files that were update. All this on a free app?!? What?!? Sami Lock is highly recommended!!

Плетеничко

Jan 20, 2025  on Shopify

Amazing customer service, the app is perfect, has every feature i needed!

In Her Bag Academy

Jan 19, 2025  on Shopify

simple to set up and support helped me immediately. Thank you haley!

Shop Mandai

Jan 19, 2025  on Shopify

I would like to thank Haley for her guidance and assistance with the settings. Her patience and professional advice were invaluable in resolving my issue.

Limelight Vision

Jan 19, 2025  on Shopify

Actually incredible support. Had developer support around 15 seconds after asking for help

Kaden & Kai

Jan 15, 2025  on Shopify

Was exactly what I was looking for! Thank you!!!!

Let Them Eat Candles

Jan 15, 2025  on Shopify

Works as expected and when it doesn't, tech support is quick and very helpful!

VAPOKISS Official Online Store

Jan 15, 2025  on Shopify

I must say that Sami B2B was exactly what I needed, I had a bit of trouble with it but their team member Haley helped me out with it right away, they were hilarious and very communicative as well! Thank you again Haley, and your guys!

1998

Jan 15, 2025  on Shopify

great app! and the customer support is sow quick and efficient!

nicolett

Jan 13, 2025  on Shopify

Bin so happy eine App gefunden zu haben mit der ich einfach Customer Tag spezifisch, Seiten und Produkte aus/einblenden kann. z.B. B2C oder B2B AGBs Funktioniert super und ist noch dazu kostenlos?! Der Wahnsinn! Und Kundenservice gibts auch noch oben drauf. :)

סטילטו ציוד לפירסינג ישראל

Jan 13, 2025  on Shopify

Great app so far! Customer service is amazing, I had an issue with one of the features and they were happy to assist and tweak the code for me for it to work. Highly Recommend!

HS Tuning Wholesale

Jan 12, 2025  on Shopify

I have found their support team to be extremely helpful, and highly responsive. They were able to make changes we needed, even though the app is extremely useful out of the box.

Kleo Kolor

Jan 08, 2025  on Shopify

Very helpful support

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