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Customer reviews: Sami B2B Lock,Password Protect

Develop by samita.io

Reviews (538)

Overall rating
5

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

GoodLook

Jul 31, 2024  on Shopify

Extremely easy to talk to, Haley helped me with all my questions without any issue. The app is also easy to use, would recommend.

RTA

Jul 31, 2024  on Shopify

Free and just what we needed to lock single collection pages. Only downside is that you are unable to modify the design yourself and must go through their team to make any changes

Distribution Plus

Jul 30, 2024  on Shopify

Fab App! Does exactly what it says it will do! and Super Easy to Set up and running! The Support are absolutely on point 100%. They are there to help anytime and understand the importance of running a business! Definitely recommend this app! Big thanks to the Samita Team :)

Overspraysupply

Jul 29, 2024  on Shopify

Easy to use, customer service was quick to reply and to solve my problems.

OTCdomain

Jul 29, 2024  on Shopify

Awesome app. Was looking to password protect some pages on my store for logged in users only, and this app is my first choice. Amazing team and quick response. Thanks guys. keep up the good work!

Tradewinds Wholesale

Jul 29, 2024  on Shopify

Really helpful and quick customer service. Solved my problems quickly and effectively. Great free app, just what we wanted for our store! Many thanks

Honeys Plant Climbers

Jul 28, 2024  on Shopify

Sami B2B Lock,Password Protect app is easy to use and has the functionality we need to ensure we can run wholesale and retail on our website. We use it in conjunction with the Sami Wholesale app. We had issues setting up, as we had a code-based wholesale solution before this, and the Sami support team - particularly Haley, who we were working closely with - are sensational. So helpful and knowledgable.

VROOAM Lubricants

Jul 28, 2024  on Shopify

Urns For Angels

Jul 25, 2024  on Shopify

App worked straight away, easy install as built for Shopify - David also a good help too.

Hannah Rose Vintage Boutique

Jul 25, 2024  on Shopify

We were off to a rough start but got everything set up and working well. Have not yet been tested by real customers but it looks like a really great app.

DON IBERICO ARTESANOS DEL CERDO

Jul 24, 2024  on Shopify

un gran equipo de atención al cliente. simplemte increíble, teníamos un problema y en cuestión de horas nos lo solucionaron, sin mayor problema, sin duda estamos encantados con ellos y ya utilizamos varias aplicaciones

SPARNICHT

Jul 23, 2024  on Shopify

Highly recommend this app for anyone locking to lock pages/create a B2B storefront! Wow, a free page lock app with AMAZING customer service (in my experience)! Ariya and Haley were prompt and helpful while they assisted me by removing watermarks and design features that come stock with this app. Now my lock page is cohesive with my shop's overall design aesthetic. Thank you SO much for your help, highly recommend!

HOLDCOM AUTO PARTS

Jul 23, 2024  on Shopify

Great app to lock certain things by customer tag, at least for us. Has many other options. Great customer service too!

New Age & Beyond

Jul 22, 2024  on Shopify

solved my issues and many same functions like other paid app.

Snacky Boy

Jul 21, 2024  on Shopify

One of the best apps i've used with my Shopify store. I'm using it to gate certain product pages so they are only accessible to e-mail subscribers. Very easy to use, and any help you need with be easily accessible via the live chat. The team are extremely friendly and are more than happy to help you with any issues, such as removing any branding and changing the default image. They also help out with any placement requests, all done within a few hours of messaging.

NO LOGO

Jul 18, 2024  on Shopify

They helped us for free, by customizing the lock and helping us solve some performance related issues

Relm's Beauty Wholesale

Jul 18, 2024  on Shopify

T-Party

Jul 18, 2024  on Shopify

It was perfect helping. Until solved 100%, Haley did not stop checking where problems are, and cured. Especially good to beginner of this side...

Flores Designs

Jul 18, 2024  on Shopify

The customer service is amazing! An agent was able to walk me through step by step and help fix the issue I had. It is a simple app to use. There was another minor issue that the agent worked on and they emailed me as soon as it was fixed.

Krown Me LLC

Jul 18, 2024  on Shopify

Great app with great customer service! And it's free!

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