Taranker.Com Logo
BSS B2B & Wholesale Solution logo

Customer reviews: BSS B2B & Wholesale Solution

Reviews (861)

Overall rating
4.9

What Merchants Think

Merchants generally express high satisfaction with "BSS: B2B & Wholesale Solution." The app is particularly appreciated for its robust features tailored to streamline B2B operations on Shopify. While most users commend the responsive support team, which frequently receives praise, there are some concerns over occasional technical issues and bugs. Nevertheless, the majority of users find the app valuable and effective for boosting their wholesale business processes.

Key Strengths

  • Outstanding Customer Support: Frequently highlighted for responsiveness and professionalism, with specific mentions of staff like Jonas, Emma, Namyr, and Jolie.
  • Comprehensive B2B Features: Offers a wide array of functionalities such as tiered pricing, VAT handling, and customer-specific customizations.
  • Ease of Use: Many users find the app user-friendly and easy to integrate into their Shopify stores.
  • Customization: High customization capability to suit different business needs, frequently praised for adaptability.
  • Solution for Wholesale Operations: Effectively resolves wholesale pricing and registration challenges.

Common Concerns

  • Technical Bugs: Some users reported bugs and issues requiring technical support for resolution.
  • Responsive Timing Conflicts: Occasional time zone differences resulted in delayed support for some users.
  • Cost: A few users felt the price of the app was on the higher side relative to its offerings.
  • Initial Setup Complexity: Installation and initial setup could be challenging without support assistance.

Final Thoughts

Overall, "BSS: B2B & Wholesale Solution" is well-regarded as a strong tool for facilitating wholesale business on Shopify platforms. Its comprehensive features and dedicated customer support make it a favorable option for businesses looking to enhance their B2B operations. Despite minor concerns primarily regarding technical bugs and pricing, the app provides significant value and comes highly recommended by its users.

Manufaktur Liebevoll

May 23, 2025  on Shopify

Sehr gute Erfahrung mit dem Support. Dieser ist schnell und zuverlässig. Fragen werden sehr zeitnah beantwortet und es werden kompetente Lösungen gefunden.

Suomibox

May 21, 2025  on Shopify

The support team is incredibly responsive and sincere. Every time I had a question, they responded quickly and thoroughly. You can feel that they truly care about helping users. Highly appreciated!

SAFE GEAR

May 20, 2025  on Shopify

INFLUENCER

May 20, 2025  on Shopify

I would recommend this app because the customer support is exceptional. They always do their best to help you out and always find a suitable solution for all your needs. The app works greatly and it's easy to use and understand.

Teter Warm

May 20, 2025  on Shopify

really enjoyed working with them, they are quick to response to my questions and they offer help and custom tools for our store

Virunga Origins

May 16, 2025  on Shopify

we recently started using thi app, and we are very impressed! User-Friendly: The interface is intuitive and easy to navigate. Great Features: It has everything I need for managing B2B transactions efficiently. Responsive Support: Customer service is quick and helpful.

Ratter Baits

May 16, 2025  on Shopify

It's a very good app, but the best is their support team. Raymond and Nam D are the best of the best.

Mim and More

May 13, 2025  on Shopify

Enviro Advance

May 13, 2025  on Shopify

Always very helpful and responsive. No hesitation to recommend. Thank you Jonas!

Huupa Coffee

May 12, 2025  on Shopify

Easy to install, and the support team was very quick and kind. I tried several wholesale apps and this was the best one.

Tecbright GmbH

May 12, 2025  on Shopify

equosaurora

May 09, 2025  on Shopify

The customer service (especially Louis) from BSS is outstanding – responses are fast, knowledgeable, and genuinely friendly. Even with more complex requests like customizations or tax display issues in the B2B setup, the support team takes the time to provide clear solutions and guides you step by step through the process. You feel taken seriously and professionally supported – a true highlight of this app. We still have a few topics where we hope for a more satisfying solution in the future, but we are currently in the testing phase and fully satisfied so far.

Ninella

May 08, 2025  on Shopify

A very good app with lots of options and great support!

Brands2Business

May 07, 2025  on Shopify

This app is exactly what we needed for our B2B setup, offering reliable, flexible, and feature-rich functionality. What really stands out is the support: a huge thank you to Emma for her kindness and efficiency, and to the tech team for quickly and accurately handling all our requests. Great experience. Highly recommended.

Brief Insanity Wholesale

May 01, 2025  on Shopify

We haven’t launched our site yet, but so far, this app has been everything we hoped for. The features are impressive, even on the basic plan which includes custom registration forms and volume-based discounts. We’re already considering upgrading to the advanced plan for even more functionality. It has everything you need to run a wholesale business smoothly. Plus, the customer support is outstanding. Fast, helpful, and detailed every time we’ve reached out.

PhiBer Shop

Apr 30, 2025  on Shopify

BSS Solution has been a fantastic app to work with! It has a wide variety of applications - all seeming to be practical solutions and not just fluff. The customer support has been great, and they were able to help me customize as I needed.

Human Comfort

Apr 29, 2025  on Shopify

Excellent service from Quan N – fast and super friendly support! I would like to express my appreciation for Quan N. From the very first moment, I felt truly heard and taken seriously. Quan was very friendly, thought along with me, and quickly came up with a solution. What I especially appreciated was the clear communication and the feeling that nothing was too much to ask. Thanks to Quan, everything was sorted out in no time, without any hassle. A big thank you for the fast and personal service – you don’t come across that very often anymore! I can highly recommend Quan N.

Kraeutermax

Apr 28, 2025  on Shopify

Seit Jahren TOP Zusammenarbeit!!!!

nailARTS Shop

Apr 28, 2025  on Shopify

Wonderful app, very powerful and has many many many options! And the best feature is its team! They are all very helpful and working to suit the app to our needs and business. Thank you all - Louis, Rayomnd and Selina!

Potzillas

Apr 26, 2025  on Shopify

Good solution for B2B if you don't have Shopify Plus. Their customer care and devs help you with everything. Thank you.

Scroll to Top