Reviews: Sami B2B Lock,Password Protect

Customer reviews: Sami B2B Lock,Password Protect

Reviews (673)

Overall rating

4.9

5

563
4

19
3
2
1

2

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
User-friendly and easy to install and configure, even for merchants not well-versed in coding.
Offers extensive customization options, including integration with existing app themes.
Remarkably delivers these robust features for free.

Common Concerns

Some users would prefer more built-in customization options without needing to contact support.
The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
Occasional integration issues with specific themes, although these are quickly resolved by support.
Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

Lūmmi in Colour Babywear

Jan 05, 2025 on Shopify

Matiz Press

Jan 05, 2025 on Shopify

This app is exactly what I needed and the staff helped make changes very quickly!

Sugar Moon Gardens

Jan 04, 2025 on Shopify

Good support in making sure lock functionality worked for my products. Great having a free app to do this kind of curation, so I can give my VIP customers access before the public on a product by product basis.

Vidaboost

Jan 03, 2025 on Shopify

Die App ist wirklich einfach zum einrichten und und sie Funktioniert einfach klasse. So sollte es immer sein. Macht weiter so.

ALP Store

Jan 02, 2025 on Shopify

Super buena app para crear subtiendas dentro de la tienda ya establecida

HBCU HAUTE

Jan 01, 2025 on Shopify

EXCELLENT SERVICE!!

FABERGÉ

Dec 30, 2024 on Shopify

Haley was a fantastic help, straight away; and assisted in setting up the password protection exactly how we required. Happy to recommend.

Karin Rom

Dec 29, 2024 on Shopify

Haley helped me very fast and did even go the extra mile to make sure everything was exactly like I was wishing for.

The Bali Concept

Dec 29, 2024 on Shopify

The experience from the support staff is incredible. They designed me a custom lock page which matches my stores design. I couldn't be happier!

LOW LEVEL PERPETRATORS

Dec 29, 2024 on Shopify

This app is free and works better than all of the others I tried on the appstore ( I tried 8 others) their support team is responsive, polite, and helped me customize the lockpage to look great with my theme unlike all of the other lock apps that were generic, unprofessional looking, & lacked support.

PLUTO

Dec 28, 2024 on Shopify

Haley was amazing with customer support

Holding Faith

Dec 28, 2024 on Shopify

New user and i'm already loving what this app is able to do not to mention customer service is very prompt and helpful every step of the way the live chat is with a real person and very nice I will 100% recommend this to other Shopify business owners!

Just Us Paintball

Dec 24, 2024 on Shopify

DB design

Dec 22, 2024 on Shopify

Great app and excellent support team.

BIO SCULPTURE Deutschland

Dec 22, 2024 on Shopify

We use both Sami Lock and Sami Wholesale as we have consumers and resellers together on our site. We have closed individual pages with Sami Lock and also made Pro products unavailable for purchase. We have also assigned different tags to different customer groups via the app and implemented tag-dependent prices. The support team provided us with very fast and uncomplicated assistance. Highly recommended.

Black Limba

Dec 19, 2024 on Shopify

100% recommended and it is also free and you customize with CSS as you want it to be. In addition the support is exquisite and very fast.

Biopharma Nature

Dec 18, 2024 on Shopify

ASSITENZA CLIENTI OTTIMA

Kibo

Dec 18, 2024 on Shopify

Simple yet super functional app. I use it to hide ordering portal that is designated for retailers only. Customer service were super helpful with changing the appearance :)

De Zevenster

Dec 18, 2024 on Shopify

I recently worked with Samita B2B Lock and had the pleasure of receiving help from Haley regarding some product visibility issues on the search bar. I needed assistance with hiding certain products, and Haley not only provided a solution but also applied it herself, making the process effortless for me. Her communication was clear, friendly, and very responsive, and she made sure everything was set up quickly and correctly. I truly appreciated her professionalism and quick support. Thanks to Haley, my issues were resolved swiftly, and I’m very satisfied with the service!

Grown Strong Retreats

Dec 17, 2024 on Shopify

Initially had an issue getting the app to work on our theme. Reach out to customer support and they went above an beyond! Got the problem fixed in no time and now love using the app! Recommended for sure!