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Customer reviews: Sami B2B Lock,Password Protect

Develop by samita.io

Reviews (538)

Overall rating
5

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

Saya®

Sep 02, 2024  on Shopify

Incredible customer service - super responsive and they customised it, for free, so it was styled to suit our site. Exactly what we were looking for to password protect our wholesale portal page. Thank you!

Avid Wholesale

Sep 01, 2024  on Shopify

Great, easy to use app that does exactly that it says it does. Great support team as well :)

CNA K-Pop

Sep 01, 2024  on Shopify

Requested to match the icons and colors to our theme and it worked with the help of people behind the customer service. Thank you so much!

Beyond Geno

Aug 29, 2024  on Shopify

Was having doubts initially, but I'm glad I give it a shot. Finally found what I was looking for. I want a private collection that is exclusive for certain group of people. Not too difficult to config once you try and figure out. Also extremely quick response from the support team. I was amazed.

Daily Flow

Aug 28, 2024  on Shopify

I highly recommend this app not only because of how well it works but also because of the great customer service. You can't go wrong. Trust me!

子の日 nenohi

Aug 28, 2024  on Shopify

We used to prevent spam messages. It has been successfully blocked.

UBUD

Aug 26, 2024  on Shopify

Very, very easy-to-use app with excellent support. It allowed us to differentiate products, collections, and content for wholesale and retail customers. We use it in conjunction with Samita Wholesale, and it enabled us to have two stores in one (retail + wholesale)

MIDNYGHT Seasons | EXCLUSIVE Streetwear

Aug 26, 2024  on Shopify

Poler Bare Boutique

Aug 26, 2024  on Shopify

Very helpful customer service that helped me in great detail customising the look of my lock page!

JE The Line

Aug 25, 2024  on Shopify

This app has provided a crucial feature that I’ve valued since I first started creating my shop using Shopify. Before finding this app, I was considering leaving Shopify because the prices were visible to all website visitors. However, after discovering this app, I no longer had to worry about that. Managers who need the ability to display prices or products to specific groups only must use this app.

One Block Down

Aug 25, 2024  on Shopify

The app works perfectly, and the support is more than kind and very helpful. 10/10

Magie Factory

Aug 25, 2024  on Shopify

Great application, and very responsive customer service. I can only recommend this application. It's a pleasure to use.

Provei Global

Aug 25, 2024  on Shopify

I've tried several apps and this is the only one that truly works. Also the customer service is great.

Made to Be LLC

Aug 23, 2024  on Shopify

Had an issue arise and they were right there to help! So far so good with the app! It's doing exactly what I was wanting it to!

Dr. Coleman's Skin Store

Aug 22, 2024  on Shopify

Great. Speedy support too.

Prezentek

Aug 20, 2024  on Shopify

The application does the job right and the customer support is committed and quick to respond to any problems that may arise. Special thanks to Haley from the support team. I highly recommend the app!

SAKAI DINER

Aug 20, 2024  on Shopify

Sunshine Coast Lavender

Aug 20, 2024  on Shopify

Their support team is fast to respond and solved my issue within minutes. This app works great, just what I needed.

Kingston Holiday Market

Aug 19, 2024  on Shopify

The app works great and the customer support is incredible! Very fast responses and any minor issue I've come across has been resolved.

BEHAVES

Aug 19, 2024  on Shopify

Excellent app, works perfectly for my needs and the help team are polite, fast and efficient.

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